Halo is a battery powered, wireless control that uses a protocol called Zigbee to communicate with the Smart Interface that plugs into the boiler. This user guide is applicable to both the Halo Combi RF and Halo Combi Wi-Fi control. Halo Combi RF is a non-connected control (control is via the Halo Combi unit only). Halo Combi Wi-Fi is a wireless heating control that is connected to the internet. You can download the Halo app on Google Play or the Apple app store. You will not have to pay to use the app. For more information on the features in your Halo app visit the Help section of the app or www.idealboilers.com.
MODE SELECTION
TOP TIP
Your Halo is designed to provide the perfect balance of comfort and efficiency. It has a feature called Enhanced Load Compensation which balances the temperature in your radiators to maintain the target room temperature with optimum efficiency. As a result you might notice that when the temperature in your home reaches the target your radiators are not hot to touch. By controlling the temperature in your radiators your system is working in the most efficient way for you.
PLUS HOURS
If you are running a schedule with pre-set times (Auto mode) and you want to maintain the current temperature of your heating instead of moving to the next setting simply press the dial. A pop up menu will appear for you to select how long you would like to extend the temperature for, turn and push the dial to make your selection.
If you are running a schedule with pre-set times (Auto mode) and you want to adjust the temperature of your heating temporarily, simply turn the dial to your desired temperature. The new temperature will be active until the next scheduled change shown under the target temperature. The home screen will now display the override icon above the current temperature.
SCHEDULES
Your Halo will come with a pre-set schedule:
You can alter this schedule by entering the “timed heating schedule” section in the main menu.
The Halo Smart Interface will be installed in the aperture in the front of your Ideal boiler. It will wirelessly communicate with your Halo control and, in the case of an internet connected Halo, your home Wi-Fi. In normal circumstances you will not have to interact with the Halo Smart Interface, however the LED indications can be useful in diagnosing any technical issues that may arise. The Halo Smart Interface has a Failsafe/Override feature which can be used to switch your boiler on if wireless communication between the Halo and Smart Interface is lost
CHANGING THE BATTERIES IN YOUR HALO CONTROL
HALO NOT COMMUNICATING WITH HALO SMART INTERFACE
If the below message shows on the Halo screen then it is not communicating with the Halo Smart Interface
Please follow the on screen recommendations, additionally for further help you can also visit www.idealboilers.com Please note even without a signal between the Halo and the Halo Smart Interface the heating will continue to operate in Failsafe mode. In Failsafe mode the schedule will still operate however the output temperature of the boiler will be reduced. You can also manually switch your boiler On and Off by using Override button on the Smart Interface. When the Override is pressed it will disable failsafe mode and allow full manual control of the boiler until the connection is restored. When communication is restored both Failsafe and Override modes are disabled
BOILER AND CONTROL FAULTS
If the fault icon appears in the home screen it means there is a control or boiler fault. Press the left hand key to view the fault and recommendations.
LOST PAIRING BETWEEN HALO AND HALO SMART INTERFACE
In the unlikely event that the Halo loses pairing you will see the following screen
To re-pair go to section E in the Halo Combi installation instructions. You can also find a copy of the installation guide at www.idealboilers.com
Your Ideal Halo comes complete with a 2 year Ideal Guarantee, subject to the following terms and conditions. During the period of the guarantee we will replace free of charge, where it suffers a mechanical or an electrical breakdown as a result of defective workmanship or materials, subject to the following conditions and exclusions;
Guarantor
Ideal Boilers Ltd, National Avenue, Hull, HU5 4JN.
Consumer Helpline
T: 01482 498660
Installer phone number:
This product contains free and open-source software. For more information about that software, the licenses and notices applicable to it, and (where applicable) how to obtain a copy of the source code, please see the license document, a copy of which can be downloaded from: https://idealboilers.com/open-source
RF frequency: 2405 –2480MHz Max. RF output power: 10dBm
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