Warning
The antenna used for this radio must be properly installed and maintained and must provide a separation distance of at least 7.9 inches (20 cm) from all persons. This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Box Contents
Items Needed
Location
The R4 Relay is compatible with the SunStat® ConnectPlus thermostat. The R4 Relay is only compatible wireless with the SunStat ConnectPlus. In other models, Gen III (Connect, Command, Core) will need to be wired. Do not connect to older model SunStat thermostats or relays.
Important Safety Information
This is a safety alert symbol. The safety-alert symbol is shown alone or used with a signal word (DANGER, WARNING, or CAUTION), a pictorial and/or a safety message to identify hazards. When you see this symbol alone or with a signal word on your equipment or in this manual, be alert to the potential for death or serious personal injury. This pictorial alerts you to electricity, electrocution, and shock hazards.
This symbol identifies hazards that, if not avoided, could result in death or serious injury. This symbol identifies practices, actions, or failure to act, which could result in property damage or damage to the equipment.
Installation must be performed by qualified persons, in accordance with local codes, ANSI/NFPA 70 (NEC Article 424), and CEC Part 1 Section 62 where applicable. Prior to installation, please consult the local codes in order to understand what is acceptable. To the extent this information is not consistent with local codes, the local codes should be followed. Regardless, electrical wiring is required from a circuit breaker or other electrical circuit to the control. It is recommended that an electrician perform these installation steps. Please be aware local codes may require this product to be installed by an electrician. The following cautions must be observed:
To prevent the risk of personal injury and/or death, make sure power is not applied to the product until it is fully installed and ready for final testing. All work must be done with the power turned off to the circuit being worked on. To reduce the risk of electric shock, do not connect to a circuit operating at more than 150 V to the ground.
Power Supply
Pull power supply wiring to the control location.
Bottom Plate Work
Floor Heating Mat or Cable Power Lead Installation
Communication Rough-in Wiring
The ConnectPlus can connect wirelessly to the R4 Relay (see Operation > Wireless Pairing). If a wired connection is desired, follow these steps.
R4 Relay Wiring
Before connecting the wires to the back of the relay, detach the display front from the base. While holding the base section in one hand, with the other pull gently up holding the sides of the thermostat towards the bottom (near the RESET button), pivoting away from the base.
Wiring
Low Voltage Wiring
ConnectPlus and additional R4 Relay connections are made to the terminal block by inserting the wires into the openings and tightening the screws. Three holes are provided for wire access from the back. Wires must be routed in the channel to the right of the terminal block so that the display front can be re-attached. Any low-voltage wiring that passes through the inside of the electrical box must be rated at least 90°C 300 V.
Finish ConnectPlus™ Installation
Make sure the mortar has had time to fully cure before operating the system for more than a brief test.
Power Up
Heating Operation
The R4 Relay provides additional capacity for spaces that is larger than a SunStat® ConnectPlus thermostat can control. The R4 Relay energizes the connected mat or cable any time the thermostat determines that heat is required. When the thermostat signals the relay to operate, the Heating Indicator is illuminated. GFCI Testing and GFCI Light Operation
It is strongly recommended that a qualified, licensed electrician install the heating cables and related electrical components. If problems with the system arise, please consult the troubleshooting guide below. Any electrical troubleshooting work should be performed with the power removed from the circuit unless otherwise noted.
Problem | Possible Cause | Solution |
Heating Indicator is on, but floors do not feel warm | Setpoint too low to feel warm to the touch | Increase the setpoint |
Faulty wiring | Have the sensor and power lead wiring checked by a certified electrician | |
Heating Indicator does not follow thermostat heating | Faulty wiring | Have the communication wiring checked by a certified electrician |
Lost connection (Wireless Indicator blinking) | The wireless signal from the ConnectPlus is getting blocked or interfered with | |
Power Indicator is off | Power off at the breaker | Check the breaker or fuse in the electrical panel supplying power to the relay |
Faulty Wiring | Have the power supply wiring checked by a certified electrician |
SunTouch warrants this control (the product) to be free from defect in material and workmanship for a period of (3) years from the date of original purchase from authorized dealers. During this period, SunTouch will replace the product or refund the original cost of the product at SunTouch’s option, without charge, if the product is proven defective in normal use. Please return the control to your distributor to begin the warranty process. This limited warranty does not cover shipping costs. Nor does it cover a product subjected to misuse or accidental damage. This warranty does not cover the cost of installation, diagnosis, removal, or reinstallation, or any material costs or loss of use. This limited warranty is in lieu of all other warranties, obligations, or liabilities expressed or implied by the company. In no event shall SunTouch be liable for consequential or incidental damages resulting from the installation of this product. Some states or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
USA: T: (888) 432-8932 • SunTouch.com
Canada: T: (888) 208-8927
Latin America: T: (52) 55-4122-0138 • SunTouch.com
Download Manual:
SunStat 1140-01 R4 Relay Thermostat Installational Manual
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