VIVE Comfort TP-N-721 Thermostat
Wall Locations
The thermostat should be installed approximately 4 to 5 feet above the floor. Select an area with average temperature and good air circulation
Do not install thermostat in locations:
- Close to hot or cold air ducts
- That are in direct sunlight
- With an outside wall behind the thermostat
- In areas that do not require conditioning
- Where there are dead spots or drafts (in corners or behind doors)
- Where there might be concealed chimneys or pipes
Thermostat Application Guide
Power Type
- Battery Power
- Hardwire (Common Wire)
- Hardwire (Common Wire) with
- Battery Backup
Subbase Installation
- Horizontal Mount
- Vertical Mount
Mount Thermostat
Align the 4 tabs on the subbase with corresponding slots on the back of the thermostat, then push gently until the thermostat snaps in place
Battery Installation
Battery installation is recommended even if thermostat is hardwired (C terminal connected). When thermostat is hardwired and batteries are installed, the thermostat will activate a compressor delay of 5 minutes when the thermostat detects a power outage from the hardwired power supply.
Getting to know your thermostat
- LCD
- Glow in the dark light button
- Fan switch
- System switch
- Easy change battery door
- Temperature setpoint buttons
Removing The Private Label Badge
About The Badge
All of our thermostats use the same universal magnetic badge. Visit the company website to learn more about our free private label program.
Wiring
- If you are replacing a thermostat, make note of the terminal connections on the thermostat that is being replaced.
- In some cases the wiring connections will not be color coded. For example, the green wire may not be connected to the G terminal.
- Loosen the terminal block screws.
- Insert wires then retighten the terminal block screws.
- Place nonflammable insulation into the wall opening to prevent drafts.
Terminal Designations
- W2 Auxiliary heat relay – Stage 2
- Y Compressor relay – Stage 1
- G Fan relay
- O Heat pump changeover valve energized in cooling
- R Transformer
- C Common wire from system transformer
- B Heat pump changeover valve energized in heating
- E Emergency heat relay
Fahrenheit/Celsius Display
Select F or C with the jumper pin on the back of the thermostat. F is for Fahrenheit and C is for Celsius
12 or 24 Hour Time
12 or 24 hour (military time) can be selected with the jumper pin
Wiring Diagrams

Technician Setup

Swing Setting Tip
Temperature swing, sometimes called differential or cycle rate, can be customized for this individual application. For most applications choose a swing setting that is as long as possible without making the occupants uncomfortable.
Understanding Thermostat Staging
Your thermostat will control two stages of heating. The thermostat will try to maintain your comfort setting using the first stage for energy efficiency. The second stage of heating will only be used if your thermostat cannot maintain your comfort setting using only one stage. When the second stage is used you will see stage2 in the display.
Set Time
- Press Menu
- Press SET TIME
- Day of the week will be flashing. Use the or key to select the current day of the week.
- Press NEXT STEP.
- The current hour is flashing use the or key to select the current hour. When using 12-hour time, make sure the correct AM or PM choice is selcted.
- Press NEXT STEP
- Minutes are now flashing. Use the or key to select current minutes.
- Press DONE when completed
REFERENCE
DOWNLOAD MANUAL
VIVE Comfort TP-N-721 Thermostat INSTALLATION MANUAL
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