Hive Active Heating is a clever way to control your heating, and if you have a hot water tank, your hot water too. This guide tells you everything you need to know.
Hot tip: If you’ve bought Hive Active Heating, for help controlling your heating and hot water remotely visit hivehome.com
How to change the temperature:
How to change mode:
Your thermostat has 3 different heating modes: Schedule, Manual, and Off
Setting up a heating schedule:
Your thermostat will walk you through setting up your heating schedule step by step.
To do this:
How to view your heating schedule:
How to boost your heating for a short time:
Hot water features are not shown on combi boilers (boilers without a separate hot water tank) as they automatically heat water when it’s needed.
How to turn your hot water on or off:
Hot tip: If you only want hot water at certain times of the day, using Schedule mode could be more energy efficient.
Setting up a new hot water schedule:
Your thermostat will walk you through setting up your hot water schedule step by step.
To do this:
How to view your hot water schedule:
How to boost your hot water for a short time:
Multizone lets you control up to three existing plumbed heating zones in your home. Each zone needs its own Hive thermostat and receiver.
If you are a Hive Multizone customer, to change the zone name of each thermostat log in to the Hive app or online dashboard and select Manage Devices.
If you need to identify which of your Hive thermostats belongs to which receiver follow these steps:
A red battery symbol means your batteries need to be replaced with four new AA batteries.
How to change the batteries:
If this message shows on your thermostat – it means your thermostat and receiver aren’t communicating.
For more information visit hivehome.com/support or get in touch with the Hive team at help@hivehome.com
Hot tip: Even without a signal you can still manually switch your heating and hot water on and off by pressing the buttons on the Hive receiver (usually beside your boiler) when its ‘Status’ light is red.
A thermostat for every home
Accessorise your thermostat with our range of frames using colours from the Dulux Feature Wall collection.
You can choose from 11 Dulux colours plus a special wood effect frame.
Visit hivehome.com to order your frame
Can we help?
You can view our handy how-to-use videos along with hints and tips at hivehome.com/support
If for any reason you need to return your Hive Active Heating, simply return your box and its contents to the retailer. Any return is subject to the retailer’s refund policy so please don’t forget to check the retailer’s refund policy too.
Centrica Connected Home Limited declares that the radio equipment types SLT3b, SLR1b and SLR2b comply with Directive 2014/53/EU.
Full declaration text available at: hivehome.com/compliance
Max. radiated power: <10 dBm. Frequency: 2405 – 2480 MHz
This thermostat is a Class I temperature control and contributes 1% to seasonal space heating energy efficiency.
© 2017 Centrica Connected Home Limited.
Registered in England (No. 5782908). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. All rights reserved. UG70003410517V
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