STEP 1
STEP 2 Connect your sensor
Pro Tip:
STEP 3 Name your sensors
In the Sensi app, tap on your Touch 2 thermostat. You will see your sensors above the room temperature. Tap Sensors to view your sensor status and rename them.
IOS
Tap the i icon next to the sensor
Android
STEP 4 Place or mount your sensors
STEP 5 Prioritize your sensors
My sensor won’t connect
My sensor has lost connection
Remove the batteries for 5-10 seconds to power cycle it and put them back in.
Where should I place my sensors to get the most accurate temperature readings?
For the best placement of your Sensi room sensor, make sure the sensor is 5 feet off the ground in a location facing the room with good airflow. Avoid locations that could skew the temperature reading. Also, do not paint or spray anything on your sensor or it may not function as expected. Sensi room sensors use low frequency radio waves, not Wi-Fi, for secure connection to your Sensi Touch 2 smart thermostat. Ensure that the thermostat is within 45 feet from the thermostat, and avoid obstacles like thick walls or other devices broadcasting on a low frequency (~900MHz) like cordless phones, baby monitors, etc.
Avoid placing sensor:
For problems connecting your Sensi thermostat, call or email the Sensi Technical Support team, and they will be happy to help you or your contractor walk through any steps needed to troubleshoot the Sensi thermostat.
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