Trane XR724 Smart Control Thermostat

Trane XR724 Smart Control Thermostat User Guide

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Trane XR724 Smart Control Thermostat User Guide

Trane XR724 Smart Control Thermostat

XR724 Features

  • WiFi comfort control
  • Remote access via smartphone, tablet, or P.C.
    (requires a Trane® Home account)
  • Interactive 4.3” black & white touchscreen
  • 7 Day programmable, 4 schedules/day
  • Built in humidity sensor with RH display
  • Filter, maintenance, and humidifier service reminders
  • Remote temperature sensing option (1 indoor/1 outdoor)
  • Auxiliary & compressor heat lockouts
  • Dehumidification (over cooling)
  • Enhanced dehumidification (cooling)
  • Adjustable variable speed fan settings (pwm)
  • Energy Savings Mode (ESM)
  • Screen lock
  • Upgradable firmware (requires a Trane Home account)
  • Service test modes
  • Humidifier control

XR724 Product Specifications

Specification Description
Product Model: TCONT724AS42DA
Product: XR724 HVAC System comfort control. WiFi communications enabled.
Size: 5.75” wide x 3.5” height x 1” depth
Display: Fixed Segment LCD, 4” x 2.25”, with 17 character alpha numeric display
Touchscreen: Yes
Backlight: Yes, White, Controllable, on, off, timeout
Power: 24VAC from HVAC System
HVAC System Type: Standard (gas/electric), Heat Pump, or Dual Fuel
Heat/Cool Stages: Up to four stages of heat/two stages cool
PWM Output (BK) Variable speed motor control
Heat Pump Switchover valve: Selectable change over with cool or with heat
Auxiliary Contact Humidifier, Ventilation or Dehumidifier control
Communications: WiFi
Memory: Non-volatile
Date/Time: 12 hour super capacitor backup

Time is automatically updated if the control is connected to Trane Home

Operation

The XR724 Comfort Control provides typical operation of a forced air heating and cooling HVAC system. It also features WiFi capability for remote control and Trane Home connectivity.Trane XR724 Smart Control Thermostat fig-1

Normally, the Comfort Control displays the Home Screen as shown above.

Item Description Notes
Clock Display The current time is displayed in the upper left corner of the main screen. The time will blink when the clock has not been set. See TIME/DATE for more information. If the control is connected to Trane Home, the clock will be updated by the Trane Home portal.
Dynamic Labels and Func- tion Control Buttons The buttons are defined by the dynamic labels in each button. As you navigate through menus, the labels for the buttons will change.
Setpoint Display and Set- point Up/Down Buttons The current heat or cool setpoint is displayed. These setpoints may be set using Trane Home, the Control’s internal schedule, or by pressing the Setpoint Up/ Down buttons. Pressing the setpoint button changes the setpoint screen. The current mode is displayed at the top of the screen. Adjust the setpoint by pressing the up or down arrows. To change setpoint mode press the MODE button. The setpoints will push each other if they are adjusted to within the minimum heat/cool separation setting.

This is normally 3 degrees.

Temperature Display The Comfort Control displays the current temperature as sensed by the internal temperature sensor. The internal temperature sensor can be adjusted as necessary.
Menu Button Button used to access other Comfort Control menus
System Mode Button Button used to change the system mode. Off: System off Heating: Heating only Cooling: Cooling only

Auto: Heating/Cooling as necessary

EM Heat: Heat Pump Emergency Heat, Compressor Disabled, Indoor Heat only.

Fan Mode Button Button used to change the fan mode Auto: Fan on when cooling/heating is necessary On: Fan constantly on

Circ: Fan on for a user-selected number of minutes

per hour

Schedule Mode Button Button used to change the schedule mode

The default mode is HOLD which disables scheduling.

Hold: System maintains the current temperature setpoints. Schedules are disregarded.

Run: Run the system schedule

Energy Saving Mode (ESM): Run schedule using the ESM Setpoints.

Manual setpoint changes while in Run Schedule

mode will only last until the next schedule period.

MENU OPTIONS

The following is a guide of the menu options available by pressing the Menu button. Certain menu selections, which are marked by an asterisk ( * ), may or may not be present depending on other menu settings.

HUMIDITY 
* Only appears as a menu item if Dehumidify is set to Yes, Aux Relay is set to Dehumidifier or Aux Relay is set to Humidity.

HUMIDITY
Setting Range Description
Cooling RH Target* 30% to 60% [50%] Select the desired indoor relative humidity during cooling mode. Dehu- midification must be enabled in the Installer Settings for this option to be available.
Heating RH Target* 10% to 45% [40%] Select the desired indoor relative humidity during heating mode. Humidification must be enabled in the Installer Settings for this option to be available.
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

USER SETTINGS
User Settings allow the user to customize various settings on the XR724 control. To access User Settings simply press the Menu button once and “User Settings” will be displayed. To enter the User Settings menu, press the Select button, then use the Next button to navigate through the options below. The default setting will be shown in brackets. After each selection press the Done button to save changes. Certain menu selections, which are marked by an asterisk ( * ), may or may not be present depending on other menu settings.

THERMOSTAT
Setting Range / Sub Setting Description / Range of Sub Settings
Temperature Scale [Fahrenheit], Celsius Select the temperature display scale
Max Heat Setpoint 55 – [90] Degrees Select the highest heating setpoint allowed
Min Cooling Setpoint [60] – 99 Degrees Select the lowest cooling setpoint allowed
Time/Date* Set Hour 1 – 12 AM, 1 – 12 PM [12PM]
 

If connected with Trane Home, then time and date are provided by the network

Set Minutes 0 – 59 [0]
Day of Week [Sun], Mon, Tue, Wed, Thr, Fri, Sat
Year [2013] – 2113
Month [Jan], Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec
Date [1] – 31
DST Enable [Yes], No
Continuous Fan Airflow* 35% – 100% [50%] Select the desired fan speed when the Fan Mode selected is Continuous (variable speed blower required). Only available if ID Fan Type = Variable.
Fan Circulate On Time [10] – 55 minutes Select the desired amount of time the fan will cycle per hour when the Fan Mode selected is Circ
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

The following is a guide of the menu options available by pressing the Menu button. Certain menu selections, which are marked by an asterisk ( * ), may or may not be present depending on other menu settings.

SCHEDULES
Setting Range / Sub Settings Description / Range of Sub Settings
ESM Heat Setpoint* 55 – 90 degrees [62] Select the desired Heating Setpoint when ESM (Energy Savings Mode) is selected
ESM Cooling Setpoint* 60 – 99 degrees [85] Select the desired Cooling Setpoint when ESM is selected
Edit Schedule* Select Day (use Back/Next) Wake Period This section is done for each day Set Time [6:00 am]

Heat Setpoint 60˚- 90˚ [70]

Cool Setpoint 60˚- 90˚ [78]

Day Period Set Time [8:00 am]

Heat Setpoint 60˚- 90˚ [62] Cool Setpoint 60˚- 90˚ [85]

Eve Period Set Time [6:00 pm]

Heat Setpoint 60˚- 90˚ [70] Cool Setpoint 60˚- 90˚ [78]

Night Period Set Time [10:00 pm]

Heat Setpoint 60˚- 90˚ [62] Cool Setpoint 60˚- 90˚ [78]

Copy Schedule* Copy from (use Back/Next) Select day to copy

Copy (day selected) To

Copy selected day to current schedule period.
Smart Recovery* Yes, [No]
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
DISPLAY
Setting Range Description
Backlight On 0 – [100] percent Select the screen brightness level when the backlight is lit
Backlight Off [0] – 100 percent Select the screen brightness level when the backlight timeout expires
Display Lock [Unlocked], Display lock Select security level

• Unlocked – Enables selection of all menus and settings

• Display Lock – Disables selection of all menus and settings

Note: When Display Lock is selected a lock icon will appear next to the up arrow.

Note: To disable Display Lock, press and hold the Menu button 5 seconds

until the lock icon disappears.

Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
CALIBRATE SENSORS
Setting Range Description
Sensor Cal +/- 7 degrees (F or C) [0 deg] Calibrate the internal temperature sensor (1˚ in F = 2˚ in C)
Remote Sensor Cal* +/- 7 degrees (F or C) [0 deg] Calibrate an attached remote sensor
ODT Sensor Cal* +/- 7 degrees (F or C) [0 deg] Calibrate an attached outdoor sensor
RH Cal +/- 7 % [0 %] Calibrate the internal humidity sensor
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

WIFI
Even though open networks (no password) and WEP WiFi encryption are supported, it is recommended to use a more secure network encryption such as WPA2 or later.

WIFI
Setting Range Description
Network Join a Network OR leave network Network connection action required: Yes, No
Status WiFi not configured

OR Trane Home enrolled

Status of Network connection
Connection Result WiFi not configured OR Success Status of WiFi connection
Info SPWF FW Firmware version displayed
SSID Not Available OR Network Name displayed
IP Not Available OR IP Address displayed
Mask Not Available OR Mask displayed
GW Not Available OR Gateway IP address displayed
DNS Not Available OR DNS IP address displayed
MAC Not Available OR MAC address displayed
Retries Retries (X) Number of connection retries
Connection Time Disconnected OR X hours Connection hours
RSSI RSSI – xx DBM Connection signal strength
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

TRANE HOME

HOME APP
Setting Range Description
Status WiFi Not Configured Enrolled WiFi connection status
Info Port (XXXXX)

HOME APP Pin (XXXX)

Trane Home connection info
Enroll OR Unenroll Enroll, Unenroll Join OR leave a Trane Home Connection
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

The following is a guide of the menu options available on the screen accessed by pressing the Menu button. Certain menu selections, which are marked by an asterisk ( * ), may or may not be present depending on other menu settings.

SERVICE

Press and hold Service button for 5 seconds until the service menu is displayed

INSTALLER SETTINGS
Setting Sub Settings Range
Equipment Type ODU Type (Outdoor Unit) None, [AC], HP
ODU Stages [1 Stage], 2 Stages
Compressor Type* [1 Comp – 2 Stage], 2 Comp – 2 Stage
IDU Type [Gas / Oil], Electric, Hydronic
Hydronic Type* [Hydro Air], Wet Heat
ID Heat Stages [1 Stage], 2 Stages
ID Fan Type [Non-Variable], Variable
SOV Operation* [with Cool], With Heat
Sensor Settings Remote Sensor [None], Replace Indoor, Average
ODT Sensor [None], Outdoor
Accessories Aux Relay [None], Humidity, Ventilation, Dehumidifier
Control Option* [With Active Heat], Without Active Heat
Vent Run Time* [Off], 5 – 60 min in 5 min increments
Comfort Settings Control Response [Normal], Less Aggressive, More Aggressive (see page 9 for definitions)
Dehumidify* [Yes], No
Overcooling Limit* [Off], 1 deg, 2 deg, 3 deg
Smart Cont Fan* [No], Yes
Airflow Settings One of the following groups will be di splayed
Fan type = Non Variable On Delay Cooling [0], 5-90 Sec in 5 sec increments
Off Delay Cooling [0], 5-90 Sec in 5 sec increments
On Delay Heating* [0], 5-90 Sec in 5 sec increments
Off Delay Heating* [0], 5-90 Sec in 5 sec increments
Fan type = Variable On Delay Cooling Disabled, [Enhanced Mode], 30-sec delay
Off Delay Cooling Disabled, [1.5 Min at 100%], 45 sec delay
On Delay Heating* Disabled, [Enhanced Mode], 30 sec delay
Off Delay Heating* Disabled, [1.5 Min at 100%], 45 sec delay
Hydronic Type = Hydro Air On Delay Heat [0], 5-90 Sec in 5 sec increments
Off Delay Heat [0], 5-90 Sec in 5 Sec increments
Lockouts* Aux Heat [No], Yes
Aux Lockout ODT* 30 – 70 Deg [50 Deg]
Comp Heat [No], Yes
Comp Lockout ODT* 5 – 70 Deg, [40 Deg]
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

The following is a guide of the menu options available on screen accessed by pressing the Menu button. Certain menu selections, which are marked by an asterisk ( * ), may or may not be present depending on other menu settings.

TEST MODE  (stays on for 30 minutes)
Test Mode Settings Description
Blower (Non-VS) Blower On Energize “G” circuit
Blower (VS) 50%, 100% Energize “G” and “BK” circuit
Cooling Single Stage, 1st Stage, 2nd Stage Energize selected “Y1” or “Y2”, “O” and “G” circuit (BK also for VS indoor unit)
Comp Heating* Single Stage, 1st Stage, 2nd Stage Energize selected “Y1” or “Y2” and “G” circuit (“BK” also for VS indoor unit)
Indoor Heating Single Stage, 1st Stage, 2nd Stage Energize selected “W1” or “W2” (“G” circuit also for electric heat)
Aux Relay Relay On Close normally open dry contacts
Once testing is complete, press the Done button to exit and return to menu.
REMINDERS
Setting Range Description
Filtration Enable [No], Yes Filter change reminder
Filter Period* [Monthly], Quarterly, Bi-Annually, Annually Filter change reminder period
Start Month* [Jan], Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec Period start month
System Maint Enable [No], Yes System Maintenance reminder
Maint Period* [Bi-Annually], Annually Maintenance reminder period
First Maint Month* Jan, Feb, [Mar], Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec Period start month
Second Maint Month* Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, [Sep], Oct, Nov, Dec 2nd period start month
Humidifier Enable [Yes], No
Start Month [Jan], Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
RESTORE DEFAULTS
Setting Action Description
Restore HVAC Defaults Yes, No Resets all HVAC settings to Default Settings
Restore Factory Defaults Press and Hold “Yes Press and hold “Yes” button until “Factory” is displayed Resets HVAC and WiFi defaults

ABOUT

Setting Range Description
Version XXXXXX Firmware version number
Device ID (SIN) XXXXXX Unit serial number
ODU Type None, AC, HP Outdoor unit type setting
IDU Type Electric, Gas/Oil, Hydronic Indoor unit type setting
SOV W/Cool, W/Heat Switchover value type setting (HP only)
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

CLEAN SCREEN

Setting Range Description
Clean Screen Yes, No 30 sec countdown
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.

XR724 Control Response Profiles
From Installer Settings / Comfort Settings (numbers are in degrees, F or C)

Cooling Normal Less Aggressive More Aggressive
Cooling Delta Stage 1 ON 0.5 1 0.5
Cooling Delta Stage 2 ON 1.5 2 1
Cooling Delta Stage 1 OFF -0.5 0 -1.0
Cooling Delta Stage 2 OFF -0.5 0 -1.0
Heating – HP Normal Less Aggressive More Aggressive
Comp Heat Delta Stage 1 ON 0.5 1 0.5
Comp Heat Delta Stage 2 ON 1.5 2 1.0
Indoor Heat Delta Stage 1 ON 2.5 3 1.5
Indoor Heat Delta Stage 2 ON 3.5 4 2.0
Comp Heat Delta Stage 1 OFF 0 0 0
Comp Heat Delta Stage 2 OFF 0 0 0
Indoor Heat Delta Stage 1 OFF 0 0 0
Indoor Heat Delta Stage 2 OFF 0 0 0
Heating – Gas Normal Less Aggressive More Aggressive
Indoor Heat Delta Stage 1 ON 0.5 1 0.5
Indoor Heat Delta Stage 2 ON 1.5 2 1.0
Indoor Heat Delta Stage 1 OFF 0 0 0
Indoor Heat Delta Stage 2 OFF 0 0 0
Timers Normal Less Aggressive More Aggressive
Heat Stage UP Timer 15 min 20 min 10 min
Cool Stage UP Timer 15 min 20 min 10 min

XR724 TRANE HOME Enrollment
The XR724 uses the Trane Home mobile app to enroll into Trane Home. To enroll download the Trane Home app from the Google Play™ Store or App Store®, then launch the app. Once in the app, click Connect New Device, select smart thermostat 724 model then follow the installation wizard prompts.Trane XR724 Smart Control Thermostat fig-2 All trademarks referenced are the trademarks of their respective owners. Google is a trademark of Google LLC.

Even though open networks (no password) and WEP WiFi encryption are supported, it is recommended to use a more secure network encryption such as WPA2 or later.Trane XR724 Smart Control Thermostat fig-3Trane XR724 Smart Control Thermostat fig-4Trane XR724 Smart Control Thermostat fig-5

XR724 TRANE HOME WiFi ReconfigurationTrane XR724 Smart Control Thermostat fig-6Trane XR724 Smart Control Thermostat fig-7Trane XR724 Smart Control Thermostat fig-8Trane XR724 Smart Control Thermostat fig-9

XR724 INSTALLER’S GUIDE

INSTALLATION AND WIRING
MERCURY NOTICE

PHYSICAL LOCATION
Temperature Sensing Considerations
The XR724 Control is designed for installation in climate-controlled living spaces. It is recommended to place the unit in central locations with good circulation. Avoid exterior walls and areas near windows, doors, vents or concealed pipes or chimneys. Trane XR724 Smart Control Thermostat fig-11

  1. CAUTION: ELECTRICAL HAZARD 
    CAUTION: Before proceeding with installation, verify system power has been removed. Separate the face of the new Comfort Control from the wall plate.
    NOTE: It is not recommended that this WiFi Comfort Control be mounted onto metal structures. Metal may adversely affect the radio frequency (RF) communication between the Comfort Control and the WiFi network.
  2. Mark two mounting holes using a new wall plate.
    • Pull wires through hole in the center of wall plate.
    • Locate the new wall plate over the existing opening.
    • Mark two holes with a pencil.
    • Use a level to verify that the two hole locations are level.
    • Correct hole locations as needed. Trane XR724 Smart Control Thermostat fig-12
  3. Install new wall plate.
    • Pull wires through hole in the center of wall plate.
    • Locate the naew wall plate over the existing opening.
    • Attach wall plate to the wall using two screws provided. Do not over-tighten. Trane XR724 Smart Control Thermostat fig-13
  4. Attach all wires securely to the new Comfort Control. 
    (See the Field Wiring Diagrams on the following pages.)
    Note: A wire must be connected to “C” to power the Comfort Control.
    • Use the information from the Field Wiring Diagrams to match the wires to the correct terminals.
    • Use 1/8” blade screwdriver to secure wires in terminals. Trane XR724 Smart Control Thermostat fig-14
      CAUTION: EQUIPMENT DAMAGE HAZARD
      Improper wiring can lead to equipment damage. Use the field wiring diagrams to ensure the Comfort Control is wired properly. After wires are secure, bare wires MUST NOT touch each other. See the Field
      Connection Wiring Diagrams on the following pages for specific system applications.
  5. Attach the Comfort Control face to the wall plate.
    • Carefully align the face plate to the wall plate while aligning pins into wire terminals.
    • Once Comfort Control face is properly aligned, apply pressure at top and bottom of
      Comfort Control face until it is secure. Trane XR724 Smart Control Thermostat fig-15
  6. Turn power to the heating and cooling system back on.
    The Comfort Control display should turn on and begin displaying information. Proceed to Installer’s Setup to configure system settings.

Field Wiring Diagrams

Heat/Cool Wiring Diagrams
Heat/Cool Diagram 1: 1 or 2 Stage Cooling w/TAM7 Model Variable Speed Air Handler or TAM9 24V mode Trane XR724 Smart Control Thermostat fig-16

Notes:

  1. Cut/remove the factory-installed “BK” jumper at the indoor unit
  2. “Y2” & “R” connections at outdoors are only required for two-stage units
  3. Jumper “W2” to “W3” if three stages of indoor heat are available
  4. “YI” and “YO” connections must be made as shown for freeze protection and internally mounted condensate overflow circuits to work properly
    If third-party condensate overflow switches are installed, they should be wired between “Y1” of the thermostat and “YI” of the airflow control board

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Diagram 2: 1 Stage Cooling w/GAM5A & TAM4 Model Air Handler

Trane XR724 Smart Control Thermostat fig-17

Notes:

  1. Jumper “W2” to “W3” if three stages of indoor heat are available
  2. “YI” and “YO” connections must be made as shown for freeze protection and internally mounted condensate overflow circuits to work properly
  3. If third-party condensate overflow switches are installed, they should be wired between “Y” of the thermostat and “YI” of the airflow control board

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Wiring Diagrams

Heat/Cool Diagram 3: 1 Stage Cooling w/“GAM5B” Model Air HandlerTrane XR724 Smart Control Thermostat fig-18

Notes:

  1. Jumper “W2” to “W3” if three stages of indoor heat is available
  2. “Y” terminal must be connected at indoor unit for high-stage airflow.

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with an internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Diagram 4: 2 Stage Cooling w/GAM5B Model Air Handler

Trane XR724 Smart Control Thermostat fig-19

Notes: 

  1. Jumper “W2” to “W3” if three stages of indoor heat are available
  2. “Y” must be connected at indoor unit for cooling airflow

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with an internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Wiring Diagrams
Heat/Cool Diagram 5: 1 Stage Cooling w/GAF2-S Model Air Handler Trane XR724 Smart Control Thermostat fig-20

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Diagram 6: 1 Stage cooling w/GAF2-36M Model Air HandlerTrane XR724 Smart Control Thermostat fig-21

Notes:

  1. “YI” and “YO” connections must be made as shown for freeze protection and internally mounted condensate overflow circuits to work properly
  2. If third party condensate overflow switches are installed, they should be wired between “Y1” of the thermostat and “YI” of the airflow control board

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Heat/Cool Wiring Diagrams

Heat/Cool Diagram 7: 1 Stage Cooling w/GAT2 & GAM2 Model Air HandlersTrane XR724 Smart Control Thermostat fig-22

Notes:

  1. Jumper “W2” to “W3” if three stages of indoor heat are available

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Diagram 8: 1 Stage Cooling w/TEM3 Model Air HandlerTrane XR724 Smart Control Thermostat fig-23

Notes:

  1. Jumper “W2” to “W3” if three stages of indoor heat are available

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Diagram 9: 1 or 2 Stage Cooling w/TEM8, TEM6 Variable Speed Air HandlerTrane XR724 Smart Control Thermostat fig-24

Notes:

  1. Cut/remove the factory-installed “BK” jumper at the indoor unit
  2. “Y2” & “R” connections at outdoors are only required for two-stage units
  3. Jumper “W2” to “W3” if three stages of indoor heat are available
  4. For non-Trane/American Standard Indoor units “BK” is not connected and “Y1”/”Y2” must be connected at the indoor unit.

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Diagram 10: 1 Stage Cooling w/non-Variable Speed Air Handler (Excludes Hyperion/Forefront/TEM3 Air Handlers)Trane XR724 Smart Control Thermostat fig-25

Notes:

  1. Jumper “W2” to “W3” if three stages of indoor heat are available

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high-voltage wiring to avoid interference.

Heat/Cool Diagram 11: 1 Stage Cooling w/non-Variable Speed Gas Furnace Trane XR724 Smart Control Thermostat fig-26

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Heat/Cool Diagram 12: 1 or 2 Stage Cooling w/Variable Speed Gas FurnaceTrane XR724 Smart Control Thermostat fig-27

Notes:

  1. Cut/remove the factory-installed “BK” jumper at the indoor unit
  2. “Y2” & “R” connections at outdoor are only required for two-stage units
  3. For non-Trane/American Standard Indoor units “BK” is not connected and “Y1”/”Y2” must be connected at indoor unit.

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Heat/Cool Diagram 13: 1 Stage Cooling w/non-Variable Speed Oil Furnace Trane XR724 Smart Control Thermostat fig-28

Notes:

  1. BT (Bonnet Thermostat) model THT1248 is required for dual fuel, oil furnace applications.
  2. Field-supplied relay (R1) required for oil burner primary

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
    Average with internal sensor
    Outdoor Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Heat/Cool Diagram 14: 1 or 2 Stage Cooling w/Variable Speed Oil FurnaceTrane XR724 Smart Control Thermostat fig-29

Notes:

  1. Cut/remove the factory-installed “BK” jumper at the indoor unit
  2. “Y2” & “R” connections at outdoor unit are only required for 2 stage systems
  3. For non-Trane/American Standard Indoor units “BK” is not connected and “Y1”/”Y2” must be connected at indoor unit.
  4. BT (Bonnet Thermostat) model THT1248)
    required for dual fuel, oil furnace applications
  5. Field supplied relay (R1) required for oil burner primary

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Heat/Cool Diagram 15: Package Single or Multi-Stage Gas/Electric with Variable Speed BlowerTrane XR724 Smart Control Thermostat fig-48

Notes:

  1. Cut/remove the factory-installed “BK” jumper on the ECM fan control board
  2. For non-Trane/American Standard Indoor units “BK” is not connected

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Heat/Cool Diagram 16: Package Single Stage Gas/Electric with non-Variable Speed BlowerTrane XR724 Smart Control Thermostat fig-49

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Heat Pump Wiring Diagrams

Heat Pump Diagram 1: 1 or 2 Stage Heat Pump w/TAM7 Model Variable Speed Air HandlerTrane XR724 Smart Control Thermostat fig-50

Notes:

  1. Outdoor Sensor required for dual fuel restricted mode.

Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu Remote Sensor (connect to the RS terminals)

  • None
  • Replaces internal sensor
  • Average with internal sensor
    Outdoor Temp Sensor (connect to the ODT terminals)
  • None
  • Outdoor
    Caution: Do not run sensor wires in the same bundle with HVAC wires. Keep away from high voltage wiring to avoid interference.

Optional Remote Temperature Sensor Installation
Wire specification for remote sensors: 2 conductors, 18 gauge wire. Make sure that the sensor wires are installed in a separate cable from the wiring to the HVAC system. Best results for distances of 100 feet or less. Accuracy may be affected for distances up to a maximum of 200 feet. Shielded cable is recommended for distances over 100 feet and less than 200 feet.
CAUTION: Keep this wiring at least one foot away from large inductive loads such as electronic air cleaners, motors, line starters, lighting ballasts, and large distribution panels. Failure to follow these wiring practices may introduce electrical interference (noise) which can cause erratic system operation. Shielded cable is required if the above wiring guidelines cannot be met.
Be sure to ground only one end of the shield to the Comfort Control common terminal. Tape back the other end of the shield.

Remote Sensor Part Numbers
Remote Indoor Sensor: Use ZZSENSAL0400AA for indoor applications.
Remote Outdoor Sensor: Use BAYSEN01ATEMPA for outdoor applications.

  • IMPORTANT: Make sure that the sensor wires are installed in a separate cable from the Comfort Control cable.
  • IMPORTANT: Follow directions below for averaging. These instructions replace the averaging information found in the Installer’s Guide for the ZZSENSAL0400AA.

Remote Temperature Sensor Connections and Operation:

  • A) Indoor sensor connected to RS.
    The Remote Sensor (RS) function can be configured in the Service/Installer Settings/Sensor Settings menu. Options are:
    • None
    • Replaces onboard temp sensor of the Comfort Control
    • Averages with onboard temp sensor
      Replace – RS Sensor replaces the internal temperature sensor of the Comfort Control. This allows the Comfort Control to be installed in a location different than the area where the temperature will be measured. Use ZZSENSAL0400AA.
      Average – RS Sensor averages its temperatures with the internal sensor. Use ZZSENSAL0400AA.Trane XR724 Smart Control Thermostat fig-51
  • B) Outdoor sensor connected to ODT. Reports outdoor temperature to the Comfort Control.
    The Outdoor Sensor (ODT) function can be configured in the Service/Installer Settings/Sensor Settings menu. Options are:
    • None
    • Outside
      Outside – ODT (outdoor temperature sensor). If ODT sensor is selected and connected, the outdoor temp is displayed on the main screen. ODT model is BAYSEN01ATEMPA.

Troubleshooting

Troubleshooting
Symptom Possible Cause Action
Display will not come on Loss of 24VAC between R & C at the Control 1) Check wiring between R & C

2) Check transformer for 24VAC output

3) Check for broken or shorted thermostat wire

Indoor Temperature display is incorrect 1) Indoor temperature display needs calibrating (always allow 1 hour before calibrating after any power cycle)

2) Heat from the touchscreen is being trapped

within the body of the control

1) Calibrate indoor temperature sensor

2) Relocate the control away from any competing air sources or redirect the air sources away from the control

Indoor humidity display is incorrect Indoor humidity sensor needs calibrating Calibrate humidity sensor
Room temperature overshoots the desired setpoint in cooling mode 1) The delta “Off” in cooling mode is set to a negative number

2) Cooling overshoot is enabled and the indoor RH is higher than the target cooling RH

3) Minimum compressor on time has not been met

1) Intended operation; if objectionable, change the delta “Off” to 0 degrees

2) Intended operation: if objectionable, disable cooling over- shoot or raise cooling target RH

3) Intended operation; if objectionable, change Control

Response settings in the Installers Settings, Comfort Settings Menu

Room temperature overshoots the desired setpoint in heating mode Minimum compressor/indoor heat on time has not been met Intended operation; if objectionable, change control response settings in the Installers Settings, Comfort Settings Menu
Cooling will not come on 1) System mode is not set to Cool/Auto or setpoint is set too high

2) Delta “On” for cooling is set too high

3) Minimum off time delay is being enforced

4) Cooling system may need service

1) Select the correct system mode and/or lower the setpoint

2) Change the delta “On” setting for cooling mode

3) Intended operation; if objectionable, change Control Response settings in the Installers Settings, Comfort Settings Menu

4) Check/repair system

Heating will not come on 1) System mode is not set to Heat/Auto or setpoint is set too low

2) Delta “On” for heating is set too high

3) Minimum off time delay is being enforced

4) Heating system may need service

1) Select the correct system mode and/or raise the setpoint

2) Change the delta “On” setting for heating mode

3) Intended operation; if objectionable, change Control Response settings in the Installers Settings, Comfort Settings Menu

4) Check/repair system

Heating or Cooling is being displayed, but no air coming from registers/ vents 1) Fan delay time has not expired

2) System is not operating properly

1) Wait one minute for blower delay to end, then recheck register/grills

2) Check/repair system

Fan runs all the time 1) Fan mode is set to “On” or “Circ”

2) System is not operating properly

1)  Intended operation; if objectionable, change fan mode to “Auto”

2)  Check/repair system

Fan is set to “On” but not running 1) Smart continuous fan (SCF) is enabled and the indoor humidity is higher than the cooling target RH (SCF will be displayed on fan mode button)

2) System is not operating properly

1) Intended operation; if objectionable, disable SCF or raise cooling target humidity

2) Check/repair system

FCC NOTICE

INFORMATION TO USER
TCONT724A542DAB
Contains Transmitter Module FCC ID: TLZ-CU300
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and receiver
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
  • Consult the dealer or an experienced radio/TV technician for help

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC Notice
Contains Transmitter Module IC ID: 6100A-CU300
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Trane – by Trane Technologies (NYSE: TT), a global climate innovator – creates comfortable, energy efficient indoor environments for commercial and residential applications. For more information, please visit trane.com or tranetechnologies.com.
Trane has a policy of continuous data improvement and it reserves the right to change design and specifications without notice. We are committed to using environmentally conscious print practices.
Representative-only illustrations included in this document.
Doc Number: 18-HD82D1-1E-EN 16 September 2021
Supersedes: 18-HD82D1-1D-EN 06 August 2020

REFERENCE:

Download Manual:

Trane XR724 Smart Control Thermostat User Guide

TRANE-LOGO

Trane XR724 Smart Control Thermostat User Guiden

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