These instructions are applicable to the SALUS Controls model stated on the front cover of this manual only, and must not be used with any other make or model.
This accessory must be fitted by a competent person, and installation must comply with the guidance provided in the current IEE Wiring Regulations and current Building Regulations. Failure to comply with the requirements of these publications could lead to prosecution.
When fitting batteries, do not mix old and new batteries together.
Please refer to the installation guide. The installation guide also shows how to connect your iT500 thermostat to the internet.
LCD Overview
Controls
One Central Heating Zone System PC & Smartphone Control
Now that you have identified your system type, you can use your PC or smartphone to fully control your iT500.
Control available on your Smartphone or PC is also available locally on the iT500.
Temporary override of your temperature
Press the power button tostart and use the buttons indicated to change the SET temperature. Then press the tick to accept.
One Central Heating Zone System Local Control
Switching your heating from AUTO to OFF.
Press the power button to start and use the buttons indicated to switch from AUTO to OFF
Two Central Heating Zones System Local Control
Temporary override of your temperature Zones 1 & 2.
Press the power button to start and use the buttons indicated to change the SET temperature. Then press the tick to accept
Two Central Heating Zones System Local Control
Switching your heating from AUTO to OFF. Zones 1 and 2.
Press the power button to start and use the buttons indicated to switch from AUTO to OFF
One Central Heating Zone + Hot Water System PC & Smartphone Control
Now that you have identified your system type, you can use your PC or smartphone to fully control your iT500.
One Central Heating Zone + Hot Water System Local Control
One Central Heating Zone + Hot Water System Local Control
Viewing or changing your program schedule
Exiting Holiday Mode
To exit holiday mode, press and hold the
Cancel Temporary Override
To cancel temporary override of set temperature press and hold
Exiting Energy Mode
To enter or exit energy mode, press and hold the
Lock Function
To enable or disable lock function press
Q. Can I operate the heating using the iT500 unit if I have no internet connection?
A. Yes, most functions can be operated from the iT500 unit.
Q. Why do my iT500 buttons not work?
A. Check that the screen lock is not active. If active, there will be a padlock visible in the top of the LCD. Disable by pressing and holding top two left keys on the iT500.
Q. Why does my heating never come on?
A. Check that the iT500 is in AUTO mode, ‘AUTO’ should be visible at the bottom right on display. If showing ‘OFF’ press the TICK and SETTINGS buttons, then use the UP/DOWN arrow keys to change OFF to AUTO then TICK to confirm.
Q. I’ve tried doing the software upgrade (Green Button appeared on the iT500 web page) but it failed…
Q. Where do I download my Smartphone app to control the iT500?
A. If you have an iPhone, please search for iT500 on the app store, if you have an Android; search for iT500 on Google play.
Q. What does the Smartphone App do?
A. It lets you control the iT500 remotely over the internet. You have full remote access to your heating control giving both temporary and program changes.
Q. I can’t access my iT500 on my PC or Smartphone after registering it?
Q. I have installed the device and registered online but my heating is not coming on.
Q. My receiver has a flashing blue light… what is that?
A flashing Blue light is normal indication that the iT500 thermostat is asking for heat and the boiler should be on.
Q. My receiver has a flashing Yellow light… what is that?
A flashing Yellow light is fault indication. The iT500 receiver unit has lost communication with the thermostat. Check the thermostat distance from its receiver, and check for major metalwork in its communication path (such as fridge/freezers). Reposition the thermostat to improve communication. Once it establishes communication again the fault will clear automatically.
Q. The App says my iT500 is OFFLINE and my iT500 does not have the internet globe indicator on the screen, why is this?
Q. I’ve just plugged the SALUS gateway into my Belkin and the gateway has a solid RED light, what is this?
A. The gateway must be connected to a network that has DHCP enabled, it must be connected to a network that has the firewall ports 80 (UDP/TCP) and 2165 (TCP) open. (You may need to contact your internet provider to assist you changing your router settings.)
Q. I have a new BT Hub 5 router and the gateway has a solid red light.
A. BT Hub 5 uses ports 3 and 4.
Q. Just had the iT500 installed and my heating isn’t coming on?
A. Have you paired the thermostat with the receiver, please see page 15 in the installer manual on how to do this.
SALUS
Download manual:
SALUS IT500 Internet thermostat Installational Manual
Other Manuals:
SALUS IT500 Internet thermostat Quick Start Guide
SALUS IT500 Internet thermostat User Manual
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