Worcester-Bosch

Worcester Bosch Comfort+ II RF

Worcester-Bosch-Comfort+II-RF-PRODUCT

Explanation of symbols and safety instructions

Explanation of symbols

Warnings
In warnings, signal words at the beginning of a warning are used to indicate the type and seriousness of the ensuing risk if measures for minimising danger are not taken.
The following signal words are defined and can be used in this document:
DANGER:
DANGER indicates that severe or life-threatening personal injury will occur.
WARNING:
WARNING indicates that severe to life-threatening personal injury may occur.
CAUTION:
CAUTION indicates that minor to medium personal injury may occur.
NOTICE:
NOTICE indicates that material damage may occur.
Important information
The info symbol indicates important information where there is no risk to people or property.

General safety instructions

Instructions for the target group
These operating instructions are intended for the heating system user.
All instructions must be observed.
Failure to comply with instructions may result in material damage and personal injury, including possible loss of life.

Determined use

Damage caused by frost
The solar system can freeze if it is switched off:

Risk of scalding at the DHW drawoff points

Electrical work
Electrical work may be carried out only by qualified electricians.

Product information

The Comfort+ II RF contains the programmable, wall-mounted Comfort+ II RF control unit for wireless remote control and the key that is attached in the heat source.

User interface

The control unit is a room, temperature-dependent controller. The control unit can be used together with a wireless outside temperature sensor as a weather-compensated wireless controller. The purpose of the control unit is to control a heating system via radio remote control and it is mounted on the wall. The control unit is suitable for central heating and DHW heating via a heating controller with modulation. Up to six switching times can be set in the central heating and DHW program. The modulation facilitates intelligent communication with the heat source so the required room temperature is obtained as efficiently as possible. The burner may stop shortly before the required room temperature is reached in order to save fuel/ money and minimize the extent to which the required room temperature is exceeded. This behavior, together with lower radiator temperatures, is normal. The required room temperature must only be set once at the control unit. Open the thermostatic valves at the radiators in the room in which the control unit is used completely and set the output of the radiators as low as possible via adjustable lockshield valves or set the manual valves as low as possible. All programming and adjustment can be carried out conveniently from the living space which means the Comfort+ II RF is the perfect choice for heat sources that are difficult to access.

Worcester-Bosch-Comfort+II-RF-FIG.1

1 Display Temperature, time, date, heating (CH) and DHW (ECS), fault code, menu symbols and symbols
2 Hot Water key ON, OFF, AUTO
3 Menu key Pressed once, advances the timer to the next programmed ON or OFF time, pressed again, returns to the current program.
4 Rotary push button knob: select (turn) and confirm (press) Select (turn), confirm (press), exit the idle state (press briefly) and switch on the display illumination (press for longer than one second)
5 key Pressed once, advances the timer to the next programmed ON or OFF time, pressed again, returns to the current program.
6 Central heating key ON, OFF, AUTO

Key

The key must be used in conjunction with the control unit.
The key is installed in the heat source.

Worcester-Bosch-Comfort+II-RF-FIG.2

 

  1. Button on key
  2. LED on key
Description of the LED displays Example
Red flashing LED:

Fault, e.g. no EMS connection:

▶ Install the key again, restore the last functioning status.

Yellow flashing:

No fault, user please wait. Flashing green:

No fault, initialisation process is running.

Worcester-Bosch-Comfort+II-RF-FIG.4
Constant red:

Temporary fault:

▶ Wait for normal operating conditions to be resumed.

Constant yellow LED:

No fault, time and date not available:

▶ Set the time and date on the appliance. Constant green LED:

No fault, normal operating condition.

Worcester-Bosch-Comfort+II-RF-FIG.5
LED Off:

No fault, power-saving mode or appliance switched off.

Worcester-Bosch-Comfort+II-RF-FIG.6

Installation and commissioning

CAUTION:
Electrical work
Electrical work must only be carried out by a qualified electrician.

For information on the heat source, Technical documentation for the heat source.
These instructions contain the installation and operating instructions for the Comfort+ II RF control unit.

Installation and commissioning key Installation in the heat source

Prior to installation, make sure the strength of the wireless signal at the installation location is sufficient.

The control unit and key are connected at the factory in the delivered condition and detect each other automatically when switched on. It is not necessary to connect/ disconnect unless there is a problem exists with one or both of the wireless devices.

Installation and commissioning of the control unit

Putting the control unit into operation
The control unit uses wireless frequencies. It therefore offers flexibility in terms of selecting a position. Connection of cables not required.
Air must be able to circulate freely round the control unit and it must be installed on an open surface unhindered by curtains or furniture. The control unit must not be positioned closer than 300 mm to metal objects, including wall-mounted metal boxes.Do not mount the control unit on a wall where it will be exposed to sunlight or draughts, preferably on an inside wall 1.2 m above the floor.
The control unit must not be directly influenced by radiators or heat-emitting objects, such as TVs or table lamps.

Worcester-Bosch-Comfort+II-RF-FIG.10

Releasing control unit from wall socket

Worcester-Bosch-Comfort+II-RF-FIG.11

Wall-mounted installation
Find a position with good signal strength before starting the wall-mounted installation of the control unit. If the signal is weak, try another position in the room, until the best possible signal strength is achieved ( Section “Display wireless signal strength”, page 13).

Putting the control unit into operation

Switch on the heat source.
The control unit and key are set and connected at the factory and are therefore immediately functional.
The control unit will initially display the Code 1007 “no wireless signal” (Codes Chapter 8.1). Once the connection has been established, the preset date andtime, the heating and DHW AUTO mode and the current room temperature will appear on the display.
Setting the date and time:

Using the control unit

The control unit has preset heating and DHW switching times ( Table 2). These settings can be adapted to the requirements of the end customer ( Chapter 5). The switching times can also be reset to the default setting ( Chapter “Restoring the factory settings (Reset all)”, Reset all).

Switching time 06:30 08:30 16:30 22:30
Heating temperature 20 °C 16 °C 21 °C 10 °C
Domestic Hot Water ON OFF ON OFF

Standard display

Worcester-Bosch-Comfort+II-RF-FIG.13

  1. Current room temperature
  2. DHW operating mode
  3. Day of the week
  4. Clock
  5. Burner in operation (lights up if heat source is in heating mode; up to 6-minute delay)
  6. Frost protection (lights up in heating mode OFF)
  7. am or pm (lights up if 12-hour time format is used)
  8. Heating operating mode
  9. Battery low

The standard display (Fig. 8) shows the following:

Press the select heating program key to select one of the following operating modes:

Press select DHW program key to select one of the following operating modes:

Weak wireless signal
Code 1007 indicates an absence of wireless signal, page 14 and page 15.

Call up/select the temperature setting of operating modes

Room temperature display of Auto operating mode

If the control unit is in the Auto operating mode, press the selector to display the set value for room temperature, and the next switching time. Fig. 9 shows an example in which the set value is 15 °C up to 16:30 o’clock.

Worcester-Bosch-Comfort+II-RF-FIG.14

Room temperature display of On operating mode

If the control unit is in the On operating mode, press the selector to display the text Permanently and the set permanent room temperature.

Worcester-Bosch-Comfort+II-RF-FIG.15

Room temperature display of Off operating mode
If the control unit is in the Off operating mode, press the selector to display the text Permanently and the temperature 5 °C.
After three seconds the screen will revert to the actual room temperature. The frost protection symbol ( Fig. 8, Pos. [6])is displayed. The heat source supplies heat as soon as the room temperature falls below 5 °C to protect the system against freezing.Worcester-Bosch-Comfort+II-RF-FIG.16

Setting the room temperature
The display shows the current room temperature in normal mode.
Turn the selector anticlockwise in the Auto or On operating mode to reduce the set value for room temperature, or clockwise to increase it. The selected temperature flashes for three seconds.
The new temperature appears briefly on the display and also the switching time when this temperature applies.

Worcester-Bosch-Comfort+II-RF-FIG.17

Key lock

When the key block is active, interaction between the user and control unit is not possible. Key lock appears when the key is pressed or the selector is pressed/turned.
Activating the key block
To activate the key block:

Settings in the main menu

Worcester-Bosch-Comfort+II-RF-FIG.18 Worcester-Bosch-Comfort+II-RF-FIG.19

Time program for adjusting the heating

The purpose of this time program is to adjust the temperature from the corresponding switching time. The control unit has the following factory settings:

Switching time 06:30 08:30 16:30 22:30
Heating temperature 20 °C 16 °C 21 °C 10 °C

If a switching time is not used and no values are set:

After the last temperature set, press the selector repeatedly without making any further settings.
Example showing the adjustment of switching times:

Setting the DHW time program

The purpose of this time program is to adjust the DHW heating switch-on/switch-off times. The control unit has the following factory settings:

Switching time 06:30 08:30 16:30 22:30
Domestic Hot Water ON OFF ON OFF

Deactivate switching times

Holiday

Cancel the holiday program:

Information

Display wireless signal strength

Do not display the signal strength for too long as this quickly depletes the batteries.

0 = No reception
1 – 3 = Poor reception
4 – 6 = Good reception
7 – 10 = Very good reception

Settings

Setting the language

Setting the time

Setting the date

Setting Date format

Setting Time format

Setting Sensor calib.
If the displayed room temperature is incorrect, a calibration of up to ± 3 °C can be set.

Setting the display contrast

Restoring the factory settings (Reset all)
Reset all restores the factory settings of all settings in the main menu of the control unit.
All adjusted switching times and temperatures for central heating or DHW heating and all other settings must be reentered. The factory settings can be found under the relevant menu item description.

Switching time 06:30 08:30 16:30 22:30
Heating temperature 20 °C 16 °C 21 °C 10 °C
Domestic Hot Water ON OFF ON OFF

Settings in the service menu (installer)

The following functions are only used by specialists. They are used to install the Comfort+ II RF or for troubleshooting.

Worcester-Bosch-Comfort+II-RF-FIG.24

System data

Restoring the factory settings (Reset all)
The Reset all menu item restores the factory settings for all settings in the service menu. The factory settings can be found under the relevant menu item description.

Heat.circuit
This menu item allows the installer/service engineer to set the maximum flow temperature for the heating in order to increase the efficiency of the heating system. The default setting is 85 °C.

Reading out Fault history

Maintenance

Landlord

Call technical customer service to find out how to set the service display or contact telephone number. This menu item is only for council housing tenants. It allows a date to be set for annual service/maintenance. The service display Maintenance appears as a reminder 30 days before the scheduled date. A contact telephone number is shown together with service display. The tenant should call this number to arrange a suitable maintenance date with the landlord. If the service display is not cleared or reset by the service engineer, the control unit limits the room temperature 14 days after the maintenance date to the reduced set value set at the device. Otherwise the central heating and DHW functions are set.

System info

Once the connection has been established, check the signal strength at the control unit. If the signal strength is low, try another position in the room, until the best possible signal strength is achieved ( Chapter 5.5, page 12).
The functions Pairing and Unpairing can be found in the installer menu under Radio settings.
To display the installer menu, press menu key and key for at least three seconds.
Six symbols appear at the top of the display:

Key

The key is connected to the control unit. Both communicate via wireless signals. The key has a button and an LED to display various operating conditions.

Connecting/disconnecting the control unit

The control unit and key are connected at the factory in the delivered condition and detect each other automatically when switched on. It is not necessary to connect/ disconnect unless there is a problem exists with one or both of the wireless devices.

Worcester-Bosch-Comfort+II-RF-FIG.26

  1. LED on the key (for the LED coding  Table 1)
  2. button on key

Worcester-Bosch-Comfort+II-RF-FIG.27

Factory reset

Troubleshooting

If a fault cannot be corrected:

Worcester-Bosch-Comfort+II-RF-FIG.28

Rectify fault

Structure of table headers: code – [cause or fault description].

Faults in the control unit or key

User interface
In the event of a fault, a code is displayed.

1007 – [no wireless signal]
Description Action
No radio connection between control unit and key. Check the signal strength and position the control unit in a better place.
1009 – [no wireless signal or connection failed]
Description Action
No radio connection between control unit and key. Reconnect wireless device.
309x; x=number of heating circuit – [control unit temperature sensor faulty]
Description Action
Control unit temperature sensor outside the permissible range. Replace control unit.
1004 – [fault in other control unit]
Description Action
Another control unit in the system has developed a fault. Check other control units in the system for faults.
1010 – [no communication with heat source via EMS-BUS]
Description Action
No communication, although heat source is compatible with EMS. Replace EMS connections/ interfaces.
1009 – [not connected]
Description Action
Wireless device is not connected. Disconnect and reconnect all wireless devices.
[blank display or low battery symbol]
Description Action
Batteries are used up. Replace batteries.
1017- [system pressure too low]
Description Action
System pressure is too low. Fill system.
207 – [low system pressure]
Description Action
System pressure is low. Fill system.
1070 – [maintenance due on …]
Description Action
Maintenance is next due on Inform the installer that
<dd.mm.yyyy>. Please call maintenance should be
your installer, tel. <tel nr> carried out within the next 30 days
1071 – [maintenance now due]
Description Action
Maintenance is now due. Please call your installer, tel.

<tel nr>

Inform the installer that maintenance should be carried out
1072 – [maintenance overdue]
Description Action
Maintenance is overdue. Please call your installer, tel.

<tel nr>

Inform the installer that maintenance is 14 days overdue

Key
The LED flashes every second if a fault display is present (e.g.  no EMS connection).

[LED flashes once per second]
Description Action
Local program fault

No fault in the heat source but probably loss of the wireless signal to at least one control unit.

Check the control units for faults.

Maintenance

The control unit and key require no maintenance other than changing the batteries in the control unit.
The casing can be cleaned with a dry cloth. Do not use cleaning agents or solutions.

Replace the batteries of the control unit

As soon as the symbol for weak batteries is displayed in normal operation, the batteries must be replaced within the next 60 days, otherwise the programmed settings are lost.
Replace the batteries with new ones of the same type: LR6/AA 1.5 V Alkaline.

Worcester-Bosch-Comfort+II-RF-FIG.29

Access to the batteries
To release the control unit from the wall socket:

  1. Insert a flat-head screwdriver into the recess on the underside of the control unit.
  2. Gently turn the screwdriver, until the locking device is open.
  3. Release the control unit from the wall socket.

Replace batteries

CAUTION:
Risk of explosion if the battery is replaced with an incorrect type.

Worcester-Bosch-Comfort+II-RF-FIG.30

Product data for energy consumption

The product data specified comply with the requirements of EU Regulation No. 811/2013 as a supplement to Ecodesign Directive 2017/1369/EU. The class of the temperature controller is required to calculate the central heating energy efficiency of an integrated system and is for this reason incorporated into the system data sheet.

Worcester-Bosch-Comfort+II-RF-FIG.31

Delivery condition adjustable

  1. Classification of the user interface according to EU Regulation 811/2013 for the identification of integrated systems
  2. Contribution to the seasonal energy efficiency of central heating in % 11

Simplified EU Declaration of Conformity regarding radio equipment

Bosch Thermotechnik GmbH hereby declares, that the Comfort+ II RF product described in these instructions complies with Directive 2014/53/EU.
The complete text of the EU Declaration of Conformity is available on the Internet: Worcester-bosch.co.uk.

Specifications

Transmission protocol (wireless) X3D-C
Transmission frequency 868.00 MHz
Band width frequency 868.7 – 869.2 MHz
Maximum transmitting capacity 10 mW
Installation height -5 – 1800
Atmospheric pressure 780 – 10505
Operating temperature 0 – 60 °C
Storage temperature -20 – 85 °C
Relative humidity 23 °C 0 – 80%
Relative humidity 40 °C 0 – 93%
IP rating IP20, IPX4D

according to

DIN 40050

Category of receiver 2
Vibration EN ISO 1335

ASTM 4728

Batteries required AAA/AA
Battery service life 2 years
Temperature of ball test 75 °C
Degree of pollution 2

Environmental protection/disposal

Used electrical and electronic appliances
Electrical or electronic devices that are no longer serviceable must be collected separately and sent for environmentally compatible recycling (in accordance with the European Waste Electrical and Electronic Equipment Directive).
To dispose of old electrical or electronic devices, you should use the return and collection systems put in place in the country concerned.
Batteries must not be disposed together with your household waste. Used batteries must be disposed of in local collection systems.

Overview Main menu

Functions marked with are only available if an outside temperature sensor is installed. The menu items are displayed in the sequence listed below.

Heating

Hot water

Holiday

Info

Settings

Installer

TECHNICAL SUPPORT: 0330 123 3366
RENEWABLE SUPPORT: 0330 123 9229
CONTROLS AND CONNECTIVITY TEAM: 0330 123 3641
APPOINTMENTS: 0330 123 9339
SPARES: 0330 123 9779
LITERATURE: 0330 123 9119
TRAINING: 0330 123 0166
SALES: 0330 123 9669

Bosch Thermotechnology Ltd. Cotswold Way, Warndon Worcester WR4 9SW
United Kingdom
Tel. 0330 123 9559
Worcester-bosch.co.uk

Worcester-Bosch

Worcester Bosch Comfort+ II RF Installation and operating instructions

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