Power Supply | AC 24V, 60Hz |
Rated Power | 3W |
Dimensions | 4.68 x 3.49 x 0.98 in / 11.88 x 8.86 x 2.50 cm |
Weight | 0.37 lb / 0.17 kg |
Connectivity | 2.4GHz Wi-Fi (802.11 b/g/n), Zigbee 3.0 (for room sensors) |
Temperature Range | Setting Range: 32°–99°F / 0°–37°C Display Range: 32°–104°F / 0°–40°C
Note: The thermostat settings are limited to 99°F. However, the thermostat can read up to 104°F. |
Temperature Increments | 1°F / 0.5°C |
Relative Humidity (RH) Display Range | 0–99% |
Relative Humidity (RH) Increments | 1% |
Operating Conditions | Temperature: 32°–122°F / 0°–50°C
Relative Humidity: 5–95% (non-condensing) |
Storage Conditions | Temperature: -4°–140°F / -20°–60°C
Relative Humidity: 5–95% (non-condensing) |
Compatibility
General Safety
Installing Thermostat with a C Wire
About R Wires
Installing Thermostat without a C Wire
If your system does not have a C wire, you must install the power extender kit (PEK). The PEK connects to your thermostat wires to create a circuit that provides power to your thermostat.
Power Extender Kit (PEK)
Compatibility
The power extender kit (PEK) requires that your HVAC system has one of the following sets of wires:
If your HVAC does not have these wires, your system may not be compatible with the PEK.
The following are wiring diagrams for common HVAC systems. You may be able to use these for reference when installing your thermostat
Conventional Heating/Cooling System – C Wire
Conventional Heating/Cooling System – No C Wire (Used with PEK)
Heat Pump (Air or Geothermal) with Auxiliary Heat – C Wire
Heat Pump (Air or Geothermal) with Auxiliary Heat – No C Wire (Used with PEK)
Heat Pump (Air or Geothermal) with Auxiliary Heat, Two Transformer System – C Wire
Setup Wizard & Configuration
Note: The smart thermostat is continually being improved and may change over time. If there are any differences, follow the on-screen instructions.
Standby Screen
The Standby Screen will display after a period of no activity. You can customize the standby screen timeout in the Settings, page 56).
HVAC Modes
Fan Modes
Weather
Use the Weather screen to view the latest weather information, including high and low temperatures, humidity, and the upcoming forecast
Menu
Press the Me nal functions and settings.
Schedule
Weekdays | Weekends | ||
Home | 6:00 AM | Home | 8:00 AM |
Away | 8:00 AM | Away | 10:00 AM |
Home | 6:00 PM | Home | 6:00 PM |
Sleep | 10:00 PM | Sleep | 10:00 PM |
My Routines
Use the My Routines screen to save temperature and thermostat preferences for different situations. The thermostat comes with 3 preset routines—Home, Away, and Sleep—which you can customize according to your preferences. You can also create custom routines for different situations, such as for dinner or exercising. If you have individual room sensors (sold separately), you can choose which sensors are active during each routine. To buy official Levoit room sensors, contact Customer Support (see page 73). You can use the schedule to automatically run routines (see Schedule, page 49).
Usage
Use the Usage screen to view your heating and cooling usage over the past week.
Vacation
Use the Vacation screen to input your vacations, and set what the thermostat should do during those vacations. You can set departure and return dates, as well as a temperature range and fan setting for the thermostat to use.
Sensors
Use the Sensors screen to view the thermostat sensor and additional sensors (sold separately). View the sensors’ current temperature, humidity reading, online status, and remaining battery life. Room sensors can help eliminate hot and cold spots, prioritize certain rooms, and be used with routines. Sensors must be paired to your thermostat through the VeSync app. Add the thermostat and room sensor to the same VeSync Home and the sensor will automatically pair with the thermostat.
Notifications
Use the Notifications screen to view any recent notifications, as well as set reminders and alerts. You can set reminders for when to replace an air filter or perform HVAC maintenance. You can also choose to be alerted if there is a problem with your HVAC system or the temperature in your home exceeds a designated safe range.
Settings
Use the Settings screen to customize additional settings for your thermostat, such as screen brightness, temperature unit, display lock, and more.
Advanced Settings
WARNING: Adjusting these setting without guidance may cause damage to your HVAC system. We recommend consulting a HVAC professional before adjusting advanced settings. Use the Advanced Settings screen to fine-tune your thermostat settings. Follow on-screen instructions for more details.
My VeSync
Use the My VeSync screen to view your linked VeSync account information. You can also use this screen to register or re-register your thermostat if necessary.
Connect with Amazon Alexa or Google Assistant
You can use the VeSync app to connect your smart thermostat to Amazon Alexa or Google Assistant™. Please follow the in-app instructions to set up your voice assistant.
VeSync App Functions
The VeSync app allows you to access additional smart thermostat functions, including those listed below. As the app develops, more features may become available.
Problem | Possible Solution |
The thermostat display does not turn on. | Gently tug on each wire connected to the terminals on the backplate to make sure they are properly inserted and secure. |
Make sure the cover of your HVAC system is completely closed. Some HVAC systems do not turn on if the cover is not closed. | |
If you only have one R wire (R wires include R, Rc, and Rh), make sure the R wire is connected to the Rc terminal (see About R Wires, page 18). | |
If you are using the PEK, make sure the wires are connected to the correct terminals on the backplate (see step 9 of Installing Thermostat without a C Wire, page 32). | |
Use a multimeter to check the voltage of the C wire and Rc wire to make sure it is AC 18–30V. The thermostat does not work with high voltage systems. Contact Customer Support (see page 73). | |
The thermostat freezes or crashes. | Remove the thermostat from the backplate, then reattach it. This will restart the thermostat. |
Problem | Possible Solution |
Forgot lock screen password. | Unlock the thermostat through the VeSync app. |
Remove the thermostat from the backplate, then reattach it. This will restart the thermostat. | |
Heating and cooling functions are reversed. | If you have a heat pump system, change the O/B reversing valve setting in the thermostat’s settings (see Settings, page 56). |
Make sure that the W wire and Y wire are connected to the correct terminals on the backplate. | |
If you are using the PEK, make sure the wires are connected to the correct terminals on the HVAC control board and backplate (see Installing Thermostat without a C Wire, page 22). | |
The thermostat does not show weather information. | Make sure the thermostat is connected to the VeSync app. |
In the VeSync app, make sure you input your home location and set the region to the United States. |
Problem | Possible Solution |
Room sensor (sold separately) does not connect to the thermostat. | Make sure the thermostat and room sensor are added to the same VeSync account. |
One of the room sensor’s batteries may be low. Replace with 2 AAA batteries. |
My thermostat is offline.
Product Name | Aura™ Smart Thermostat |
Model | LTM-A401S-WUS |
For your own reference, we strongly recommend that you record your order ID and date of purchase. | |
Date of Purchase | |
Order ID |
Levoit Limited Product Warranty
Register your products at https://warranty.levoit.com/warranty to stay up to date with important product information such as product updates, limited warranties, usage and maintenance recommendations, and notifications concerning safety warnings or product recalls. Registration is not required to claim your limited warranty.
Two (2) Year Limited Consumer Product Warranty
Arovast Corporation (“Arovast”) warrants that the product shall be free from defects in material and workmanship for a period of 2 years from the date of original purchase (“Limited Warranty Period”), provided the product was used in accordance with its use and care instructions (e.g., in the intended environment and under normal circumstances).
Your Limited Warranty Benefits
During the Limited Warranty Period and subject to this limited Warranty Policy, Arovast will, in its sole and exclusive discretion, either (i) refund the purchase price if the purchase was made directly from the online Levoit store, (ii) repair any defects in material or workmanship, (iii) replace the product with another product of equal or greater value, or (iv) provide store credit in the amount of the purchase price.
Who is Covered?
This limited warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product, regardless of whether the product transferred ownership during the specified term of the limited warranty. The original consumer purchaser must provide verification of the defect or malfunction and proof of the date of purchase to claim the Limited Warranty Benefits.
Be Aware of Unauthorized Dealers or Sellers
This limited warranty does not extend to products purchased from unauthorized dealers or sellers. Arovast’s limited warranty only extends to products purchased from authorized dealers or sellers that are subject to Arovast’s quality controls and have agreed to follow its quality controls. Please be aware, products purchased from an unauthorized website or dealer may be counterfeit, used, defective, or may not be designed for use in your country. You can protect yourself and your products by making sure you only purchase from Arovast or its authorized dealers. If you have any questions about a specific seller, or if you think you may have purchased your product from an unauthorized seller, please contact our Customer Support Team via support@levoit.com.
What’s Not Covered?
Sole and Exclusive Remedy
THE FOREGOING LIMITED WARRANTY CONSTITUTES AROVAST CORPORATION’S EXCLUSIVE LIABILITY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ANY BREACH OF ANY WARRANTY OR OTHER NONCONFORMITY OF THE PRODUCT COVERED BY THIS LIMITED PRODUCT WARRANTY STATEMENT. THIS LIMITED WARRANTY IS EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES. NO EMPLOYEE OF AROVAST CORPORATION OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY IN ADDITION TO THE LIMITED WARRANTY IN THIS LIMITED PRODUCT WARRANTY STATEMENT.
Disclaimer of Limited Warranties
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, EXCEPT AS WARRANTED IN THIS LIMITED PRODUCT WARRANTY POLICY, AROVAST CORPORATION PROVIDES THE PRODUCTS YOU PURCHASE FROM AROVAST CORPORATION “AS IS” AND AROVAST CORPORATION HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
Limitations of Liability
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, IN NO EVENT WILL AROVAST CORPORATION, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR:
AND REGARDLESS OF WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. EXCEPT AS COVERED BY THIS LIMITED PRODUCT WARRANTY STATEMENT, AROVAST CORPORATION SHALL NOT BE LIABLE FOR COSTS ASSOCIATED WITH THE REPLACEMENT OR REPAIR OF PRODUCTS PURCHASED FROM IT, INCLUDING, BUT NOT LIMITED TO, LABOR, INSTALLATION, OR OTHER COSTS INCURRED BY THE USER AND, IN PARTICULAR, ANY COSTS RELATING TO THE REMOVAL OR REPLACEMENT OF ANY PRODUCT
OTHER RIGHTS YOU MAY HAVE
SOME JURISDICTIONS DO NOT ALLOW FOR: (1) EXCLUSION OF IMPLIED WARRANTIES; (2) LIMITATION ON THE DURATION OF IMPLIED WARRANTIES; AND/OR (3) EXCLUSION OR LIMIATION OF INCIDENTAL OR CONSEQUANTIAL DAMAGES; SO THE DISCLAIMERS IN THIS POLICY MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS YOU HAVE ONLY THE IMPLIED WARRANTIES THAT ARE EXPRESSLY REQUIRED TO BE PROVIDED IN ACCORDANCE WITH APPLICABLE LAW. THE LIMITATIONS OF WARRANTIES, LIABILITY, AND REMEDIES APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS IN YOUR JURISDICTION. THIS STATEMENT OF LIMITED WARRANTY IS SUBJECT TO APPLICABLE LAWS THAT APPLY TO YOU AND THE PRODUCT. PLEASE REVIEW THE LAWS IN YOUR JURISDICTION TO UNDERSTAND YOUR RIGHTS FULLY.
CHANGES TO THIS POLICY
We may change the terms and availability of this limited warranty at our discretion, but any changes will not be retroactive.
Attributions
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Customer Support
If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.
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