Check you’ve got everything:
You will also need:
Sensor probes
This thermostat is compatible with Thermogroup NTC 10kΩ @ 25°C floor sensor probes.
Heating systems
This thermostat is compatible with all Thermogroup electric Underfloor Heating systems.
Your thermostat should be:
Switch off mains power
You will be installing your thermostat as part of a high-voltage mains electrical circuit. To ensure your safety and to protect the thermostat, switch off the mains power before you start the installation
Pre-wiring complete
At this stage it its likely that a RCD-protected electric Underfloor Heating system has been installed and an electrical plate is already in place. The Underfloor Heating cold tail should be pulled up through the electrical plate, and the sensor probe installed (in the conduit provided) within the wall cavity or pre-chased channel in a solid wall
Maximum distances
Your thermostat can be installed up to 50m away from the Underfloor Heating system it is controlling, provided that the floor sensor is used to control the temperature. Underfloor Heating cold tails and floor sensor probes can be extended up to 50m. Multiple heating cables can be connected to the thermostat in parallel. When connecting multiple heating cables ensure that the load does not exceed the load of the thermostat (16Amps).
Un-clipping the mounting plate
Fitting unit on the mounting plate
Fix mounting plate
Release the mounting plate from the case and use a screwdriver to fix the mounting plate to the wall. Pull the Underfloor Heating cold tail, mains and sensor cables through and connect cables as shown in the wiring diagram on p11.
Connect the Thermostat to the Underfloor Heating (UFH) cold tail, power supply and floor temperature sensor. The floor temperature sensor is not polarity sensitive.
Fix thermostat in place
Clip the plastic mounting plate over the steel plate and locate the thermostat onto the steel clips. Ensure the arrows on the metal plate and mounting plate are pointed upwards. Slide the thermostat unit onto the steel clips and push down to secure the thermostat in place
Switching on for the first time
Do not switch your Underfloor Heating on unless the entire heating cable, cold tail joint and end termination are fully encased in tile adhesive. It is important that all adhesives and grouting are dry and fully cured before you switch on your Underfloor Heating. Most adhesives take between 7 to 10 days to cure. Follow manufacturer guidelines. The temperature of your Underfloor Heating should be increased gradually to avoid thermal shock in the floor. Start at 15°C and work up to your desired temperature 2-3°C per day. Observe any maximum temperature guidelines from your floor manufacturer.
When your thermostat is on you can tap
Manual mode
Your thermostat will simply maintain the temperature you set manually until you ask it to do something else!
Schedule mode
Your thermostat will follow a heating schedule that you can set up by following the instructions on page 18.
Temperature override
When the thermostat is in Schedule mode, it is possible to manually override the temperature without adjusting the schedule or switching to manual mode. You can adjust the temperature with the
In the advanced settings (see page 22) you can choose between 5 different schedule options. The default setting is all days programmed individually (1-7 Flashing). If you would prefer one of the other scheduling options listed below please ensure this is changed in the advanced setting prior to setting up your schedule.
What is a heating event?
A heating event is any opportunity to change the temperature in your heating schedule.
Setting the day and time
Set up your heating schedule
Adaptive Start
Open Window Detector
When the Open Window Detection feature is enabled, your thermostat can detect sudden drops in temperature and will switch off your heating to eliminate wasted energy. Your thermostat will come back on after 30 minutes, provided the temperature has stabilised.
MENU | DESCRIPTION | RANGE | DEFAULT |
01 | Temperature calibration | -8°C ~ 8°C | 0°C |
02 | Maximum set point | 5°C ~ 80°C | 28°C |
03 | Minimum set point | 5°C ~ 80°C | 5°C |
04 | Sensor mode | IN (Ambient), OUT (Floor), ALL (Ambient with floor limit) | OUT |
05 | Frost protection | 5°C ~ 15°C or Off | 5°C |
06 | Floor temperature display | (ALL sensor mode only) | |
07 | Temperature limit | 10°C ~ 80°C (For ALL mode only) | 35°C |
08 |
Heating schedule setting | 1234567 Flashing (7 days programmed independently 1234567 (7 days the same) 123456 (6 days the same +1) 12345 (5 days the same + 2) No numbers – Program off |
1234567 Flashing
7 days programmed independently |
09 | Status after power failure | LA: On as before, OF: Off | LA |
MENU | DESCRIPTION | RANGE | DEFAULT |
10 | Factory reset | Re (yes) | |
11 | Backlight timer | 10secs – 300secs (5mins) | 20s |
12 | Backlight brightness level | 1 (min), 2, 3, 4 (max) | 4 |
13 | Adaptive Start | 1 (On), 0 (Off) | 0 (Off) |
14 | Open Window Detection (OWD) | 1 (On), 0 (Off) | 0 (Off) |
15 | OWD Off Time | 2 – 30 minutes | 15 mins |
16 | OWD Temperature Drop Limit | 2, 3 or 4°C | 2°C |
17 | OWD Heating on again after | 10 – 60 minutes | 30 mins |
18 | Software version |
Adjusting the advanced settings
Factory reset
Supply voltage | 230V/240V 50/60Hz |
Maximum load | 16A |
Backup storage | EEPROM (approx. 1 year backup) |
Temperature range | 5 ~ 80°C (0.5°C increments) |
Accuracy | ±0.5°C |
Sensor rating | NTC 10kΩ @ 25°C |
Consumption | 2W |
Warranty | 3 years |
IP rating | IP30 |
Width | 85mm |
Height | 115mm |
Depth | 46mm (31mm in wall) |
Problem | Possible causes | Things to try |
Very high-temperature reading | Software issue | Factory reset (see p24) |
Incompatible sensor | Use a multimeter set to 20KΩ to test the resistance of the sensor probe. If the probe does not read between 8 to 12KΩ then it is likely to be a sensor probe from a different manufacturer and will need to be replaced with a Thermogroup 10KΩ sensor probe. | |
More than one sensor installed | Sometimes more than one-floor sensor is connected to the thermostat by mistake. This results in a high resistance and incorrect temperature readings that are much higher than normal. Check that there is only 1 sensor probe connected to your thermostat. | |
High-temperature influence | Check whether there are any high temperature influences around the thermostat or the floor sensor probe. If the floor sensor is in the floor and situated near a hot water pipe it will read a high temperature. If the floor sensor is in an area of the floor covered by a mat or dog bed this area of the floor would read much hotter than areas of the floor not covered by insulating objects* | |
Faulty floor sensor | The floor sensor probe could be damaged or faulty. If this was correctly installed in a conduit this can be replaced. Alternatively, set the thermostat to ambient sensor mode. See page 22. | |
Incorrect Settings | Changing some of the advanced settings can affect the temperature reading. To correct this either do a factory rest on the unit or check the advanced settings on the units compared to the defaults listed on page 22. |
Problem | Possible causes | Things to try |
“Er” error message |
No floor sensor installed | Isolate power and check that a compatible NTC10K sensor probe is connected to terminals 6 & 7.
If no sensor is installed you will need to have one installed or run the system on air/ambient temperature only |
Faulty floor sensor | If there is a sensor connected then it may be faulty. Disconnect the sensor from the terminals and test the resistance using a multimeter on the 20KΩ setting.
The sensor is rated at 10KΩ at 25C and fluctuates with temperature differences.
Depending on the temperature the resistance reading should be somewhere between 8 – 12KΩ.
If the sensor is faulty it will need to be replaced or the thermostat set to ambient. See page 22. |
Service and support
Thermogroup
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