Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-featured

Saswell T19XWHB-7 SL Wired Programmable Boiler Thermostat User Manual

Saswell-logo

Saswell T19XWHB-7 SL Wired Programmable Boiler Thermostat 

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-PRODUCT

Important notes before first use, installation, and maintenance

  • Before use, carefully read the manual not only for the thermostat but also for the Heating device (heat pump, pumps, boilers, etc.)
  • Turn off the power supply before installing the thermostat!
  • We recommend that the installation is done by a qualified electrician
  • the electrical circuit must be secured with a fuse that does not exceed the current load of wiring
  • Please note all safety instructions before installing
  • Do not expose the product to direct sunlight, extreme cold, humidity and sudden temperature changes. This would reduce the accuracy of the temperature measurement
  • Do not place the product in places that are prone to vibrations and shocks – this can cause damage
  • Do not expose the product to excessive pressure, shock, dust, high temperatures or moisture, as these can cause damage to one of the product of the function, shorter energy endurance, damage to batteries, and deformation of plastic parts.
  • Do not expose the product to rain or moisture, dripping or spraying water.
  • Do not place any sources of fire on the product, for example, spark plugs etc.
  • Do not place the product in places where there is insufficient air circulation.
  • Do not insert any objects into the ventilation openings.
  • Do not interfere with the internal electrical wiring of the product. It may be damaged and therefore terminate the warranty. The product must only be repaired by a trained specialist.
  • Use a moderately moistened cloth for cleaning. Do not use solutions or cleaning products – may damage plastic parts and electrical wiring
  • Do not immerse the product in water or other liquids.
  • Do not repair it yourself if the product is damaged or defective. Put it in the repair shop where you bought it
  • The product should not be used by a person (including children) by a physical, sensory or mental disability or lack of experience and knowledge impeded by the safe use of the device if they are not controlled, or if they were not informed by the person responsible for their safety about the use of the device
  • Children’s control is necessary to ensure that they do not play with the device.

A declaration of conformity has been issued for the product. The device can be freely used in the EU. This and other documentation (RoHS, CE, …) are freely available on the website www.sen-controls.eu and or subsites e.g. en.sen-controls.eu under tab “Pravno”, “Dokumenti “Legal, Documents” or similar at each published product.. The manufacturer of this product is SASWELL CONTROLS (HONGKONG) LTD. Importer, distributor and service for Saswell is Sen Controls d.o.o., Belokranjska cesta 29, 8340 Črnomelj, Slovenia
Before use read the user manual! All of the installations should be done by a qualified technician. The warranty and warranty statement is located on the last page of this manual.

Environmental protection
Do not place electronic devices and batteries after the end of their life in mixed municipal waste – use collection points of separate waste. By properly removing the product, you will prevent negative effects on human health and the environment. Recycling of materials contributes to the protection of natural resources. More information on the recycling of this product is offered to you by administrative units, household waste treatment organizations or the point of sale where you purchased the product.
Batteries
The thermostat unit is powered by 4 alkaline batteries LR03 1.5V. The battery life is on average 1 year. The lifespan of the batteries varies from the frequency of use and battery quality. Always use Alkaline batteries and not rechargeable ones! When inserting the batteries in the thermostat, check that you use the correct polarity. After you change the batteries, put the old ones in a trash bin that’s meant for old and used batteries – recycling!
Thermostat mode description and internet, work mode
To use this thermostat, you don’t need an internet connection and it can work as a wireless RF thermostat. You can set the heating schedule via the app when you’re in proximity of the thermostat via WIFI direct connection. This mode is an option and mostly used as test and debugging solution.
WIFI devices (routers)
Receiver and the whole thermostat kit is compatible with mostly all of wireless routers. In case you occur problems connecting the device to your wireless router, try connecting it to some other model. Also, contact us and let us know if you have any problems on [email protected]. Before connecting the thermostat to your network, make sure it’s password has no special signs inside!
The device DOES NOT support 5GHz wireless networks!
When connecting and using the app, have your location (GPS) function activated on your mobile device.

IntroductionSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.1

Wireless internet thermostat T19WHB-7-RF-APP (SL) allows you to set the comfort for your home from anywhere in the world via Saswell app from your mobile phone device (iOS and Android).

SpecificationsSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.3

  • Power supply: 4x Batteries LR03 1.5V AAA* (included) or microUSB (5v 1000mA)
  • Output volt free 8A IP protection IP21
  • Temperature set range 5℃~35℃
  • Temperature set step 0.5℃
  • Temperature display range 5℃ ~ 50℃
  • Display temperature accuracy 0.1℃
  • Ambient temperature 0℃~50℃
  • Warehouse and transport temperature -20℃~ 65℃
  • Frequency 868MHz(two way FSK)
  • RF range up to 100m open range
  • Power supply 100-240V AC 50/60HZ
  • Output Voltfree NO, NC, COM 10A
  • IP protection IP21
  • Warehouse and transport temperature -10℃~ 60℃
  • Ambient temperature 0℃~ 50℃
  • RF Frequency 868MHZ( two way FSK)
  • RF range up to 100m open range0
  • Communication protocol TCP/IP, MQTT
  • Wi-Fi frequency 2.412GHz- 2.484GHz

Properties

  • Perfect comfort of your home straight out of your mobile phone with iOS or Android system
  • Wireless connectivity of thermostat and the receiver with range up to 100m in open air
  • Connectivity over radio frequency (RF) 868MHz with FSK technology
  • Modern and beautiful design with touchscreen buttons
  • large and transparent LCD screen with simultaneous display of day of week, currently used and set program, set temperature or current time and room temperature
  • Preserving schedule and program settings despite losing power
  • Holiday, temporary hold and constant temperature hold modes for power saving or greater comfort
  • Program scheduling for each day (7 days) or separate working days (5 days) and weekends (2 days), with four or six different time and temperature settings
  • Temperature calibration
  • Battery replacement warning
  • Anti-freeze protection
  • Option of wall installation or under wall on an electrical socket of dimensions 60mm or 83 mm
  • Thermostat lock option with a custom code
  • Automatic Open window function
  • Front forced output function that is possible on the receiver

Thermostat description

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.4

 

Button description

  • Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.5Menu button: Confirmation button, menu button, thermostat settings, heating program schedule, … temporary, permanent temperature set, … main button for most functions
  • Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.6Set temperature button, display of current set temperature or current time
  • Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.7On / Off button, connecting mode entry button, confirmation button
  • Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.8Increase value
  • Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.9 Lower value
  • Screen wake up, Thermostat lock button, unlock, ..
  • Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.10If the thermostat goes to standby, the buttons go to “sleep mode” because of the energy saving. To wake the buttons, hold for 0.5s” ” button. The buttons will start working again.

Receiver Description

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.11

Quick install and test

LED indicator description

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.12

Check your WIFI network strength

Using your mobile phone, got to the receiver installation spot and see what is your WIFI networks strength.

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.13

To ensure quality WIFI connection between your WIFI router and the receiver, we recommend that the distance is as short and with as little walls in between as possible. If you cannot assure a good connection, move your router or buy a WIFI range extender that will help you get a better and stale connection.
Saswell thermostats
www.saswell.com | www.sen-controls.eu

Installation

  1. Option A Receiver as gateway and relay
    The receiver is in your wifi routers range
    Receiver 2011DE-WIFI is installed near your heading device and in range of your home WIFI network, the thermostat T19XWHB-DF-APP(SL) is in RF range.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.14
  2. Option B
    The receiver is only a gateway
    The receiver is not in your home WIFI network range
    Thermostat T19XWHB-DF-APP (SL) connects with your heating device. The receiver must be within your home WIFI range. In this way the thermostat is connected by wire with your heating device and works as a relay. The heating device must be inside of your room as otherwise, the temperature is not read correctly!Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.15

Thermostat wall installation

  1. Open the battery cover 1 and place it on the spot where the thermostat will be installedSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.16
  2. Install screws and place the battery cover on the desired placeSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.17
  3. Install the thermostat on the screwed battery coverSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.18
  4. Installation is finishedSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.19

Option B Connection
Connecting the T19 with your heating device
Contacts are located on the battery cover.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.20

Installing the thermostat on a desktop stand

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.21

Receiver installation

  1. Open the front side of the receiver
    Open it with a straight screwdriver Front side of the receiver (Image 1) Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.22
  2. Wiring: Unscrew the screws on the contacts.
    Install all of the signal cables and rescrew the contacts back Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.23

Wiring scheme

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.24

Test

Power test: if there is red indicator on, the connection was successful. If not, try pressing the button on the receiver. If it’s still not on, check your electrical wiring!

Connection test: If after successful power test is also blinking green light, the device is ready to connect to the network via APP. If not, hold the button for a longer time so that the green indicator starts blinking and the device is in AP mode

Screen display description

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.25

  1. Current day of week / Day selection, programming or settings
  2. Heating program
  3. Heating program status (OFF), …)
  4. (16) 6. Heating program
  5. 7. Status of WIFI internet connection and receiver connection status
  6. (17) 8. AP mode or RF
  7. (18) 9. When heating schedule is turned on,
  8. (19) this symbol is shown. In case that you’ve set a temporary temperature, symbol 10 also shows. This symbol shows also when you’re setting the time, date.
  9. 10. In case the heating schedule is turned on and you’re setting temporary temperature, this symbol also shows near symbol 9. If you’re using permanent temperature, only this symbol is shown.
  10. 11. *
  11. 12. *
  12. 13. Heating output is on.
  13. 14. Anti-freeze function is turned on. If turned on, this function works when the thermostat is turned off
  14. 15. Thermostat is locked and any changes are prevented until the thermostat is unlocked again by using the user set unlock code.
  15. 16. Shows current time, set heating temperature or during settings the value you’re setting shows (temperature, hour, minutes, setting, …)
  16. 17. Thermostat is in settings mode or displays current time of day (shows clock symbol)
  17. 18. Low battery warning
  18. 19. Temperature measurement symbol

Automatic OPEN WINDOW function

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.26

The thermostat has automatically turned on the function of detecting if there’s an open window nearby. The function turns on, when the room temperature suddenly falls for 4.5°C or more and then the thermostat turns off the heating to prevent unnecessary energy loss. The function turns off when the room temperature increases for at least 1.5°C or after 48 minutes when the function activates or if the user presses any of the thermostat’s buttons. The thermostat then returns to its previous working mode. When the function is turned on, a symbol appears on the screen (see on the right).

Thermostat lock with keycode

The thermostat has an option for a key lock function. This means that when the thermostat is locked, pressing any button makes no change to the thermostat function or heating schedule until unlocked. The thermostat, when locked, works normally and regarding present instructions (e.g. Set temperature, heating schedule, …). The default code to unlock the thermostat is 000. You can change this code to your preferences in the advanced thermostat settings. The thermostat can be locked by holding the side button for about 3 seconds. The display shows a blinking lock symbol
You can unlock the thermostat by holding any button on the thermostat for at least half a second. The thermostats display shows 000 and on the right side of the display shows P51 which means you’re entering the first key of the password (Password 1). Select the first number by pressing the up and down buttons. When you’ve entered the correct number, press menu button to proceed on setting the P52, second password number. After you’ve set second number, proceed to setting the last P53 number and when you’ve set the last number, confirm the unlock by short pressing the ON/OFF button. You’ve successfully unlocked your thermostat

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.27

Advanced thermostat settings

To access advanced thermostat settings, turn off the device by holding the ON/OFF button for 3 seconds so that the display shows 0FF. Now, hold the MENU button for 3 seconds. Now you’ve entered the advanced thermostat settings and should see a big value on the centre of the screen and the bottom wheel symbol on the right side of the screen with setting name on top of it. You change the values by pressing UP or DOWN buttons. Settings are automatically saved if nothing is pressed for a few seconds or by pressing the ON/OFF button.

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.28 Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.29 Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.30

Default heating schedule programs

Default heating schedule for 6 daily programs. Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.31

You can change the number of daily heating programs in the advanced thermostat settings.

Setting the heating program schedule

When the thermostat is turned on and in the advanced thermostat settings you’ve selected your desired program mode (4 or 6 daily programs), hold theSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.5button for around 5 seconds – now you’ve entered the heating schedule editing mode.
On top of the display you’ll see blinking days or days. If you wish to select the days or day for which you’ll want to set the heating schedule, move through the set with the help of the Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.8and Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.9buttons. So, for what day is blinking on top and afterward selected – for that day you’ll be setting the heating schedule. When you’ve selected the desired day or days, proceed to the next setting by short-pressingSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.5 the button.
On the left of the screen, you have always shown for what heating program you’re currently editing the program (sun, house, …).

Now you have blinking time on the right side of the screen. With the help of the Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.8and Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.9 buttons, you change when this program will start – set the start time. After you’ve set the time, press button to proceed to the next setting.
Now you’re setting the desired set temperature at the set time. With the help of theSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.8and Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.9buttons you change the set temperature. When you’ve set the desired set temperature, again, short press onSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.5 the button and now you’ve finished editing the first heating schedule program of the desired day or days.
You can see on the left side that the symbol of the sun changed to the next symbol, e.g. program. Proceed this way to set your heating schedule for all the days.
Changes that you’ve made are automatically saved or you can save it manually by short pressing on the buttonSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.7 and now you’ve successfully saved your heating program schedule.

Pairing / Connecting the thermostat to the receiver

Setting the receiver in to connecting / pairing mode.
Turn off the receiver – short press the button on the receiver. The receiver is turned of when the red indicator is not lit! Now hold the button for around 3 seconds so that the yellow indicator is lit (see image below). Release the button.
The receiver is now in pairing mode and ready to connect with the thermostat.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.32

By default, the devices are already paired. If it happens that the connection is lost or some other problem occur, follow the steps above.

Setting the thermostat in to connecting / pairing mode.
If or when the receiver is put in pairing mode, turn off the thermostat by holding the button so that screen displays “OFF”. Now hold button for around 3 seconds, so that screen display “Rf2”. Now short press the button and the thermostat is in pairing mode, waiting for commands from the receiver. The screen displays „- – -“. When the connection is successful, the screen displays “1”. Now both of the devices go to standby. Turn them back on so you can start using them or perform a test by increasing/lowering the temperature.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.33

Heating Description and warnings, errors

  • Antifreezing option: Option is automatically turned on and it makes sure that when the thermostat is turned off and the room temperature falls below 5°C, the thermostat turns on heating and keeps it turned on until 8°C room temperature is achieved.
  • When is the heat turned on and turned off:
    Thermostat turns off the heating if there’s a damaged temperature sensor or in short circuit. Also, when there’s SET HEAT TEMP – ROOM TEMP ≥ TEMPERATURE DIFF, set as “db” in advanced thermostat settings, the thermostat will stop with heating;
  • Batteries and low battery warning:
    When replacing the batteries, always use new alkaline batteries and not rechargeable ones. When the low battery symbol appears, these will work on average for about 30 days. The battery life is dependent on your use of the thermostat and the battery quality itself. Inca se you won’t be using the thermostat for a longer time, remove the batteries to prevent unwanted damage in case of battery leakage and to increase the battery life.
  • Temperature shown on the thermostat is not correct:
    Make sure your temperature sensor correction is set to “0” in advanced thermostat settings under value CL. If it’s already to zero then you need to adjust the sensor by setting the CL value + or -, depending on the temperature it should be shown. E.g. the room temperature is 22°C, thermostat shows 24°C, adjust CL to value -2.
  • Receiver is not working; the connection between devices is not working; internet symbol is blinking:
    Check the range between the devices. Move the thermostat, receiver closer to each other; (or your wifi router). Turn the devices on/off (remove power supply!). Check connection between the APP and receiver. Redo the app connecting process.

Connecting the APP

App installatioSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.34

Creating an account

If you don’t have an Saswell account, create it following these instructions. If you already have an account, put in your information and press Sign In.

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.35

Logging in

After you’ve created an Saswell account, log in using your information.
In case you’ve provided your email address, you have to confirm it by clicking on confirmation link that you get from Scinan. If you don’t see the email, check spam folder.

Now, login using your email as username or if you did not enter your email, this field will be automatically filled by some numbERS
Write them down as this is your username.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.36

Adding your Saswell thermostat to the app

Before you start adding your thermostat to the app, make sure that the receiver is in AP mode (green LED is blinking). If it blinks or is lit blue, it’s in WIFI mode, so put in AP mode by holding the button on the receiver, while it’s turned on (red LED is turned on), for around 3 seconds. Green LED should start blinking, which means the device is now in AP mode and if you search for WIFI networks with your phone, you should see the thermostats SSID name available to connect (e.g. Thermostat- XXXXXXX, where X is the thermostats name). See next pages for more.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.37

  1. Take your smartphone
  2. Turn on GPS location
  3. Allow all permissions if asked
  4. CONNECT to your local WIFI network, which has access to the internet. The WIFI network must be secured with a password, made out of simple characters!
  5. Open the Thermostat app and login with your information
  6. Click on „+“ in the top right corner
  7. Now click „FIND DEVICE“.
  8. Now go to WIFI and select and connect on your THERMOSTATS WIFI network, e.g. „Thermostat-0590AD“. The phone may say there is no internet available, but you connect anyway as it’s not needed now as it’s only for communication between the app and the receiver.
  9. Now return to the app and on the top you should see the app filled in your home WIFI network name and
  10. now only enter your home WIFI network password (Please enter your Router password) and
  11. Press CONFIG.
    The pairing process then starts, which lasts in most cases around 10-60 seconds, and on the receiver LED indicator should turn from blinking green to blue and when the connection is established, it should stay lit in blue color.

iOS example

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.38

Now that you’ve selected the thermostats wifi, the app automatically fills the data from your home network (that you were connected before). Now you only have to enter your home WIFI password and press “Start configuration”.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.39

Setting the temperature

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.40Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.41

Setting the time and date

You can easily set the time and date through the app. Keep your finger on the thermostat name and a drop-down menu appears.Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.42

Setting the heating schedule programsSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.43

Setting the heating schedule programs for more days at a timeSaswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.44

“Direct mode” for debugging or use without the internet

Saswell-T19XWHB-7 SL-Wired-Programmable-Boiler-Thermostat-FIG.45

Open the app and in the top left corner press “Direct”. The app opens your phone’s WIFI network search or if it doesn’t, go to settings and WIFI to see all available WIFI networks. Now you should see your thermostats name (e.g.
Thermostat-0BC21A). Select it and connect on it. Return to the app and now you should have access to the thermostat.

What is “Direct mode”?
If the thermostat is in AP mode (green LED is blinking on the receiver) and not connected to any WIFI network, and you can see the thermostats name when searching for WIFI networks on your phone, you can directly connect to the thermostat. The purpose of this mode is to test the functions, debug or just use the thermostat when you’re in proximity of the receiver’s access points name – wifi network or if the internet is not yet available in your house, so you use the thermostat locally only. We do not recommend the use of this mode if not necessary.

Warranty card and warranty statement

Warning: The contents of these instructions can be changed without prior warning – due to limited printing options, the symbols presented may vary slightly from the on-screen symbols – the contents of these instructions cannot be reproduced without the consent of the manufacturer.
The device can be freely used in the EU. All statements of conformity (CE, RoHS) are freely available on the website www.sen-controls.eu and its subsites eg. https://en.sen-controls.eu or other. The documents are also available on product subsites under “Documents” or “Legal” or on request by email at [email protected].

  1. We declare that we guarantee the properties and faultless operation within the warranty period.
  2. The warranty period begins with the date of purchase and is valid for 24 months.
  3. Sen Controls d.o.o. guarantees to the buyer that during the warranty period, we will eliminate all defects on the device due to a factory failure in material or workmanship at our own expense.
  4. For the time of repair, the warranty period is extended.
  5. If the device is not repaired within 45 days from the date of the failure report, the affected party may request new one.
  6. The guarantee is terminated if the defect occurred due to: – Unprofessional-unauthorized service, – Opening or modifying the device without the manufacturers, – Failure to comply with the user manual
  7. The guarantee does not exclude the rights of the consumer arising from the seller’s responsibility for defects in goods.
  8. The manufacturer provides repairs, and maintenance of goods, spare parts and couplings against payment for three years after the expiration of the warranty period.
  9. The natural wear of the device is excluded from the warranty. The same applies to damage due to improper use or overload.
  10. The limited warranty applies in the territory of the EU Member States and the Republic of Serbia, Bosnia and Herzegovina

The owner invokes a guarantee claim by declaring the impairment to an authorized workshop, repairer, or point of sale, either in writing or orally. The buyer is responsible if he causes damage to the appliance by late notification. Upon expiration of the warranty period, the right to claim a warranty claim has expired. The validated warranty card with the original invoice must be attached.
Sen Controls d.o.o. undertakes to replace the device with a new one if it fails to function properly in this warranty period.
Please add a detailed explanation of the error of the device, along with a properly completed warranty card. Distributor, import, and service for EU is Sen Controls d.o.o., Belokranjska cesta 29, 8340 Črnomelj, Slovenia, tel.: +386 40 299 299 www.sen-controls.eu | [email protected]

Reference

Download Manual:

Saswell T19XWHB-7 SL Wired programmable boiler thermostat User Manual

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Saswell T19XWHB-7 SL Wired Programmable Boiler Thermostat User Manual

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