Read these installation instructions completely and follow them carefully. Installation must be performed by a qualified service technician and must comply with local codes. Disconnect power to all relevant devices before installing or servicing the ERM. Failure to connect the device according to these instructions may result in damage to the device, the controls, and/or personal injury.
NOTE
TOOLS NEEDED (NOT SUPPLIED)
TERMINAL DESIGNATIONS FOR BOILER
IMPORTANT
Power the system on. Use the thermostat to start a cooling or heating cycle, testing the ERM.
NOTE: Disconnect RedLink™ when making changes to the device.
RESET PROCEDURE:
Hold down the “Connect” button on the ERM for 10 seconds. The “Connection” LED should appear red for a few seconds and go out. This indicates the unit is reset.
Symptom | Possible Cause | Action |
Relays don’t switch as expected | Incorrect jumper configuration | Check jumper configuration. If incorrect, unenroll from system, change jumper, then re-enroll with system. |
Connected LED is red | Loss of communication with system | Verify thermostat and/or Equipment Interface Module are powered and functioning correctly. |
Connected LED is off | Device is not enrolled with system | Enroll with system. |
No LEDs are on | No power to device | Verify 24 VAC at R/C terminals. |
No outdoor temperature is shown on the thermostat | No wired outdoor temperature sensor connected to ERM, or device configured as boiler | Connect outdoor temperature sensor to S1/S1 terminals. The device only reports outdoor temperature when configured as a compressor. |
The thermostat shows “—” for outdoor temperature | Wired outdoor temperature sensor failed | Check sensor for short circuit or open circuit. |
Outdoor temperature reading at thermostat is too high | Sun load on sensor | Verify outdoor temperature sensor is not in direct sunlight. May need to use longer wire to mount in ideal location. |
Compressor doesn’t turn on, “Y” LED is blinking | 5-minute compressor lockout after power cycle | Wait 5 minutes, the compressor will turn on after safety timeout. |
Emergency backup control doesn’t function (if configured as boiler) | No valid indoor temperature sensor | Check sensor for short circuit or open circuits, or install indoor temperature sensor on S1/S1 terminals. |
§ 15.19 (A)(3)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
RSS-GEN
This device complies with Industry Canada’s license-exempt RSS.
Operation is subject to the following two conditions:
(§15.21) (USA ONLY)
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Resideo warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of five (5) years from the date of first purchase by the original purchaser. If at any time during the warranty period, the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it (at Resideo’s option).
If the product is defective, (i) return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or (ii) call Resideo Customer Care at 1-800-633-3991. Customer Care will make the determination whether the product should be returned to the following address: Resideo Return Goods, 1985 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you. This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Resideo that the defect was caused by damage that occurred while the product was in the possession of a consumer.
Resideo’s sole responsibility shall be to repair or replace the product within the terms stated above. RESIDE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY RESIDEO MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE FIVE-YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you have any questions concerning this warranty, please write Resideo Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-633-3991.
© 2020 Resideo Technologies, Inc. All rights reserved. The Honeywell Home trademark is used under license from Honeywell International, Inc. This product is manufactured by Resideo Technologies, Inc. and its affiliates.
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