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NUHEAT NVENT SIGNATURE Programmable THERMOSTAT Operating Manual

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NUHEAT NVENT SIGNATURE Programmable THERMOSTAT

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Thank you for choosing nVent NUHEAT Signature!
You have chosen the most advanced thermostat to control your nVent NUHEAT Electric Floor Heating System. This manual will cover each of the features of the Signature thermostat.

SYSTEM TESTS

The Signature thermostat features a series of diagnostic tests to confirm the thermostat is installed and functioning properly. The System Tests option is available the first time the thermostat is connected to power or after a factory reset is initiated.

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-1

SETUP WIZARD
The Signature thermostat features a Setup Wizard to guide you through the basic setup process. The Setup Wizard is available the first time the thermostat is connected to power or after a factory reset is initiated. Refer to section 6 on page 17.

GFCI
The Signature thermostat has a built-in GFCI (Ground Fault Circuit Interrupter). The GFCI protects against risks of electrocution caused by the current leakage. If the current leakage exceeds 5 mA, the GFCI will automatically be triggered, thus cutting power to the floor heating system. To indicate the fault, a message will appear on the screen informing you of the fault. To reset the GFCI, press the button on the right side of the thermostat. If the problem persists, contact nVent NUHEAT at 1.800.778.WARM(9276).

SECTION 1: HOME SCREEN

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  1. Change the date and time
  2. Access WiFi settings
  3. Access the weather forecast (WiFi connection required)
  4. Current temperature
  5. Target temperature or setpoint
  6. Operating mode – Auto* means the thermostat is following the program/schedule. Manual means the thermostat is NOT following the program/schedule and is being controlled manually. Refer to section 2.5 on page 10.
  7. Increase the temperature
  8. Decrease the temperature
  9. Heating indicator – when visible, the system is heating
  10. Access Energy Use data
  11. Access the Settings menu

When the thermostat is in Auto mode
Resume Programmed Schedule – only appears if the thermostat is in Auto mode and temperature is manually increased/decreased Hold Options – only appears if the thermostat is in Auto mode and temperature is manually increased/decreased. Refer to section 1.1 on page 7.

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SECTION 1. TEMPORARY BYPASS AND HOLD OPTIONS
If the thermostat is following the program/schedule (in Auto mode), you can temporarily bypass the programmed temperature by pressing the NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-4or NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-5button until the desired Set To temperature is displayed. The thermostat will maintain this temperature until the start of the next period. Press Resume Program to cancel the temporary bypass. Press Hold Options to access more options.

Hold Options
The Signature thermostat allows you to set the duration you want to hold the temporary bypass temperature. Change the duration of the hold time by pressing the or arrows. Alternatively, press Permanent Hold  to hold the temporary bypass temperature indefinitely. Press to ignore the change NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-4or NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-5press Save to confirm. On the home screen, press Resume Program  to cancel the temporary bypass.

SECTION 1.2‚ENERGY USE

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-6
The Signature thermostat tracks the amount of time your floor heating system has been heating. Press Day/Week/Year to view the different time ranges. Press Back to return to the home screen.
NOTE: The thermostat cycles the heating on and off to maintain the desired setpoint temperature. Actual heating time is normally a percentage of the scheduled ON time.
Example: The thermostat is programmed to turn on at 5:00 pm and turn off at 8:00 pm. The total ON time is 3 hours but the number of hours the system is actually HEATING may be a percentage of the total ON time.

SECTION 1.3 SETTINGS
The following options are available under the Settings menu:

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  • Setup/Preferences
  • Program/Schedule
  • WiFi Settings
  • Weather Settings
  • Thermostat Info
  • Factory Reset

From the home screen, access the Setup/Preferences menu by pressing Settings>Setup/Preferences. Press the  or arrows at the top to view both pages of Setup/Preferences.

SECTION 2.1‚LANGUAGE
Choose between English Press Cancel to ignore the changeNUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-8 orNUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-9 press Save to confirm.

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-10

SECTION 2.2‚DATE
Set the current month/date/year. Select whether to enable/disable daylight savings time based on your region. Press Cancel to ignore the change or press Save to confirm

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-11

SECTION 2.3 TIME
Set the current time. Select whether you would like the time to sync with the network time once the thermostat is connected to your WiFi network. Press Cancel to ignore the change or press Save to confirm.

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SECTION 2.4 UNIT
Choose between Fahrenheit or Celsius. Press Cancel  to ignore the change or press Save  to confirm.

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SECTION 2.5 OPERATING MODE
The thermostat has two operating modes:

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  1.  Auto – Use Auto (default) mode if you want the thermostat to follow a programmed heating schedule. Refer to section 3 on page 14.
  2. Manual – In Manual mode, the programmed schedule is not followed. Use this mode if you always want to set the temperature manually. The thermostat will maintain the set temperature until it is manually changed or until you switch to another operating mode. Press Cancel to ignore the change or press Save to confirm.

SECTION 2.6 TEMPERATURE CONTROL
The thermostat can be configured to control the floor temperature, air/room temperature, or a combination of floor and air/room temperature.

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TEMPERATURE CONTROL SETTING DESCRIPTION
Floor temp. (default) The thermostat controls the floor temperature.
Air/Room temp. The thermostat controls the air/room temperature. This setting disables the floor sensor and is useful if the floor sensor is damaged or not installed.
Combined (advanced) For advanced users only – This setting allows control of the floor heating system based on air/room temperature but will not turn on the floor heating system if the floor temperature is above the floor limit.
Press Cancel to ignore the change or press Save to confirm.

SECTION 2.7 TEMPERATURE DISPLAY
The thermostat can display either of the following temperatures on the home screen and screensaver:

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-16

  • Floor temp. (default)
  • Air/Room temp.

Press Cancel to ignore the change or press Save to confirm.

SECTION 2.8 FLOOR TYPE
Set according to your flooring type. When Engineered/Laminate is selected, the floor temperature will be limited to 82°F / 28°C.
NOTE: This setting is not available if Temperature Control is set to Air/Room temp. Refer to section 2.6 on page 11. Press Cancel to ignore the change or press Save to confirm.

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-17

SECTION 2.9 EARLY START
Early Start  calculates the optimal time to start heating to ensure your floor reaches the desired temperature at the scheduled time in your program/schedule. It only applies if your thermostat is following a programmed schedule (ie. the thermostat is in Auto mode). Press Cancel to ignore the change or press Save to confirm.

SECTION 2.10 FLOOR LIMIT
Set the maximum temperature you want the floor to reach. The floor heating will not turn on if the floor temperature is above the set floor limit. If the floor limit is set too low, your floor heating system will not turn on. nVent NUHEAT suggests leaving the floor limit at the default factory temperature setting.
NOTE: This setting is not available if Temperature Control is set to Air/Room temp. Refer to section 2.6 on page 11. Press Cancel to ignore the change or press Save to confirm.

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-18

SECTION 2.11 SCREEN BRIGHTNESS
Set the desired screen brightness. Press Cancel to ignore the change or press Save to confirm.

 

SECTION 2.12 SCREENSAVER
The thermostat will display the screensaver after two minutes of inactivity. You can choose what information to display on the screensaver.
NOTE: Weather information is only available if the thermostat is connected to your WiFi network. Press Cancel to ignore the change or press Save to confirm.

SECTION 3: PROGRAM/SCHEDULE

SECTION 3.1 PROGRAM/SCHEDULE
From the home screen, access the Program/Schedule menu by pressing Settings>Program/Schedule. Below is the default schedule of the Signature thermostat:

WEEKDAY
 

PERIOD

 

START TIME

FLOOR TEMPERATURE
TILE WOOD
Wake 6:00 am 88°F (31°C) 82 °F (28°C)
Leave 9:00 am 74°F (23°C) 74 °F (23°C)
Return 5:00 pm 88°F (31°C) 82 °F (28°C)
Sleep 11:00 pm 74°F (23°C) 74 °F (23°C)
 

WEEKEND

 

PERIOD

 

START TIME

FLOOR TEMPERATURE
TILE WOOD
Wake 8:00 am 88 °F (31°C) 82°F (28°C)
Sleep 11:00 pm 74 °F (23°C) 74 °F (23°C)

To adjust the setpoint(s)

  1. Use the or arrows to toggle between weekdays and weekend
  2. Select the period that you want to
  3. Using the or     arrows, adjust the time and temperature of the
  4. Press Cancel to ignore the change or press Save to

To set a new program/schedule, Press New Program at the bottom of the screen:

  1. Select the days that share the same
  2. Press Next.
  3. Select the period that you want to
  4. Using the or     arrows, adjust the time and temperature of the
  5. Press Cancel to ignore the change or press Save to
  6. Press Next.
  7. Repeat steps 1 to 6 until all days have been
  8. Press Done to save the program/schedule

To set a new program/schedule, Press New Program at the bottom of the screen:

  1.  Select the days that share the same schedule.
  2. Press Next.
  3.  Select the period that you want to adjust.
  4. Using the or arrows, adjust the time and temperature of the setpoint.
  5. Press Cancel to ignore the change or press Save to confirm.
  6. Press Next.
  7. Repeat steps 1 to 6 until all days have been programmed.
  8. Press Done to save the program/schedule.

SECTION 4: WIFI SETTINGS

SECTION 4.1 WIFI SETTINGS
From the home screen, access the WiFi Settings menu by pressing Settings>WiFi Settings. To connect your Signature thermostat to your WiFi network:

  1. Select your WiFi network from the list of available networks detected by the Signature thermostat. If the network name does not appear, refer to section 8 on page 19 for WiFi troubleshooting.
  2. Enter the password for your WiFi network. Note upper/lower case letters, special characters, and numbers in your password. Numbers and special characters can be accessed by pressing the NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-21button.
  3. Press Join.
  4. The thermostat will now attempt to connect to your WiFi network. If this fails, check your WiFi router and repeat steps 1 to 3. If problems persist, refer to section 8 on page 19 for WiFi troubleshooting.
  5. Press Next once the screen says Connected.
  6. Enter a name for your thermostat (eg.“master bathroom” ).
  7. Press Next.
  8. Review the privacy policy available at Nuheat.com and press Next.
  9. Enter an email address where an activation email may be sent. Note upper/lower case letters, special characters, and numbers in your email address. Numbers and special characters can be accessed by pressing theNUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-21 button.
  10. An activation email/link will be sent to the email address provided. Press OK.
  11. Press Back  to return to the home screen.

After 1-2 minutes, you will notice the WiFi icon turn on at the top of the home screen. This means your Signature thermostat is now connected to your WiFi network. If you cannot connect to your WiFi network, refer to section 8 on page 19 for WiFi troubleshooting.

SECTION 5: WEATHER SETTINGS

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-22

SECTION 5.1 WEATHER SETTINGS
From the home screen, access the Weather Settings menu by pressing
Settings>Weather Settings.
NOTE: You must complete WiFi setup in order to display weather information on your Signature thermostat. Refer to section 4 on page 15.

To set up weather information to be displayed on your Signature thermostat:

  1. After you have completed the WiFi setup. Refer to section 4 on page 15. Press Change on the Weather Location screen.
  2. Enter the ZIP/Postal Code for your area.
  3. Press Search.
  4. After a few seconds, your city name should appear on the screen.
  5.  Press Next.
  6. Press OK.
  7. Press Back to return to the home screen.

After 1-2 minutes, you will notice the weather information appear on the top right corner of the Home Screen. Press the weather icon to access the weather forecast.

SECTION 6: THERMOSTAT INFORMATION

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SECTION 6.1 THERMOSTAT INFORMATION
From the home screen, access the Thermostat Info items by pressing Settings>Thermostat Info. Press the arrows at the top to view both pages of thermostat information:

  • Thermostat name – Name that was entered during the WiFi Settings setup. Refer to section 4 on page 15.
  • Thermostat ID – Unique serial number assigned to the thermostat during manufacturing.
  • WiFi network – Name of the WiFi network to which the thermostat is connected.
  • Account – Email address that was entered during the WiFi Settings setup. Refer to section 4 on page 15. This is the email where the activation/verification email was sent.
  • Account status – Reports whether the thermostat has been confirmed or not. Your MyNUHEAT.com account must be set up in order for the thermostat to be confirmed to your account.
  • Server status – Status of the MyNUHEAT server.
  • Floor sensor – Status of the floor sensor.
  • Air/Room sensor – Status of the built-in air/room temperature sensor.
  • GFCI – Status of the GFCI. If ? appears, it means the GFCI has not been tested. Refer to GFCI Section on page 5.
  •  GFCI tested – Date that the GFCI was last tested.
  •  Appl. version – Firmware version number (for internal use during manufacturing).
  •  WiFi version – WiFi version number (for internal use during manufacturing).

SECTION 7: FACTORY RESET

 

SECTION 7.1 FACTORY RESET
From the home screen, access the Factory Reset by pressing Settings>Factory Reset. Factory Reset allows you to reset the thermostat back to factory default settings. This can be used to reset the thermostat for a new owner or for troubleshooting purposes.

WARNING – Factory Reset will delete all information stored on the thermostat including energy usage data.

SECTION 8: WIFI TROUBLESHOOTING

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-24

SECTION 8.1 WIFI TROUBLESHOOTING

I CAN’T CONNECT TO MY WIFI NETWORK
CAUSE SOLUTION
Wrong password Try entering your password again. Be careful to enter uppercase and lowercase letters, numbers and symbols as needed. The Signature thermostat can switch between three different keyboards to enter these characters.
Your network name is hidden If you have another device connected to your WiFi network such as your mobile phone, stand next to your Signature thermostat and go into your phone’s WiFi settings to see if the network name is appearing. If you do not see the network, it could mean that your network name is hidden. If your wireless network is hidden, it means you’ve chosen to not have the network name broadcasted to devices. In the WiFi Settings on the Signature thermostat, select Other at the bottom and type in the name of your network (aka SSID). Then enter your password when you are prompted.
Thermostat is too far from

WiFi router

Try connecting another device such as your mobile phone to your WiFi network. Standing next to your Signature thermostat, go into your phone’s WiFi settings. If the WiFi signal cannot be detected or is very weak on your phone, it means other devices may have trouble connecting to the network from that area of the home. This means you may be too far away from your WiFi router or there may be a problem with it. If your WiFi router is too far, you can purchase a WiFi signal repeater which will improve the range of the WiFi signal in your home for all devices.
 

I CAN’T CONNECT TO MY WIFI NETWORK

CAUSE SOLUTION
Insufficient security settings on your WiFi router With so many home devices now connected to the Internet, we want to make sure our Signature thermostats are connected to secured networks so that hackers cannot gain control of devices in the home. There are two main types of encryption or protection available through wireless routers;

WEP and WPA. WEP is the original form of wireless security which offers very minimal security.

Hackers can very easily break into your wireless network if your router is setup with WEP encryption. It was replaced with WPA encryption in 1999 and WPA2 in 2006. WPA is a security protocol that makes it much more difficult to break into the networks. The Signature thermostat currently supports WPA and WPA2 encryption only.

nVent NUHEAT is releasing a version of the Signature that will support WEP in the coming months. If your router was manufactured after 2003, you should be able to change the setting from WEP to WPA (http://www.tech-faq.com/how-to- change-wep-to-wpa.html). Without a WiFi connection, the Signature thermostat can still control your floor heating system. nVent NUHEAT recommends the best course of action is to upgrade your security settings to properly protect your network from hackers. If that is not an

option, please contact nVent NUHEAT at 1.800.778.WARM(9276).

Too many wireless devices connected to your network Some WiFi routers have a limit on the number of wireless devices that can connect to the Internet. To test if this is your issue, shut down one of the

WiFi enabled devices in your home. Once that device is completely shut down, try again to connect to the network with the Signature thermostat. If the Signature thermostat successfully connects, consult the documentation for your access point or contact your Internet Service Provider (ISP) to find out if you can increase the number of simultaneous connections to your WiFi network.

 

I CAN’T CONNECT TO MY WIFI NETWORK

CAUSE SOLUTION
WiFi router requires a restart/reboot The problem might be with your router (even if your other wireless devices are still connected). A simple restart of the router will usually resolve these types of issues. While most routers just need to be unplugged and plugged back into their power source to restart them, you should refer to your router’s documentation for specific instructions.
WiFi router firmware needs to be updated Contact your ISP or the router manufacturer for instructions on how to update the firmware.
Presence of wireless interference Try turning off other wireless devices (Bluetooth, WiFi, wireless phones/cameras) that may cause interference then test the Signature thermostat’s network connection.
The signature thermostat needs a factory reset Restart your Signature thermostat. To restart the Signature thermostat, go to Settings>Factory Reset and select Reset. Once your Signature thermostat has restarted, go to Settings>WiFi Settings to try to connect again.

SECTION 9: CONNECTING TO GOOGLE HOME, AMAZON ALEXA, OR IFTTT
The nVent NUHEAT Signature thermostat now works with popular home
assistants and home automation products and services such as Google Assistant®, Amazon Alexa®, IFTTT® and more

NUHEAT-NVENT-SIGNATURE-Programmable-THERMOSTAT-fig-25

The Signature thermostat is part of this popular free service that enables you to automatically trigger actions for your floor heating system based on other apps, web services, and devices. Automatically turn off the floor heating system every time you lock your front door or get a text message whenever your floor drops below a certain temperature. All this is possible via IFTTT. Look for Nuheat applets in the IFTTT app or website! For setup information, please visit our interactive website resource at www.nuheat.com/connected-home. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. ©2020 Google LLC All rights reserved. Android, Google, and the Google logo are registered trademarks of Google LLC. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. IFTTT and related marks are registered trademarks of IFTTT.

North America
Tel: 1.800.778.9276
Fax: 1.604.529.4404
[email protected]

©2020 nVent. All nVent marks and logos are owned or licensed by nVent Services GmbH or its affiliates. All other trademarks are the property of their respective owners. nVent reserves the right to change specifications without notice. NUHEAT-IM-H59344-SignatureThermostat-EN-2004

Reference

Download Manual:

NUHEAT NVENT SIGNATURE Programmable THERMOSTAT Operating Manual

Other manuals:

NUHEAT NVENT SIGNATURE Programmable THERMOSTAT General Wiring Diagram

NUHEAT NVENT SIGNATURE Programmable THERMOSTAT Product Specifications Guide

NUHEAT NVENT SIGNATURE Programmable THERMOSTAT Quick Start Guide

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NUHEAT NVENT SIGNATURE Programmable THERMOSTAT Operating Manual


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