Johnson Controls T9180 Touch Screen Digital Room Thermostat
IMPORTANT
Follow the Installation Instructions before proceeding. Set the thermostat mode to “OFF” prior to changing settings in setup or restoring factory defaults
North American Emissions Compliance
United States
- Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Warning (Part 15.21)
- Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canada
Industry Canada Statement
The term IC before the certification/ registration number only signifies that the Industry Canada technical specifications were met.
Glossary of Terms
- Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand.
- Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband).
- Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling.
- Differential: The forced temperature difference between the heat setpoint and the cool setpoint in Auto Mode.
- Heat Setpoint: The coolest temperature that the space should drop to before heating is turned on (without regard to deadband).
- Icon: The word or symbol that appears on the thermostat display. Mode: The current operating condition of the thermostat (i.e. Off, Heat, Cool, Auto).
- Non-Programmable Thermostat: A thermostat that does not have the capability of running Time Period Programming.
- Override: Changing the state from occupied to unoccupied, or from unoccupied to occupied settings.
- Programmable Thermostat: A thermostat that has the capability of running Time Period Programming.
- Temperature Swing: Same as Deadband.
- Time Period Programming: A program that allows the thermostat to automatically adjust the heat setpoint and/or the cool setpoint based on the time of the day. Same as Schedule.
Get To Know Your Thermostat
Home Screen
Main Menu Screen
Sub Menu Screen
Dropdown Dashboard
The Dropdown Dashboard displays temperature and other readings. It will also show the high and low readings of the day.
Dropdown Dashboard
(The contents of your Dashboard may vary)
Weather
- Display with forecast for the following 3 days
- (Skyport connection required for weather)
- This page displays sensor information. Select ‘Onboard’
- to view room temperature sensors that are built-into the thermostat. Select ‘Wireless’ to view all wireless sensors that this thermostat has access to.
These 3 screens are for informational purposes only. Settings may not be changed from these screens.
- Thermostat Info
- Equipment Configuration
- Thermostat Outputs
Care and Use of Your Thermostat
Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touch screen. Only use your fingertip to press the screen buttons.
CAUTION
DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS. DO NOT SPRAY ANYTHING DIRECTLY ONTO THE THERMOSTAT.
ATTENTION
NE PAS UTILISER UN NETTOYANT ABRASIF OU UN NETTOYANT QUI CONTIENT DES SOLVANTS. NE PAS VAPORISER DIRECTEMENT SUR LE THERMOSTAT.
Temperature, Modes and Fan
Selecting Your Desired Temperature and Mode
Press 
or
to adjust temperature
- The Heat or Cool Setpoint is the temperature the room has to reach before heating or cooling will turn off.
- Press
the MODE Icon
- HEAT will allow only operation of the heating system.
- COOL will allow only operation of the cooling system.
- AUTO will allow the operation of the heating and cooling systems.
- OFF – heating and cooling systems are turned off.
- AUTO-CHANGEOVER MODE – Pressing the WARMER or COOLER buttons in Auto mode will adjust both the heat and cool setpoints simultaneously. To adjust heat and cool setpoints individually, choose
- HEAT mode to adjust the heat setpoint and COOL mode to adjust the cool setpoint, then return to AUTO mode.
- HEAT OR COOL MODE – Pressing the WARMER or COOLER buttons in Heat or Cool mode will adjust only the heat or cool setpoints.
Using the Fan Button
- Press the FAN Icon
- FAN ON fan runs constantly except in OFF Mode.
- FAN AUTO fan only runs with a heating or cooling demand.
- Note: FAN button is disabled during Program Run Mode.
Override
Using the Override Button
NOTE: Override may only be used when the thermostat is set to Program RUN or Holiday ON modes.
Unoccupied Operation – During programmed, unoccupied periods, pressing the OVERRIDE button will force the thermostat into Occupied 1 settings. When the OVERRIDE button is pressed, a timer screen will appear and allow the user to choose from 30 minutes to up to 4 hours of override time. To turn off the override timer, press the OVERRIDE button and when the timer screen appears, press CANCEL OVERRIDE.
Occupied Operation – During programmed, occupied periods, pressing the OVERRIDE button will force the thermostat into an unoccupied period for the rest of the day. During this forced unoccupied period the OVERRIDE button will operate as described above.
Holiday Operation – During Holiday Mode, pressing the OVERRIDE button will force the thermostat into Occupied 1 settings. When the OVERRIDE button is pressed, a timer screen will appear and allow the user to choose from 30 minutes to up to 4 hours of override time. To turn off the override timer, press the OVERRIDE button and when the timer screen appears, press CANCEL OVERRIDE.
Set Time & Date
NOTE: When the thermostat is connected to a Skyport account, the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments. Your time zone is selected in the Skyport web application.
Setting the Time
Setting the Date
Connect to Wi-Fi (from initial start up)
When power is connected to the thermostat and it has not been configured to connect to a Wi-Fi Access point, the following message appears:
- Select the access point you wish to connect to from the list.
- Enter the password for the Wi-Fi Access Point and press NEXT.
- Select automatic setup and press NEXT.
- When finished, a dialog box will appear confirming the successful connection to the local Wi-Fi Access Point.
- Select OK, then the Wi-Fi status page will appear. Upon closing of the Wi-Fi status page, you will be asked to join the thermostat to a Skyport account.
- Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account.
Connect to Wi-Fi (from menus)
- Wi Fi Setup Press Wi-Fi Setup
- Select the access point from the list that you want to connect to.
- Enter the password for the Wi-Fi Access Point and press NEXT.
- Select automatic setup and press NEXT.
- When finished, a dialog box will appear confirming the successful connection to the local Wi-Fi Access Point.
- Select OK, then the Wi-Fi status page will appear. Upon closing of the Wi-Fi status page, you will be asked to join the thermostat to a Skyport account.
- Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account.
Connect to Wi-Fi (from menus)
- Although there is more than one way to create a Skyport account, the steps below illustrate creation from a browser.
If the thermostat is connected to the local Wi-Fi Access Point, but not yet joined to a Skyport account, you may join the thermostat to an account by doing the following:
- Select MENU from the thermostat’s home screen.
- Scroll down
- Select Skyport
- Select Skyport Account and follow the onscreen instructions.
- Open your browser to: https://JCI.skyportcloud.com
- Select “Create account now”
- Create Account Now
- Follow on screen instructions to create an account and add a thermostat to the Skyport account.
Main Menu Buttons – Schedule
Adjust Mode, Start Time, Stop Time, and Heat and Cool Setpoin ts to desired settings. The Time Period May also be Enabled or Disabled. Un-check the enabled box for Time Periods you don’t want to use. Press DONE when finished
Main Menu Buttons – Fan Settings
The fan may be set to run continuously during Heat, Cool, Auto, and Occupied modes. A Preoccupancy Fan Purge schedule may also be set.Press to turn fan On to run continuously or Auto for fan to run only with heating or cooling.
Press to turn on Preoccupancy Fan Purge. This feature allows the fan to run for a preset amount of time before Occupied 1 begins. 
The Preoccupancy Fan Purge timer may be set from 15 minutes to 3 hours in 15 minute increments 
Main Menu Buttons – Screensaver
Main Menu Buttons – Alerts
Main Menu Buttons – Display
Maintenance allows you to clean and calibrate the touch screen.
Use a soft cloth without solvents or abrasive cleaners 
Under normal circumstances, the touch screen should not need to be calibrated. Touch the center of the targets as they appear on the screen.
Press
when done. When calibration is complete, the thermostat will automatically restart and return to the Home Screen.
Main Menu Buttons – Preferences
Main Menu Buttons – Holidays
The Holiday Schedule allows the Color Touch Screen to follow a fully customizable preset, weekly, monthly, and yearly holiday program. The thermostat will stay in Unoccupied settings while Holiday is active.
- Start by selecting a Holiday.
- You may continue to select more holidays or you can press the Repeat button for recurring holidays.
- Pressing a selected holiday will deselect that holiday.
Using the Repeat Button
- Choose to repeat the holiday every week, month or year. Or, press CANCEL to go back.
- If you choose to repeat the holiday every week, you will be prompted to confirm the day of the week to be repeated.
Using the Info Button
Press the Info button to view how non-holidays, holidays, and exceptions to repeating holidays will appear on the Holiday calendar.
Deselecting Holidays
- You may deselect a holiday simply by pressing on it.
- Press BACK to save your changes and return to the Holiday menu.
- If you choose to deselect a holiday that is part of a Custom Repeating Program, the screen below will appear.
Marking Non–Holidays
- You will now be prompted to mark this day only as a non-holiday or edit All repeating holidays that affect this day.
- Press SAVE to mark only this day as a non-holiday.
- If you choose to edit repeating holidays that affect this day, press NEXT and the next screen will appear.
Editing Repeating Holidays
- If, for example, you choose to repeat the holiday every month, the following screen will appear:
- You may now choose to repeat the holiday:
- On the 25th of every month
- On the 4th Monday of every month On the last Monday of every month
- You may now delete all repeating custom holidays in this group by pressing the ON box to uncheck your selection. Press SAVE to return to Holiday editing screens.
- You may choose from several standard preset holidays to observe. When the preset holidays are set to ON, they will be observed every year on that date.
Overriding Holiday Mode
- You may override Holiday Mode by pressing the OVERRIDE button and choosing the amount of override time desired.
Turning Off Holiday Mode From The Homescreen
- You may turn off Holiday Mode by pressing the MODE button and then pressing the Holiday STOP button.
Main Menu Buttons – Security
Main Menu Buttons – Information
Main Menu Buttons – Settings
Automated Demand Response
ColorDisplay thermostats support the handling of specific signals from the utility provider. The utility generated signals carry pricing information and/or setback actions that alter the comfort settings of the thermostat in order to reduce energy usage on demand. This is known as Automated Demand Response or ADR for short. You must register to participate in a utility sponsored program, if offered by your local utility, to take advantage of this feature.
SKYPORT CLOUD SERVICES
From the web application the user will select Thermostat Settings from the left column. Then the Demand Response button is selected.
- The Demand Response configuration page, shown below, is where the thermostat is configured to respond to the energy provider’s signals. It also sets operational parameters for the thermostat.
- The left column of the ADR configuration page allows or prevents access by the utility. Here communication with the utility and your thermostat may be turned On or Off.
- The right column of the ADR configuration page is where the occupant adjusts the operational parameters for ADR. The utility may send up to 3 types of ADR signals to Skyport. These are: 1) Pricing for the cost of energy, 2) An Offset to the occupants’ comfort setpoints, and 3) a signal to enforce discrete or Static setpoints.
- The Maximum Cooling Setpoint and Minimum Heating Setpoints for ADR events are adjusted here.
- The Static Settings are applied when the utility sends a signal
to allow the occupant to enforce their own discrete temperature settings during an ADR event. - The Offset Settings allow the utility to modify the Cool or Heat setpoints by the value set here during an ADR event.
- A Price Trigger setting allows the occupant to set the maximum cost of energy threshold. When this threshold is exceeded the Price dependent action is enforced. This Price Trigger and Dependent action is enforced independent of an ADR event, as long as the utility sends ‘real-time’ pricing.
- Selecting the Overview tab of the ADR page will cause a summary of ADR events to be displayed.
Automated Demand Response
Utility and Program setup must be done at the Skyport Cloud Services account. From the thermostat Home Screen, press the ‘Menu’ button, then select ‘Settings
From the above screen the ‘Automated Demand Response’ button is pressed. 
By selecting ADR – On, the user can participate in ADR events triggered by their utility, or price dependent events.
The installer or service technician can use this feature to test the functions without any time delays of the thermostat
Dealer Information
A Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu.
Use the keyboard to enter your information.
- Dealer Name
- Contact Name
- Dealer Phone
- Dealer Email
- Dealer Website
Upgrade Firmware
Press to upgrade the thermostat firmware. The SD Card must be in the thermostat SD Card reader and contain the valid firmware. If an error message appears, confirm with the ColorDisplay Desktop APP
that firmware is up to date or simply try reinserting the SD card. If you are connected to Skyport Wi-Fi and you receive an Alert that new firmware is available, simply press the Upgrade Firmware button to upgrade wirelessly.
Note: Occasionally an update that requires a large amount of data is not possible to do wirelessly. In this case an update using an SD card will be required.
Main Menu Buttons – Wi-Fi
Wi-Fi Enabled
This option allows the wifi radio to be turned off or on.
Wi-Fi Status
It is here that you will find helpful information regarding the connectivity status of your thermostat, including the thermostat’s ID.
Wi-Fi Setup
Choose your network from the list and enter the network password. If your network does not appear in the list, hit the refresh button.
Local API Option
Turning on the local API allows 3rd party software to interface with your thermostat, such as a home automation system.
This is the default with the local API OFF.
Basic Auth User
Select Basic Auth User, and enter the appropriate information on the screen below and press DONE to save.
Select Basic Auth Password as the next step.
Basic Auth Password
Select Basic Auth Password and enter the appropriate information on the screen below and press DONE to save.
The last step is to turn the Local API on as shown below.
Main Menu Buttons – Skyport
Skyport Account
Pressing this button will let you know if you are paired with a Skyport account. If not, then you may follow prompt and instructions to create an account and add the thermostat to the account.
Main Menu Buttons – Emergency Heat
The Emergency Heat function is only available if your thermostat is set to control a Heat Pump.
To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat. The 1st stage of heating and all stages of cooling will be unavailable. To exit Emergency Heat, press the Emergency Heat button.
The ColorDisplay Desktop App
ColorDisplay Desktop App may be downloaded at no charge at: http://jcithermostats.com/colordisplay/desktop-app/
Every time the user runs the ColorDisplay Desktop App software, it automatically connects to the Johnson Controls® ColorDisplay website in the background and updates the software and firmware (the operating system for touch screen) at no cost.
The ColorDisplay Desktop App allows you to use your computer to:
- Upload photos for background and slideshow images
- Update thermostat firmware
Uploading Photos and Settings to your thermostat
When you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD card from the SD card reader on your computer.
At the thermostat:
Installation Instructions
Remove and Replace the Old Thermostat
To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance.
- Installation tools: Small flat blade screwdriver, wire cutters and wire strippers.
- Make sure your Heater/Air Conditioner is working properly before beginning installation of the thermostat.
- Carefully unpack the thermostat. Save the screws, any brackets, and instructions.
- Turn off the power to the Heating/Air Conditioning system at the main fuse panel. Most systems have a separate breaker for disconnecting power to the furnace.
- Remove the cover of the old thermostat. If it does not come off easily, check for screws.
- Loosen the screws holding the thermostat base or subbase to the wall and lift away.
- If you have a smart phone handy, take a photo of the wiring for future reference.
- Disconnect the wires from the old thermostat. Tape the ends of the wires as you disconnect them, and mark them with the letter of the terminal for easy reconnection to the new thermostat.
- Keep the old thermostat for reference purposes, until your new thermostat is functioning properly.
Wire Connections
If the terminal designations on your old thermostat do not match those on the new thermostat, refer to the chart below or the wiring diagrams that follow.
Before you go any further, determine what your existing wiring and equipment situation is.
- If you have a Heating only system without Air Conditioning, the JCI thermostat will require 3 wires: R (24Vac), C (24Vac) and W (Heat). Most systems that only have Heating use very simple thermostats that require 2 wires: the R (24Vac) and W (Heat). The JCI thermostat requires 3 wires to the thermostat.
- If you have a single stage fossil fuel heater with air conditioning, the JCI model will require 5 wires for independent fan control. They are R (24Vac), C (24Vac), W (Heat), Y (Cooling), and G (Fan). You may connect only 4 wires, as instructed in the “Making 4 Wires Work When 5 Wires Are Required” section on page 76.
If there are only 4 wires present that are connected to the existing thermostat, there are at least 2 options available to connect the JCI thermostat:
- Use the 4 wires as instructed in the“Making 4 Wires Work When 5 Wires Are Required” section on page 76, and note that the fan will only operate with a Heating or Cooling demand.
- Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available.
- If you have a multi-stage HVAC system comprised of a fossil fuel heater with air conditioning, the JCI thermostat will require the 5 wires mentioned above (R, C, W, Y, G) plus an additional wire for each additional stage of Heating or Cooling. You may reduce the 5 wire requirement to 4 if you give up independent fan control following the instruction in the “Making 4 Wires Work When 5 Wires Are Required” section on page 73.
- If you have a heat pump without aux heat, the JCI model will require 5 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1st Stage Compressor), and G (Fan).
If you are short 1 wire, there are at least 2 options available to connect the JCI thermostat:
- Use the available wires as instructed in the“Making 4 Wires Work When 5 Wires Are Required” section on page 75 and note that the fan will only operate with a Heating or Cooling demand.
- Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available.
- If you have a heat pump with aux heat, the JCI model will require 6 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1st Stage Compressor), W2 (Aux Heat), and G (Fan).
- If you are short 1 wire, there are at least 2 options available to connect the JCI thermostat:
- Use the available wires as instructed in the“Making 5 Wires Work When 6 Wires Are Required” section on page 76 and note that the fan will only operate with a Heating or Cooling demand.
- Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 6 wires available.
Making 4 Wires Work When 5 Wires Are Required
If you would like to install the JCI thermostat using only 4 wires when 5 are required, follow the directions below. You will need a screwdriver along with a 3″ long piece of thermostat wire to use as a jumper:
- Make sure the power is off.
- Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color. For example: The R wire is red and the W wire is white and so on. You will need this information handy for the next step at the HVAC equipment.
- At the HVAC equipment end of the thermostat wires (usually at the furnace), locate the terminals that the wires are attached to.
- Remove the “G wire” from the terminal marked G.
- Place the “G wire” on terminal C.
- Place one end of the 3″ long jumper on terminal G.
- Place the other end of the 3″ long jumper on terminal Y. Please note that there will be more than 1 wire on terminal Y.
- When connecting the wires to the JCI thermostat, note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the JCI thermostat. All other wires will be connected such that the connections on each end of the individual wires match terminal designations. For example: Connect the yellow wire on the thermostat end to the Y terminal on the thermostat. The yellow wire will be connected to the Y terminal on the HVAC equipment end also.
Making 5 Wires Work When 6 Wires Are Required
If you have a system that requires 6 wires, and you would like to install the JCI thermostat using only 5 wires, follow the directions below. You will need a screwdriver along with a 3″ long piece of thermostat wire to use as a jumper:
- Make sure the power is off.
- Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color.
- For example: The R wire is red and the W wire is white and so on. You will need this information handy for the next step at the HVAC equipment.
- At the HVAC equipment end of the thermostat wires (usually at the furnace), locate the terminals that the wires are attached to.
- Remove the “G wire” from the terminal marked G.
- Place the “G wire” on terminal C.
- Place one end of the 3″ long jumper on terminal G.
- lace the other end of the 3″ long jumper on terminal Y. Please note that there will be more than 1 wire on terminal Y.
- When connecting the wires to the JCI thermostat, note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the JCI thermostat. All other wires will be connected such that the connections on each end of the individual wires match terminal designations. For example: Connect the yellow wire on the thermostat end to the Y terminal on the thermostat. The yellow wire will be connected to the Y terminal on the HVAC equipment end also.
The T9180 Thermostat Backplate
NOTE:
The backplate does not fully cover a full size vertical junction box. The ACC-WALLPLT touch screen wallplate or a single-gang, horizontally mounted junction box would be needed for that type of installation.
To remove the thermostat backplate: Using the Finger Pull Areas, pull the front housing away from the backplate.
Explanation of Thermostat Dip Switches
Dip switches are located on the back of the thermostat
- This dip switch configures the thermostat to control a conventional gas/electric system or a heat pump. If your system is anything other than a heat pump, leave this switch set for GAS/EL.* For some commercial heat pumps, this switch may need to be set for GAS/EL. Consult the commercial heat pump literature.
- When the GAS/EL or HP dip switch is configured for HP, this dip switch (O or B) must be set to control the appropriate reversing valve. If O is chosen, the W1/O/B terminal will energize in cooling. If B is chosen, the W1/O/B terminal will energize in heating.
When GAS/EL or HP is set for GAS/EL:
- This switch (GAS or ELEC) controls how the thermostat will control the Fan (G) terminal in heating mode. When GAS is chosen, the thermostat will not energize the Fan (G) terminal in heating. When ELEC is chosen the thermostat will energize the fan in heating.
When GAS/EL or HP is set for HP:
- This switch (GAS or ELEC) defines the Aux Heat type. When GAS is chosen, the auxiliary heat will not be allowed to run during heat pump operation. When using a Dual Fuel system, set this switch for GAS. When ELEC is chosen, up to two stages of auxiliary strip heat will be allowed to run.
Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems
Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems
Outdoor Sensor: ACC-RSEN Temperature Sensor 10K ohm sensor at 77F/25C. Negative Temperature Coefficient.
Indoor Remote Sensor with Override Button: ACC-RSEN-OVR Temperature Sensor 10K ohm sensor at 77F/25C. Negative Temperature Coefficient.
Indoor Remote Sensor with Override Button: ACC-RSEN-OVR Temperature Sensor 10K ohm sensor at 77F/25C. Negative Temperature Coefficient. (see page 60 for setup instructions)
Troubleshooting
| Power Requirements | 20 – 30 VAC 50/60 Hz, 4.8 VA @ 24V nominal. | |
| Output Rating | W1, W2, W3 = 0.2A max, 0.01A min, 3A inrush, 20 – 30 VAC Y1, Y2, G = 0.4A max, 0.01A min, 3A inrush, 20 – 30 VAC | |
| Local Temperature Sensor Type | Thermistor, NTC 10K @ 25C | |
| Remote Temperature Sensor Type | Thermistor, NTC 10K @ 25C | |
| Wire Size | 16 AWG (100 ft max) to 24 AWG (36 ft max) | |
| Temperature Adjustment Range | 35 to 99 deg F (2 to 36 degC) | |
| Accuracy | 35 to 65 deg F +/- 3 degF, greater than 65 to less than 80 degF +/- 2 degF,
80 to 99 degF +/_ 3 degF, greater than 99 to 104 degF +/- 5 degF |
|
| Deadband | Adjustable 1 to 6 deg first stage, 0 – 10 deg 2nd & 3rd stages | |
| Ambient Conditions | Operating | 35 to 104 degF (2 o 40 degC), 5 – 95% RH non-condensing, 86 degF max dew point |
| Storage | -22 to 122 degF (-30 to 50 degC), 5-95% RH non-condensing, 86 degF max dew point | |
| Compliance | UL/cUL listed, file E107041, NEC Class 2 | |
| Dimensions | 4.0” H x 5.2” W x 1.1”D | |
| Shipping Weight | 0.34 kg | |
- SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration.
- REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears. Re-calibrate the touchscreen. See Touch Calibration section of full user’s manual (page 25).
- SYMPTOM: The display is blank.
- CAUSE: Lack of proper power.
- REMEDY: Make sure the power is on to the HVAC and that you have 24vac between R & C.
- SYMPTOM: The air conditioning does not attempt to turn on.
- CAUSE: The cooling setpoint is set too high.
- REMEDY: Lower the cooling setpoint or lower the cooling set-point limit. See Setpoint Limits (page 32).
- SYMPTOM: The heating does not attempt to turn on.
- CAUSE: The heating setpoint is set too low.
- REMEDY: Raise the heating setpoint or raise the heating set-point limit. See Setpoint Limits (page 32).
- SYMPTOM: When controlling a residential heat pump, and asking for cooling, the heat comes on.
- CAUSE: The thermostat reversing valve dip switch is set for “B”. REMEDY: Set the reversing valve jumper for “O”.
- SYMPTOM: When calling for cooling, both the heat and cool come on. CAUSE: The thermostat equipment dip switch is configured for “HP” and the HVAC unit is a Gas/Electric.
- REMEDY: Set the equipment dip switch for “Gas”.
- SYMPTOM: Air handler control board fuse blows when thermostat is attached to backplate with power on, but does not blow until the thermostat is placed onto the backplate.
- CAUSE: The Outdoor sensor and/or sensor wiring is shorted. REMEDY: Check/replace Outdoor sensor and/or sensor wiring.
Warranty
Three-Year Warranty –
This Product is warranted to be free from defects in material and workmanship. If it appears within three years from the date of original installation, whether or not actual use begins on that date, that the product does not meet this warranty, a new or remanufactured part, at the manufacturer’s sole option to replace any defective part, will be provided without charge for the part itself provided the defective part is returned to the distributor through a qualified servicing dealer. THIS WARRANTY DOES NOT INCLUDE LABOR OR OTHER COSTS incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts or replacement parts. Such costs may be covered by a separate warranty provided by the installer.
THIS WARRANTY APPLIES ONLY TO PRODUCTS IN THEIR ORIGINAL INSTALLATION LOCATION AND BECOMES VOID UPON REINSTALLATION. LIMITATIONS OF WARRANTIES – ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY) ARE HEREBY LIMITED IN DURATION TO THE PERIOD FOR WHICH THE LIMITED WARRANTY IS GIVEN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON WHATSOEVER. ALL WORK UNDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS. ALL REPLACEMENT PARTS, WHETHER NEW OR REMANUFACTURED, ASSUME AS THEIR WARRANTY PERIOD ONLY THE REMAINING TIME PERIOD OF THIS WARRANTY.
THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR:
- Normal maintenance as outlined in the installation and servicing instructions or owner’s manual, including filter cleaning and/or replacement and lubrication.
- Damage or repairs required as a consequence of faulty installation, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.
- Failure to start due to voltage conditions, blown fuses, open circuit breakers or other damages due to the inadequacy or interruption of electrical service.
- Damage as a result of floods, winds, fires, lightning, accidents, corrosive environments or other conditions beyond the control of the Manufacturer.
- Parts not supplied or designated by the Manufacturer, or damages resulting from their use.
- Manufacturer products installed outside the continental U.S.A., Alaska, Hawaii, and Canada.
- Electricity or fuel costs or increases in electricity or fuel costs for any reason whatsoever including additional or unusual use of supplemental electric heat.
- ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE WHATSOEVER. Some states do not allow the exclusion of incidental or consequential damages, so the above may not apply to you.
North American Emissions Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area may cause harmful interference, in which case the users
will be required to correct the interference at their own expense.
REFERENCE:
DOWNLOAD MANUALS:
Johnson Controls T9180 Touch Screen Digital Room Thermostat Installation Instructions
Johnson Controls T9180 Touch Screen Digital Room Thermostat Installation Instructions