Safety Considerations
Improper installation, adjustment, alteration, service, maintenance, or use can cause an explosion, fire, electrical shock, or other conditions which may cause death, personal injury or property damage. Consult a qualified installer, service agency or your distributor or branch for information or assistance. The qualified installer or agency must use factory–authorized kits or accessories when modifying this HVAC system. Refer to the individual instructions packaged with the kits or accessories when installing. Follow all safety codes. Wear safety glasses, protective clothing, and work gloves. Have a fire extinguisher available. Read these instructions thoroughly and follow all warnings and cautions included in the literature and attached to the unit. Consult local building codes and the current edition of the National Electrical Code (NEC) NFPA 70. In Canada, refer to the current editions of the Canadian Electrical Code CSA C22.1. Recognize safety information. When you see this symbol on the unit and in instructions or manuals, be alert to the potential for personal injury. Understand the signal words DANGER, WARNING, and CAUTION. These words are used with the safety–alert symbol. DANGER identifies the most serious hazards, which will result in severe personal injury or death. WARNING signifies hazards, which could result in personal injury or death. CAUTION is used to identify unsafe practices, which may result in minor personal injury or product and property damage. NOTE is used to highlight suggestions that will result in enhanced installation, reliability, or operation.
Welcome
The Carrier Comfort Series Wi-Fi Thermostat helps homeowners conserve energy, save money and reduce their environmental impact. This thermostat automates energy conservation, making it comfortable when you are home and saving money when you are not.
The Comfort Series Wi-Fi Thermostat has an easy–to–read color screen that displays all the information you need to set and manage your thermostat. Use the navigation buttons on the right to quickly change the temperature, access features, and configure your settings.
What’s on the Home Screen?
Whenever you press a button, the Home screen is displayed.
The displayed current temperature and humidity are based on the room where the Comfort Series Wi-Fi Thermostat is installed. You can set the Comfort Series Wi-Fi Thermostat to display Celsius or Fahrenheit. See Temperature Display on Pg. 19.
System Mode
The current method of temperature control: is heat, cool, or auto. See System Mode on Pg. 13.
Current Set Point
The temperature at which the system is programmed to maintain at a particular point in time. Press
Current Time/Date
Displays the current date and time for your time zone.
Internet Access
Indicates the Comfort Series Wi-Fi Thermostat is connected to the Internet. The more bars, the stronger the signal. A chain link indicates communication with the Carrier web servers.
Using the Navigation Buttons
The navigation buttons located on the right of the Comfort Series Wi-Fi Thermostat let you select options and control the thermostat.
If you need to type in any information, an on-screen keyboard will appear. To enter a letter or number, move to the character by pressing the arrow keys and then press OK to select it. Select the [Caps] key to enter capital letters; select the [&@#] key to enter commonly used symbols. If you make a mistake, press the [X] backspace key to delete the text. To keep your changes, select Save. To cancel your changes, press
BACK.
Idle Screen
When you are not actively using your Comfort Series Wi-Fi Thermostat, the screen will dim and display the idle screen.
The Idle screen can show the temperature, time and date, humidity, weather conditions, and operating mode (red for heat, blue for cool). Snowflake and flame icons indicate if cooling or heating is currently engaged.
NOTE: You need to connect your Comfort Series Wi-Fi Thermostat to the Internet for the outdoor temperature, outdoor humidity, and weather indicators to function. To customize the content of the idle screen: From the Home screen, press MENU. Select Settings ” Preferences ” Idle Screen From here you can enable/disable the idle screen, the temperature bubbles, and the date/time display.
About Your Comfort Series Wi-Fi Thermostat
The About menu displays useful information about your Comfort Series Wi-Fi Thermostat, its serial number, and optional information about the contractor who installed it. You may need this information if you are having difficulties or need technical support. The About page also displays information about your current Wi-Fi configuration. You can use these settings to help troubleshoot Internet connectivity issues.
To view information about your Comfort Series Wi-Fi Thermostat:
Connect your Comfort Series Wi-Fi Thermostat to the Internet so you can control it from your own personalized, secure Carrier Web Portal, smartphone, or tablet. From the Web Portal, you can:
Setting Up Wi-Fi and Obtaining a Registration Code
The Comfort Series Wi-Fi Thermostat uses your home Wi-Fi network to connect to the Internet. First, enable Wi-Fi on the Comfort Series Wi-Fi Thermostat (see instructions to the right). The Comfort Series Wi-Fi Thermostat will display a list of available networks, along with an indication of the signal strength (the more bars, the better) and whether encryption is used. If your home network is not listed, or if the signal strength is very low, try adjusting the antenna on your wireless router. If that doesn’t improve the signal, try moving your router closer to the Comfort Series Wi-Fi Thermostat. Once your network has been detected, select it from the list. If the network is encrypted, you will be asked to enter a password for that network. This is the password you created when the wireless router was first set up. After you provide the password, your Comfort Series Wi-Fi Thermostat will automatically connect to the Internet. A chain link on the screen indicates you have established a connection with the Carrier web servers. Write down the registration code as you will need it when configuring your Web Portal account. You can leave the code displayed on the screen while you continue with the next step.
To set up Wi-Fi:
Having Trouble?
If you are having trouble connecting to the Internet or finding your Wi-Fi network, you may need to configure your network parameters manually. See Wi-Fi on
After a Wi-Fi connection has been established, it’s time to set up your personal Carrier Wi-Fi Web Portal. To save time, we recommend having your Internet-connected device close to the thermostat as you register for your Carrier Wi-Fi Web Portal.
Your Comfort Series Wi-Fi Thermostat is now registered. You can now monitor and control your thermostat from the Web Portal or from your smartphone or tablet.
Re-registering the Comfort Series Wi-Fi Thermostat
There are times when you may need to re-register your Comfort Series Wi-Fi Thermostat. For example, if you are a new homeowner who has just moved to a home with an existing Comfort Series Wi-Fi Thermostat. To–register your Comfort Series Wi-Fi Thermostat, reset the registration, and redo the registration process.
To reset your registration:
The bright, easy–to–read screen on your Comfort Series Wi-Fi Thermostat makes it simple to review and adjust the settings any time you want.
Adjusting the Temperature
You can easily adjust the temperature without changing the Comfort Series Wi-Fi Thermostat’s schedule by pressing the arrow keys when the Home screen is displayed.
System Mode
To change system mode:
This menu sets your system to use heat, cool, or auto mode:
To change fan settings:
This menu displays the current furnace fan setting:
Until Next Transition The fan will switch to this setting but will revert back when the program switches to the next period. Update Schedule The fan will update the current schedule with this new fan setting.
After the fan mode is changed and you return to the home screen, the Comfort Series Wi-Fi Thermostat will indicate that it is in a Hold state. The temperature setting will also be set to Hold. Press OK to revert the fan mode back to the weekly schedule fan and temperature settings.
Weather Forecast
Displays the current outdoor temperature and weather conditions for your registered location. Note that when you register, it is important to select your location accurately, as Carrier will use your local weather data to optimize your heating and cooling. You must register your Comfort Series Wi-Fi Thermostat for this feature to operate.
To view the weather forecast:
From the Home screen, press MENU. Select Weather Forecast. Press OK to switch between the 4–day and 24-hour forecast.
Resetting the Thermostat
At some point during the life of the Comfort Series Wi-Fi Thermostat, you may want to quickly reconfigure it or restore it to the default state.
To reset your Comfort Series Wi-Fi Thermostat
From the Home screen, press MENU. Select Settings ” Reset. Choose the reset option that suits your needs.
Rebooting the Comfort Series Wi-Fi Thermostat
You can reboot the thermostat by removing the thermostat carefully from the wall, waiting three seconds, and reattaching to the thermostat wall plate. The thermostat will reboot but will not alter programming or configuration options.
Cleaning the Comfort Series Wi-Fi Thermostat
You can clean the Comfort SeriesWi–Fi Thermostat’s screen by spraying water or any mild, non–abrasive household cleaner onto a clean cloth. Wipe the surface of the screen with the dampened cloth.
NOTE: Do not spray any liquids directly onto your Comfort Series Wi-Fi Thermostat.
What To Do If You Move
If you move there are a few things to consider about your Carrier system: If you did not activate your personalized Web Portal, you can simply take the Comfort Series Wi-Fi Thermostat with you or leave it in the house. If you already have registered your Comfort Series Wi-Fi Thermostat, you need to update your Web Portal to reflect your new address.
Leaving It Behind
If you’re moving and are not taking your Comfort Series Wi-Fi Thermostat with you, log onto the Web Portal and select Reset under the Settings tab. Select Reset Registration. This terminates the association between your Comfort Series Wi-Fi Thermostat and your personalized Web Portal (you can also accomplish the same thing by choosing Reset Registration on the Comfort Series Wi-Fi Thermostat itself). You can always add another device for your new home with the same account. The new homeowners will need to register the Comfort Series Wi-Fi Thermostat and set up their own Web Portal.
Taking It With You
If you’re moving and want to take the Comfort Series Wi-Fi Thermostat with you, you’ll need to reconnect it to the Internet and update your location and house information (select My House under the Settings tab).
This section describes how to configure personal preferences, temperature settings, and operation of your Comfort Series Wi-Fi Thermostat. There are three key steps:
The Preferences menu has settings for personalizing your Comfort Series Wi-Fi Thermostat.
To configure personal Preferences
Name
You can customize the name of your Comfort Series Wi-Fi Thermostat to suit your needs (i.e. Main Floor). This is useful if you have multiple systems or zones. You can view and edit your Comfort Series Wi–Fi
Thermostat name in the About menu on your Comfort Series Wi-Fi Thermostat and also in your Web Portal.
Temperature Display
Select Temperature Display to select Fahrenheit (°F) or Celsius (°C).
Date and Time
Select Date & Time to:
If you are connected to the Internet, the time and date are programmed automatically.
Brightness
The color screen has adjustable backlight brightness. You can control the intensity when the screen is active (i.e., when you are pushing buttons) and when the display is in standby mode (idle screen).
Select Brightness to:
Hold Action
Whenever you manually adjust the set temperature, the Comfort Series Wi-Fi Thermostat will indicate you are in a “Hold” mode. You can select how long the Comfort Series Wi–Fi Thermostat will hold the new
temperature before reverting back to the regular program:
Access Control
You can protect your Comfort Series Wi-Fi Thermostat so that certain features will require the user to enter a 4–digit access code. Use the arrow keys to highlight a number and then press OK. When you are done,
select Save. Access control will be required once the idle screen is displayed. To disable this feature, delete the number by selecting the backspace key multiple times. You can also configure the level of access control:
In all cases, once the code is enabled, it will be required to access any of the list items in the Settings menu, with the exception of the About screen. Once a valid code has been entered on the Comfort Series Wi–Fi
Thermostat, access to restricted features will be allowed until the Comfort Series Wi-Fi Thermostat backlight timer has expired.
Temperature Range
You can configure the Comfort Series Wi-Fi Thermostat so that only a specific heat and/or cool set point range is permitted.
Recovery Options
Recovery options allow the Comfort Series Wi-Fi Thermostat to learn how your heating and cooling system works, taking into account infrastructure, weather, and historical operating performance so that your
home is a comfortable temperature as soon as you walk in the door. Smart Recovery Heat The Comfort SeriesWi–Fi Thermostat will start heating at the optimum time to ensure the set point is reached at the programmed time.
This section is only applicable if your utility company is running a Critical Peak Pricing program that you have agreed to be a part of. Contact your local electrical utility company for information about programs in your area.
CPP Response
Your utility may send voluntary events to your Comfort Series Wi-Fi Thermostat. You can choose to Always Accept these events. In this case, you would just be notified that an event is in progress. Or if you choose to Ask Me, when the Utility issues an event, you will be asked if you want to participate. If you do not acknowledge the event prior to the start, the system will default to yes.
Preferred Strategy
During a Critical Peak Pricing event, the Utility may select an energy-saving strategy, or allow you to use your preferred strategy. Select from one of the options as your preferred energy-saving strategy to be used
during Critical Peal Pricing events.
Your Comfort Series Wi-Fi Thermostat can be programmed to remind you about required filter changes and regular maintenance.
NOTE: If you are unsure what equipment you have installed, or if you need to replace instead of clean your filters, please contact your heating and cooling contractor, or consult your original equipment manuals for the recommended maintenance procedures.
To set up Reminders
From the Home screen, press MENU. Select Reminders and Alerts. Adjust each option to your personal preferences.
HVAC Service
The HVAC Service (Maintenance) alert is displayed on the screen when regularly scheduled maintenance is required. It will also show your contractor’s contact information (if programmed by the contractor).
Select this item to turn the reminder on or off, show the date of the last service, and select a reminder interval.
Furnace Filter
Sets the reminder period for cleaning or replacing the furnace air filter. Select this item to turn the reminder on or off and set the reminder interval in run–time hours or calendar months. You can also check the
date of the last filter change.
UV Lamp
If the HVAC system uses a UV lamp for air purification, the Comfort SeriesWi–Fi Thermostat can remind you that it is time to clean or replace the lamp. Select this item to turn the reminder on or off and to set the
reminder in calendar months. You can also check the date of the last lamp change.
Configure Alerts
The Comfort Series Wi-Fi Thermostat can generate alerts when the temperature of your home reaches a pre-programmed temperature. This protects your home from damage due to freezing or excessive heat. If this alert has been set up, you will see the alert on the Comfort Series Wi-Fi Thermostat’s screen. If you’ve configured your personal Web Portal, you will also receive an email alert.
To set up Alerts
From the Home screen, press MENU. Select Reminders and Alerts. Adjust each option to your personal preferences.
Select this item to set the temperature at which the Comfort Series Wi-Fi thermostat will generate a Low-Temperature alert. The range can be adjusted to:
High Temp Alert
Select this item to set the temperature at which the Comfort Series Wi-Fi thermostat will generate a High-Temperature alert. The range can be adjusted to:
Aux Heat Runtime Alert (optional)
If you have a heat pump with an auxiliary heat configuration, you can program the Comfort Series Wi-Fi Thermostat to generate an alert if the auxiliary heat runs for more than this programmed amount of time during a 24-hour period.
Aux Outdoor Temp Alert (optional)
If you have a heat pump with an auxiliary heat configuration, you can also program the Comfort Series Wi-Fi Thermostat to generate an alert if the auxiliary heat is called when the outdoor temperature exceeds this programmed set point. (This feature requires an Internet connection to function properly.)
Display Alerts on Thermostat
Select No if you do not want any of the alerts to be displayed on the screen. Alerts will continue to be displayed on the Web Portal and sent via email.
Select No if you do not want the Comfort Series Wi-Fi Thermostat to generate an alert if a system is not responding to a call for heat or cooling. If disabled, these alerts will not be shown on the Comfort Series Wi–Fi Thermostat or Web Portal, and no emails will be sent.
Wi-Fi
The Comfort Series Wi-Fi Thermostat supports Wi-Fi 802.11 b/g/n. Use the Advanced Configuration option in the–Fi menu to configure your network parameters. Choose the network from the list or manually add a new one (i.e. if your network does not broadcast its SSID).
To configure Wi-Fi manually
From the Home screen, press MENU.
Select Wi-Fi
Adjust the network options for your home network. You will then be able to view and configure the following network parameters:
Your heating and cooling needs change depending on the time of day and day of the week. For example, if there’s no one in the house during the workday you might want to let the temperature go up in the summer, to reduce the energy used by the air conditioning system, and down in the winter, to reduce heating energy.
To view your weekly schedule
From the Home screen, press MENU.
Select Weekly Schedule
Your weekly schedule is shown on the screen. By default, the Comfort Series Wi–Fi Thermostat includes four configurable periods:
The Weekly Schedule editor lets you to set specific times, temperatures, and furnace fan settings for each day of the week. If your system is enabled for auto change–mode, the heat and cool set temperatures will automatically be adjusted to ensure a minimum difference.
To edit your weekly schedule
Adding New Periods
To accommodate for your varying schedule you can add additional program periods in your week. For example, if you come home for lunch during the week or want different settings for the weekend, you would
simply add one of the existing periods at the allocated time and day or create a completely new one.
To add a new period:
To disable a period entirely, select the period’s Time and then select Disable.
Scheduling a Vacation
The Comfort Series Wi-Fi Thermostat’s Vacation feature helps you conserve energy while you are away for extended periods of time. It also ensures your home is comfortable when you return. A vacation event includes a name, start date, and time, as well as the end date and time. You can enter any number of uniquely named vacations. Other vacation features to choose from include:
To schedule a vacation
Carrier optimize
Heat Temperature
Programs the set temperature when the system is in Heat mode (i.e., when the furnace is on). Set a lower temperature to save energy.
Cool Temperature
Programs the set temperature when the system is in Cool mode (i.e., when the air conditioner is on). Set a higher temperature to save energy. You can also choose to turn off your cooling system while you are away
to save more energy.
Delete Vacation
You can delete individual or all vacation events:
Fan
Toggles the fan setting between ON and Auto.
UNDERSTANDING ALERTS
From time to time your Carrier system will display an alert— a reminder to change the furnace filter, or perform regular maintenance, for example. If you have connected your Comfort Series Wi-Fi Thermostat to the Internet, these alerts can also be sent to you via email. When an alert displays, you can dismiss it or ask to be reminded later. For example, if you receive a furnace filter alert and choose to Remind me later, the alert will clear and display again 24 hours later. If you choose OK, when the alert displays, it will reset the reminder.
Your Comfort Series Wi-Fi Thermostat can generate the following alert messages (some alerts may not apply depending on your system.)
Limited Warranty for Thermostats
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer or a Carrier dealer. You may find the installer’s name on the equipment or in your Owner’s Packet. You can also find a Carrier dealer online at www.carrier.com
For help, contact: Carrier Corporation, Consumer Relations, P.O. Box 4808, Syracuse, New York 13221, Phone 1–800–227–7437
PRODUCT REGISTRATION: You can register your product online at www.carrier.com.
Model Number_______________________ Serial Number_______________________
Date of Installation____________________ Installed
by_________________________
Name of Owner_______________________ Address of Installation_________________
Carrier Corporation (hereinafter “Company”) warrants this product against failure due to defects in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If a part fails due to a defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part. Alternatively, and at its option, the Company will provide a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase price of a new Company product. Except as otherwise stated herein, those are Company’s exclusive obligations under this warranty for a product failure. This limited warranty is subject to all provisions, conditions, limitations, and exclusions listed below and on the reverse (if any) of this document.
OWNER–OCCUPIED, RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and is transferable only to the extent and as stated in the Warranty Conditions and below. The warranty period in years, depending on the part and the claimant, is as shown in the chart below.
| Limited Warranty (Years) | ||
| Product | Original Owner | Subsequent Owner |
| TC– WHS Thermostats*** | 5* (or 3) | 3 |
If properly registered within 90 days, otherwise 3 years (except in California and Que- bec and other jurisdictions that prohibit warranty benefits conditioned on registration, registration is not required to obtain longer warranty periods). See Warranty Conditions below. Applies only to Thermostats. Active electronic finished good accessories have different warranty terms. See product for details. OTHER RESIDENTIAL APPLICATIONS (Apartments, Rental Properties, etc.) The warranty period is three (3) years. The warranty is to the original owner and is not transferable.
OTHER APPLICATIONS
The warranty period is one (1) year on all such applications. The warranty is to the original owner only and is not transferable.
LEGAL REMEDIES: The owner must notify the Company in writing, by certified or registered letter to Carrier Corporation, Warranty Claims, P.O. Box 4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific request for repair, replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.
THIS WARRANTY DOES NOT COVER:
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. www.Carrier.com/homecomfort S 1– 800– CARRIER Copyright 2013 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231 Edition Date: 11/13 Catalog No: OMTC — WHS — 01 Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
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