ARISTON 3318991 Sensys Net Wi-Fi Thermostat User Manual

ARISTON 3318991 Sensys Net Wi-Fi Thermostat

OVERVIEW

Thank you for choosing Ariston Net, the system designed and manufactured by Ariston to provide a whole new experience in using a domestic heating and water system.
Ariston Net allows you to start, stop and check the temperature of domestic heating and water anytime, anywhere from a smartphone or PC.

It allows you to constantly monitor energy consumption to ensure you save on your gas bill. It also notifies in real time if there is a boiler failure. Also, when the teleassistance service is activated, the service centre will be able to solve most problems remotely.

SAFETY RULES

WARNING
The following manual is an integral and essential part of the product and must always be kept with care and attached to the product, even if it is transferred to another owner or user, or when it is used with a different application.
Do not use the product for any purpose other than that specified in this manual. The manufacturer is not liable for damage resulting from improper use of the product or failure to install it as instructed herein.
All maintenance on the product must be carried out exclusively by qualified staff using solely original spare parts.
The manufacturer is not liable for damage resulting from failure to observe this instruction, which may compromise the safety of the installation.

SYMBOL LEGEND

Warning: Failure to comply with this warning may result in personal injury or even death.
Caution: Failure to comply with this warning may result in serious damage to property and plants or injury to animals.The manufacturer is not liable for damage resulting from improper use of the product or failure to install it as instructed herein.

• Do not perform operations that involve removing the appliance from its installation location.
• Damage to the device.
• Do not climb onto chairs, stools, ladders or unstable supports to clean the device.
• Personal injuries due to falling from a height or shearing (double stepladders). Do not use any insecticides, solvents or aggressive detergents to clean the appliance.
• Damage to plastic or painted parts.
• Do not use the appliance for any purpose other than normal domestic use. Damage to the appliance caused by operational overload.
• Damage to objects caused by improper use.
• Do not allow children or inexperienced people to operate the appliance.. Damage to the appliance due to improper use.
• During the cleaning, maintenance and connection operations, it is necessary to isolate the appliance from the mains supply by removing the plug from the mains.
• Personal injury due to electrocution.

The device is not intended for use by persons (including children) with reduced physical, sensory or mental abilities, or that lack the necessary experience and knowledge, unless they are supervised or have been adequately trained in device operation by a person responsible for their safety. Children must be supervised to ensure that they do not play with the equipment or its packaging (staples, plastic bags, polystyrene protection, etc.) The product’s protection panels and all maintenance and hookup of electrical equipment must be done by qualified staff.

PRODUCT CONFORMING TO EU DIRECTIVE 2012/19/EU

The barred dustbin symbol appearing on the device indicates that the product must be disposed of separately from household waste once it reaches the end of its lifespan, and transferred to a waste disposal site for electric and electronic equipment, or returned to the dealer when purchasing a new device of the same kind.

The user is responsible for delivering the decommissioned device to a suitable waste disposal site.
Proper separated collection of the decommissioned device and its subsequent eco-compatible recycling, treatment and disposal helps to prevent negative effects on the environment and health, besides encouraging the reuse of the materials comprising the product.

For further details on the available waste collection systems, contact your local waste disposal office, or the dealer from which the product was purchased.

TECHNICAL FEATURES

	GATEWAY
Conformity	LVD: 2006/95/EC EMC: 2004/108/EC R&TTE: 1999/05/EC ROHS: 2011/65/EU
Standard	LVD: EN 60950-1 EMC: ETSI EN 301 489-17 ETSI EN 301 489-1 R&TTE: ETSI EN 300 328 ROHS: EN50581
Installing the product	Mounted on the wall or on any smooth surface
Operating temperatures	-10°C ÷ 60°C
Storage temperatures	-20°C ÷ 70°C
Power supply	0-24V Powered by Ebus2 Ariston BridgeNet®
Gateway consumption	Max 40 mA ÷ Max 0.7 W
Total consumption (BUS devices)	Max 120 mA ÷ Max 3 W
Weight	0.1 kg
Protection rating	IP 20

	SENSYS
Power supply	BridgeNet® BUS
Electrical absorption	max. < 0.5W
Operating temperature	-10 to 60°C
Storage temperature	-20 to 70°C
Bus wire length and cross-sectional area NOTE: IN ORDER TO AVOID INTERFERENCE PROB- LEMS, USE A SHIELDED CABLE OR TWISTED PAIR CABLE.	max. 50 m ø min. 0.5 mm²
Buffer memory	2 h
Conformity	LVD 2006/95/EC – EMC 2004/108/EC
Electromagnetic interference	EN 60730-1
Electromagnetic emissions
standard conformity
Resolution degree	0.1°C
ERP Characteristics (only with BridgeNet Bus boiler)	Class: V Heating contribution: +3%
	By adding Ariston external probe: Class: VI Heating contribution: 4%

Gateway

Legend

1. BridgeNet Bus LED
2. Internet Connection LED
3. WI Fi configuration button

Sensys

Legend

1. back button  (previous display)
2. knob
3. OK button (to confirm operation or access main menu)
4. DISPLAY

Sensys display symbols

• Summer )
• Winter
• OFF system off
• Schedule programming
• Manual operation
• Flame present indication
• Desired room temperature
• Room temperature detected
• Desired room temperature override
• Outdoor temperature
• AUTO function enabled
• HOLIDAY function enabled
• Central heating active
• Domestic hot water enabled
• Error indication
• (COMFORT) Comfort function enabled

• Flame present
• Solar heating system active (where present)
• Complete menu:
• Heating settings
• Hot water settings
• System performance
• Display options
• Access Point configuration
• Gateway connected to internet
• Gateway not connected to router
• Gateway connected to router but not to the inter-net
• Software update in progress

Use the following link to rapidly download the interface instructions manual for the Sen-sys system: http://www.ariston.com

INSTALLATION OF SENSYS NET

WARNING
Installation should be performed by a qualified technician.
Before installing, disable the power supply to the boiler. The BridgeNet BUS cable is polarised: to avoid problems with system start-up, check the polarities (T with T, and B with B) between all system components.
The term “Teleassistance” (TD) means the service directed to the Technical Assistance Centre, through which all the product support functions of Ariston Net are enabled remotely.
The term “Remote Control” (RC) means, conversely, the service directed to end users, through which they can use the smartphone App or web portal to monitor and set their Ariston products.

Installing Sensys Net and activating the Ariston Net services is quick and easy: it takes just 3 steps

• INSTALLATION OF SENSYS NET
• CONNECTION TO INTERNET VIA APP OR WEB BROWSER
• REGISTERING AN ACCOUNT  AND PRODUCT

The following paragraph shows some of the main feasible system schemes using Ariston Net and other accessories that are already within the Ariston product range, as well as the types of services that can be activated using these configurations.

For more information and details about the installation diagrams shown below, we would ask you to contact the Ariston Technical Consultancy Centre.

Types of possible installations
Type 1: Activation of TD and RC in a basic heating system.
System where the Ariston product is connected exclusively to a single ON/OFF temperature regulation accessory and you need to go there to activate the Ariston Net Remote Control and Teleassistance services.
Actions required

• Remove the ON/OFF accessory and disconnect the bipolar cable from the TA input of the boiler
• Install Ariston Sensys and the gateway, connecting them to the heating product via the BridgeNet BUS connection.

Type 2: Activation of RD alone in a basic heating system with.
System where only Teleassistance is activated for the Service Centre is activated without installing the Ariston Sensys accessory.

Actions required.
In this configuration, any ON/OFF temperature regulation accessory already present in the house can be left installed. Therefore it is only necessary to:

• Install the gateway, connecting it to the heating product via the BridgeNet BUS connection.

Type 3: Activating TD and TC on a system with up to 3 plumbing zones controlled by BridgeNet BUS devices (fig.5)
System where there is an Ariston multi-zone plumbing module to which BridgeNet Bus zone management accessories are connected such as an Ariston Sensys and/or Ariston Room Sensor.
Actions required.

• Remove all Ariston Room Sensor accessories or thermostats in the system and replace them with Ariston Sensys
• Install the gateway, connecting it to the heating system via the BridgeNet BUS connection.

Installation of gateway to wall

1. Screw the support plate into the wall using the supplied screws
2. Rotate the gateway
3. Fix the gateway temporarily to the plate using the hooks
4. Connect the pair of cables from the BridgeNet BUS connector on the boiler PCB to the BridgeNet BUS connector on the gateway (respecting pole B with B and pole T with T)*. Use the included tool to press the tabs lightly.
5. Remove the gateway from the temporary position (Figure 2) and attach it to the plate, pressing along the sides until you hear the four small side hooks click.
6. Position the Ariston Sensy onto the base and push it delicately downwards.
   • for easier connection of the cables, the plastic tab can be removed, as shown in the figure.

Installation of gateway on the boiler

WARNING: Before applying the double-sided tape, you should clean the surface thoroughly with solvent and dry it thoroughly.

1. Stick the double-sided tape to the back of the support plate remove the protective film and attach to the boiler;
2. Attach to the plate, pressing along the sides.
3. Attach the cover, pushing gently.

NOTE:
In order to avoid interference problems, use a shielded cable or twisted pair cable. The following versions of the Ariston Sensys software are not compatible with Ariston Net:

• 01.00.00
• 01.00.04

If this is the case, replace the existing Sensys with the one supplied in the Ariston Net kit.

CONNECTING TO THE INTERNET WITH THE APP OR WEB BROWSER
After installing the product, switch on the heating system. The gateway switch on as it is powered by the BridgeNet BUS.

1. For several moments, the gateway performs its startup proce-dure, during which all the LEDs flash red in sequence.
2. After a few seconds, the BUS LED turns green and the WEB LED stays fixed red. The device is now awaiting configuration and the Sensys displays the icon

WI Fi configuration
Before running the gateway Wi-Fi configuration procedure, download the Ariston Net app from the app Stores and check that the ADSL router is working correctly. WARNING! Ariston Net supports the following encryption for Wi-Fi networks: WEP, WPA/WPA2 Personal

Configuration using Sensys

1. Press the OK button to access the Menu. Turn the knob and select the “Connectivity settings” menu. Press OK.
2. Check that Ariston Net is available in your country and if it is, press OK.
3. Turn the knob to select “Network configuration with AP”. Press OK.
4. After at most 40 seconds, Sensys displays the AP icon (steady) and the gateway cre ates a new Wi-Fi network that remains active for 10 minutes, after which you will need to repeat the procedure.
5. Follow Sensys’s prompts, open the network settings of your internet device (smart- phone, PC, Tablet…) and search for available Wi-Fi networks. Select the Remote GW Thermo network. Now go to paragraph 5.2.

Configuration with the AP button (as alternative to par. 5.1.1)

1. Hold down the AP button (for at least 5 seconds) until the WEB led flashes green. After a maximum of 40 seconds, the gateway creates a new WiFi network that remains active for 10 minutes, after which you will need to repeat the procedure.
2. Open the network settings of your internet device (smartphone, PC, Tab-let…) and select the Remote Gw Thermo network.
   Now go to paragraph 5.2.

Connecting the gateway to the Internet

Automatic connection with the APP

1. After connecting to the Remote Gw Thermo network, launch the Ariston Net app and follow the prompts.

The gateway’s WEB led will start flashing green rapidly and then turn steady on to con-firm that the procedure was successful.
Sensys displays the icon “ ” steady on. The average waiting time is 2-3 minutes.

Automatic connection with the browser (as alternative to par. 5.2.1)

1. Connect to the Remote Gw Thermo net-work, launch the web browser (Internet Explorer, Safari, Chrome, etc.) and enter 192.168.1.1 in the address bar.
2. Make sure that the following options are selected:  Authentication = Wpa & Wpa2 Personal, Authentication type = Open
3. Select your own Wi-Fi (SSID) network and enter the password.
4. Leave the default setting DHCP = ON
5. Click “Confirm”
6. The gateway’s WEB led will start flashing green rapidly and then turn steady on to confirm that the procedure was suc-cessful. Sensys displays the icon steady on. The average waiting time is 2- 3 minutes.

Warning
After confirming the procedure, your device (smartphone, PC, tablet …) will automatically disconnect from the Remote Gw Thermo network and an error message may appear on the display, after which you may need to configure the gateway on your Wi-Fi network anew.

NOTE: If it does not work (WEB led steady red, Sensys displaying “ ” icon) repeat the pro-cedure. The procedure must be repeated every time you make a change to the internet network in your home (change to password, operator, router).

Manual connection with the APP

1. Connect to the Remote Gw Thermo network and launch the Ariston Net APP.
2. Deselect the DHCP field (default).
3. Enter the name of your Wi-Fi network in the SSID field.
4. Select DHCP = OFF
5. Enter the static IP address assigned to the gateway
6. Enter the Subnet Mask
7. Enter the IP address of the router and DNS server

Manual connection with the browser

1. Connect to the Remote Gw Thermo net-work, launch the web browser (Internet Explorer, Safari, Chrome, etc.) and enter 192.168.1.1 in the address bar.
2. Enter the name of your Wi-Fi network in the SSID field.
3. Select DNS/DHCP = OFF
4. Enter the static IP address assigned to the gateway
5. Enter the Subnet Mask
6. Enter the IP address of the router and DNS server

REGISTERING AN ACCOUNT AND PRODUCT

ARISTON SERVICE CENTRES
Ariston Service Centres can access the Teleassistance platform by entering their cre-dentials on the Ariston Net Portal: https://www.ariston-net.remotethermo.com
For more information about the service contact the freephone Ariston Technical Con-sultancy Centre.

END USERS
Download the official Ariston Net app from the Apple App Store or Google Play to con-trol your boiler remotely; or connect to the Ariston Net portal: https://www.ariston-net.remotethermo.com
You can register your account and product only after connecting the device to the In-ternet (see paragraph 5).

IMPORTANT: You can use Ariston Net with several devices at once: simply use the same creden-tials to log in.The app includes an option for registering more than one Ariston Net gateway with a single user account.

1. Register your account by entering the necessary information. You will be sent a confirmation email containing a link
2. Click on the link in the email to activate your user account
3. The link opens a screen into which you must enter your gateway’s serial num-ber (this can be found on the package, on the product’s label, and in the Sen-sys menu)
4. You will receive an email welcoming you to Ariston Net, and you can now start controlling your boiler remotely

GATEWAY OPERATING STATUS

The three LEDs on the side of the gateway allow you to have instant feedback on the operating status of the product.

LED CODES

WEB LED (internet connection)
Off	Gateway is not powered or is OFF
Stable Green	Gateway correctly configured and connected to the internet
Flashing Green (slow)	Gateway waiting to be configured
Flashing Green (fast)	Gateway connecting to the cloud
Stable Red	No connection to the service or Gateway or not configured correctly
BUS LED (connection with products which have the BridgeNet BUS protocol)
Off	Gateway off
Stable Green	BridgeNet Bus connection working
Stable Red	BridgeNet Bus error or Bus cable is not connected
All LEDs
OFF	Gateway off
Sequential flashing red	Gateway startup
Flashing Green (ogni 5 sec.)	GATEWAY in operation (is enabled 2 minutes after configuration and disabled if there are errors, if the button is pressed or the parameters are changed)
Flashing Green (alternating)	Software update in progress

OBJECT: EC Declaration of Conformity
This Declaration of Conformity is issued under the sole responsibility of Ariston Thermo S.p.A.
Ariston Thermo S.p.A. (viale A.Merloni 45, 60044-Fabriano (AN), ITALY) hereby declares  that the products: “Rem2 Light Gateway Wi-Fi”

Product supplied by Ariston Thermo S.p.A.	Ariston Thermo S.p.A. Product Code	Trade name
SENSYS NET LIGHT GATEWAY + SENSYS	3318991	ARISTON
SENSYS NET LIGHT GATEWAY + SENSYS (CN)	3319034	ARISTON
ARISTON NET LIGHT GATEWAY	3319089	ARISTON

Are in full compliance with the relevant Community harmonization legislation and harmonized standards listed below providing the conformity of the Product with the requi-rements of the below-mentioned EC Directives:

EMC (Electromagnetic Compatibility Directive: 2014/30/EU)
The EMC conformity requirements imply compliance with the following uniform European Standards, local and International Standards; in particular:

• Electromagnetic compatibility. Requirements for household appliances, electric tools and similar apparatus. Emission
  • EN 55014-1:2006 +A1:2009 + A2:2011
• Electromagnetic compatibility. Requirements for household appliances, electric tools and similar apparatus. Immunity. Product family standard
  • EN 55014-2:1997 +A1:2001 +A2:2008

R&TTE (Radio and Telecommunication Terminal Equipment Directive: 1999/5/EC)
The R&TTE conformity requirements imply compliance with the following uniform European Standards, local and International Standards; in particular:

• Art. 3.1b Electromagnetic compatibility
  • ETSI EN 301 489-17: v2.2.1
  • ETSI EN 301 489-1: v1.8.1
• Art. 3.2. Radio spectrum Matters (ERM)
  • ETSI EN 300 3`28: v1.8.1
• Art. 3.1a Safety and health
  • IEC 60950-1:2005 + Am 1:2009 + Am 2:2013
  • EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013
  • EN 62479:2010

RoHS (restriction of the use of certain hazardous substances in electrical and elec-tronic equipment (recast): RoHS 2 Directive, 2011/65/EU)
The RoHS 2 conformity requirements imply the compliance with the following uniform European Standards; in particular:

• Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances
  • EN 50581:2012

Note:

• The notified bodies (IMQ) have performed the Products in the upper table in compliance with the above Community harmonization legislation and harmonized standards.
• Specific Certificates (IT-16660) and Test Reports issued by the Notified bodies are held by Ariston Thermo S.p.A. in Osimo (AN, ITALY).

Date: 21/04/2016

• Name of the Company’s: Legal Representative:
• ANGELO MANCINI
• Signature of the Company’s: Legal Representative:

Official Company stamp:

Ariston Thermo SpA

• Address: Viale Aristide Merloni 45 60044 Fabriano (AN) Italy
• Telefono: 0732 6011 –
• Fax: 0732 602331
• info.it@aristonthermo.com
• www.aristonthermo.com

Reference

Download Manual:

ARISTON 3318991 Sensys Net Wi-Fi Thermostat User Manual

ARISTON 3318991 Sensys Net Wi-Fi Thermostat User Manual