Honeywell Home WIFI 9000 COLOR TOUCHSCREEN TH9320WF5003 User Guide

Honeywell Home WIFI 9000 COLOR TOUCHSCREEN TH9320WF5003 

Features of your Smart thermostat

With your new thermostat, you can:

• Connect to the Internet to monitor and control your heating/cooling system.
• View and change your heating/cooling system settings.
• View and set temperature and schedules.
• Receive alerts via email and get automatic upgrades.
• View outdoor temperature and humidity (requires Wi-Fi set up and registration).

Need Help?
For assistance please visit resideo.com,or call toll-free: 1-855-733-5465

Quick reference

home use

business use

Setting up your thermostat

Setting up your Wi-Fi programmable touchscreen thermostat is easy.

1. Connect it to your home wireless network.
2. Register online for remote access.

Connecting to your Wi-Fi network

1. Connect the Wi-Fi network.
   • Touch MENU > Wi-Fi Setup.
     -OR-
     Touch Yes to connect the thermostat to your Wi-Fi network.
     The screen displays the message “Searching for wireless networks. Please wait…” after which it displays a list of all Wi-Fi networks it can find.
2. Select the network.
   • Touch the name of the network you want to use. The thermostat displays a password page.
     Note: If your home network is not shown on the list, touch Rescan.
   • Using the keyboard, touch the characters that spell out your home network password.
   • Touch Done. The thermostat displays “Connecting to your network. Please wait…” then shows a “Connection Successful” screen.
     
   • Touch Next to display the registration information screen.
   • Note your Thermostat MAC and Thermostat CRC. You need these numbers to complete online registration.

To register your thermostat, follow the instructions below.
Note: The Register Online screen remains active until you complete registration and/or touch Done.

Note: If you touch Done before you register online, your home screen displays an orange alert button telling you to register. Touching that button displays registration information and an option to snooze the task.

Registering your thermostat online

To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Use the following steps.

1. Open the Total Connect Comfort website.
   Go to mytotalconnectcomfort.com
   
2. Login or create an account.
   If you have an account, click Login – or – click Create An Account
   • Follow the instructions on the screen.
   • Check your email for an activation message from My Total Connect Comfort. This may take several minutes.
     Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.
   • Follow the activation instructions in the email.
   • Log in.
3. Register your Wi-Fi thermostat.
   After you are logged in to your Total Connect Comfort account, register your thermostat.
   • Follow the instructions on the screen. After adding your thermostat location, you must enter the thermostat’s unique identifiers:
     • MAC ID
     • MAC CRC

When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message.
You can now control your thermostat from anywhere through your laptop, tablet, or smartphone.

Total Connect Comfort free app is available for Apple® iPhone®, iPad® and iPod touch® devices at iTunes® or at Google Play® for all Android™ devices.

Operation

Setting the time/date

1. Touch the current time. The screen displays Set Time/Set Date.
2. Touch Set Time or Set Date.
3. Touch  until the proper time/date is displayed.
4. Touch Done to save or Cancel to ignore changes.
   Note: This thermostat will automatically update for daylight saving time (if observed in your area) and all date/time information is stored. If the thermostat is connected to Wi-Fi and registered to Total Connect Comfort, the current time is updated from the internet.

Setting the fan

1. Touch FAN to display fan settings.
   
2. Touch On, Automatic, Circulate, or Follow Schedule.
3. Touch Done to save and exit.
   
   • On: The fan is always on.
   • Automatic: Fan runs only when the heating or cooling system is on.
   • Circulate: Fan runs randomly about 35% of the time (home use only).
   • Follow Schedule: Fan controlled by program (see pages 7-9).
     Note: Touch Auto or On to temporarily override the programmed fan schedule.

Setting system mode

1. Touch SYSTEM to display system settings.
   
2. Touch desired option:
   • Heat: The thermostat controls only the heating system.
   • Cool: The thermostat controls only the cooling system.
   • Off: Heating/cooling systems are off.
   • Automatic: The thermostat selects heating or cooling as needed depending on the indoor temperature.
   • Emergency Heat (heat pumps with aux. heat): Controls auxiliary/emergency heat. Compressor is locked out.
3. Touch Done to save and exit.
   Note: The Automatic and Emergency Heat system settings may not appear, depending on how your thermostat was installed.

Preset energy-saving schedules

This thermostat uses default Energy Saver settings that can reduce your heating/cooling expenses. To customize settings, see next page.

Adjusting program schedules

1. Touch MENU.
   
2. Select Create/Edit Schedule.
   
   • Touch View/Edit to view the full schedule and make a quick adjustment.
   • Touch Guide Me to create a schedule by answering simple questions.
   • Touch I’ll do it myself to manually create a program schedule. See page 8.
     Note: To reduce costs, use the pre-set Energy Saver settings shown above.

If you selected I’ll do it myself on the Create/Edit Schedule screen (page 7), follow these steps:

1. Select the days to schedule, touch Next.
2. Touch Wake to set your Wake time for selected days.
3. Touch p or qto set Heat and Cool temperatures for the Wake period, then touch Done.
4. Touch other time periods (Leave, Return, Sleep) to set time and temperatures for each.
5. Touch Done to save and exit.
   Note: Touch Delete Period to eliminate any unwanted time period.
   Note: Touch Fan Settings to customize fan settings for any time period.

Overriding schedules: home use

1. Touchto adjusts the temperature (right side of the screen) and the Hold Until time (left side). The schedule will resume when the Hold Until time expires.
2. Touch Switch to Permanent Holds to keep the same temperature until you change it or resume the program schedule.
3. Touch Cancel Hold at any time to resume the program schedule.

Overriding schedules: business use

Touch to adjust the temperature. It will be maintained until the hold time you set.

• To change the hold time, touch the Hold Until arrow buttons. This time can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences (page 17).
• Touch Override to use a pre-set occupied temperature if a person uses the room during an unoccupied period. The new temperature will be maintained for 1 hour and can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences (page 17).
  The programmed schedule will resume when the override timer expires. Touch Cancel Hold at any time to resume the program schedule.

Viewing equipment status

1. Touch MENU.
   
2. Select Equipment Status.
3. Touch p or qto view the status of all the equipment your thermostat is controlling. Depending on how your thermostat was installed, the Equipment Status screen can report data about the following systems:
   • Heating and cooling
   • Fan
   • Thermostat information

Setting vacation hold: home use

This feature helps you save energy while you are away, and restores comfortable settings just before you return home.

1. Touch MENU.
2. Select Vacation Mode.
3. Touch p or qto select the date you leave, then touch Next for further scheduling details, including times of day, temperature settings, return date, and return settings.
   
4. Review your selections on the last display, and touch Done to save your settings. Touch Back, then Cancel to ignore the changes.

Setting holiday/event schedules: business use

This feature helps you conserve energy when the workplace is unoccupied for special events and holidays.

1. Touch MENU.
   
2. Select Holiday/Event Scheduler.
3. Select the item you want to schedule.
   
   • Custom Events lets you set up other days for special schedules.
   • US and Canadian Holiday options let you select from a list of holidays commonly observed in each country.
4. Make selections as prompted on each screen. For more information, see the next two pages.
5. Touch Done to save your settings.

Setting custom events: business use

This feature lets you customize temperature settings to be maintained during a specific event. You can set up an event for a specific date or day in a month. The thermostat resumes normal scheduling after the event.

1. Select Custom events from the Holiday/Event Scheduler menu.
   
2. Select Create a new event.
3. Select Specific Date or Month/Weekday.
   • For Specific Date, you are prompted to select the start date, settings, end date, and frequency for the event.
   • For Month/Weekday, you are prompted to select the month, day of the week, week of the month, settings, length of event, and frequency of the event.
4. Review the settings and touch Done to save them. Touch Back, then Cancel to ignore the changes.

Setting holiday schedule: business use

This feature lets you customize temperature settings to be maintained on specified national holidays. The thermostat resumes normal scheduling between selected holidays.

1. Select US Holidays or Canadian Holidays from the Holiday/Event Scheduler menu.
2. Select Add/Edit Holidays. A list of national holidays is displayed.
3. Touch the check box next to each holiday for which you want to maintain specific settings, (Touch to scroll through the holiday list.) then touch Next.
   Set the holiday schedule for Occupied or Unoccupied temperatures, depending on whether the building will be in use.
4. Touch to select the Heat and Cool temperatures.
5. Review the settings and touch Done to save them. Touch Back, then Cancel to ignore the changes.

Setting holiday override: business use

This feature lets you customize temperature settings to be maintained from now until a specified date. The thermostat resumes normal scheduling on the date you select.

1. Touch MENU.
   
2. Select Holiday Mode to display temperatures while you are away on holiday.
3. Touch to select the Heat and Cool temperatures, then touch Next to select the return date.
4. Review the settings and touch Done to save them. Touch Back, then Cancel to ignore the changes.
   
   Note: The cool temperature can only be set higher than the unoccupied program setting and the heat temperature can only be set lower than the unoccupied program setting.

Initiating occupancy mode: business use

This feature keeps temperature at an energy-saving level until you touch Press to start occupancy. When you arrive, touch the button to maintain a comfortable temperature while the room is occupied.
Touch the buttons to set the temperature or the Hold Until time. The temperature is maintained until the time you set. Temperature returns to an energy-saving level after the timer expires, or the “Occupied” period ends.

Customizing screen color

You can customize your thermostat display to match your décor.

1. Touch Menu.
   
2. Touch Color Themes.
3. Select the name of a color to use a predefined background, or select Custom to define your own background color and text.
   
   • If you select a color name, the screen shows an example on the left. Touch Done to accept that selection.
   • If you touch Custom, the screen gives you instructions. Touch Next to step through the choices; touch Done when you are satisfied with your changes.

Setting preferences

Preference menu options let you select how the thermostat displays information or responds to certain situations.

1. Touch MENU and select Preferences.
2. Select an option and follow the prompts:
   • Reminders
   • Utility Schedule Options
   • Backlight
   • Smart Response Technology
   • Advanced Preferences
   • Restore Default Schedule
3. Touch Done to save your settings. Touch Cancel to ignore changes.

Cleaning the thermostat screen

When you select the Clean Screen option, the screen is locked so you don’t accidentally change settings while you clean.

1. Touch MENU.
2. Select Clean Screen. A prompt asks if you want to clean the screen for 30 seconds.
3. Touch Yes. A countdown timer displays elapsed time until the screen is reactivated.
   Note: Do NOT spray any liquid directly on the thermostat. Spray liquids onto a cloth, then use the damp cloth to clean the screen. Use water or household glass cleaner. Avoid abrasive cleansers.

Adjusting security settings

You can adjust security options to prevent unauthorized changes to system settings.

1. Touch MENU and select Security Settings.
2. Select Change Lock Mode.
3. Select an option and follow the prompts:
   • Unlocked: Full access allowed.
   • Partially locked: Only temperature can be changed.
   • Fully locked: No access allowed.
     Note: If you choose to use a password for additional security, write it here for reference:

Smart Response Technology

This feature (home use only) allows the thermostat to “learn” how long the heating/cooling system takes to reach programmed temperature settings, so the temperature is reached at the time you set.
For example: Set the Wake time to 6:00 am, and the temperature to 70°. The heat will come on before 6:00 am, so the temperature is 70° by 6:00 am.
Note: Select Smart Response Technology in the Preferences menu (“Setting preferences” on page 14).
The message “in recovery” is displayed when the system is activated before a scheduled time period.

Pre-occupancy purge

This business use feature turns on the fan 1 to 3 hours before each “occupied” time period, to provide a comfortable work environment when you arrive.

Compressor protection
The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage. During this “off” time, the message “waiting for equipment” is displayed on screen.

Auto changeover
This feature is used in climates where both air conditioning and heating are used on the same day.
When the system is set to Automatic, the thermostat automatically selects heating or cooling depending on the indoor temperature.
Heat and cool settings must be at least 3 degrees apart. The thermostat will automatically adjust settings to maintain this 3-degree separation.
Note: Select Auto Changeover on the Heating and Cooling System Changeover screen under Advanced Preferences. See “Setting advanced preferences” on page 17.

Setting advanced preferences

You can change options for a number of system functions. Although many options, such as language and temperature indication settings are the same for all setups, others depend on the type of system you have.

1. Touch MENU. The thermostat displays a list of options.
   
2. Select Preferences > Advanced Preferences. The thermostat displays the first screen of options that you can change.
3. On each screen, make changes as needed, then touch Next to display new options. Repeat this step until you have made all changes.
   Tables on pages 17-18 explain the screens and options under Advanced Preferences.
4. When you have made all changes, press Done to save and exit.

Advanced Preferences Options (MENU > Preferences > Advanced Preferences)

Screen Title	Settings and Options
Scheduling Options	Select Non-programmable or Programmable. Programmable uses default or customized programming to automatically raise and lower temperature settings for different times of day.
Temperature Indication Scale	Select Fahrenheit or Celsius.
Heating and Cooling System Changeover	Select Manual or Automatic.
Number of Schedule Periods	Select 2 Periods Per Day or 4 Periods Per Day. (see page 7).
Pre-occupancy Purge Duration *	Select how long the fan will run before each occupied period: Off, 1, 2, or 3 hours.
Type of Override *	Select Standard to maintain the programmed periods or Initiate Occupancy to use energy-saving settings until a user presses Start Occupancy.
Override Duration *	Select how long to maintain temperature during an override: 1-10 hours or No Limit.

Available when thermostat is installed in Business mode.

Advanced Preferences Options (concluded)

Screen Title	Settings and Options
Early Recovery for Heating *	Select No to begin recovery on schedule or Yes to ramp up temperature early.
Early Recovery for Cooling *	Select No to begin recovery on schedule or Yes to ramp down temperature early.
Temperature Limits	Select the Minimum Cool and Maximum Heat Limit.
Keypad Lockout	Select Unlocked/Partially Locked/Locked.
Clock Format	Select 12 Hour or 24 Hour.
Daylight Saving Time	Select Off or On. If set to On, the system will automatically change time/date to account for daylight saving.
Indoor Display Offsets	Select the number of degrees to offset indoor temperature or percentage to offset indoor humidity.

* Available when thermostat is installed in Business mode.

Disconnecting your Wi-Fi network

If you need to disconnect the thermostat from your Wi-Fi network (for example, you’re replacing your router), follow these steps:

1. Touch MENU.
   
2. Select Wi-Fi Setup.
3. Touch Disconnect from Network. The thermostat will display a question to confirm your selection.
   
4. Touch Yes to confirm that you want to disconnect from the network. The thermostat will display the Wi-Fi Setup screen.
5. Touch OK to display the menu.

Reconnecting your Wi-Fi network

1. Touch MENU.
   
2. Select Wi-Fi Setup.
3. Touch the name of the network you want to use. The thermostat may display a password page.
4. To enter a password, touch characters to spell out your home network password, then touch Done.
5. The thermostat displays “Connecting to your network. Please wait…” then a “Connection Successful” screen.
6. Touch Next.
   • If your thermostat is registered, you will see your signal strength and other status information. Touch Done.
   • If the screen displays “Register Online for Remote Access,” follow instructions on page 3.

Unregistering your thermostat

If you remove the thermostat from your Total Connect Comfort website account (for example, you’re moving and leaving the thermostat behind), follow these steps:

1. On mytotalconnectcomfort.com log into your account.
2. Under My Account, select Edit My Profile.
3. Click the Delete My Account button.
   Your thermostat will display an orange button that says Register Online.

Changing system setup

If the thermostat is reset to factory default settings, you need to change the thermostat settings to match your heating/cooling system. Your contractor did this when the thermostat was installed. Follow these steps to setup the thermostat, or call your contractor to do it.

1. Touch MENU. The thermostat displays a list of options.
   
2. Select System Setup. The thermostat displays the first screen of options that you can change.
3. On each screen, make changes as needed then touch Next to display new options. Repeat this step until you have made all changes. Tables on pages 20-21 explain the System Setup screens and options.
4. When you have made all changes, press Done to save and exit.
   

Changing system setup

Note: Touch the orange Help button on any screen for more information.

System Setup Options (MENU > System Setup)

Screen Title	Settings and Options
Language	English/Français/Español.
Thermostat installed in	Home/Business (Thermostat is used in a residential (default) or commercial setting).
Your thermostat location	Touch THERMOSTAT button to display a screen where you can enter a custom name using a keypad. If you have only one thermostat, you can leave the name as THERMOSTAT. For business installations you can check a box to display the thermostat name on the home screen.
Your thermostat controls	Select Heating or Cooling or both (default).
Your system type	Select Forced Air (default), Heat Pump, or Hot Water or Steam. Each option offers different choices on the following screens.
Your forced air heating system type	Select how your forced air system is powered: Gas/Oil (default) or Electric.
Efficiency of your heating system	Select Standard Efficiency Forced Air (default) or High Efficiency Forced Air.

System Setup Options (concluded)

Screen Title	Settings and Options
Your heating system type	If you selected Hot Water or Steam on “Your system type,” select the specific heating system here.
Number of cooling stages	Select 1 Stage (default) or 2 Stages. If you are unsure, note which wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2.’
Number of heating stages	Select 1 Stage (default) or 2 Stages. If you are unsure, note which wires are connected: ‘W’ wire only (1 stage) or ‘W’ and ‘W2.’
Your fan control	Select whether your thermostat (default) or heating system controls the fan.
Type of changeover valve	If you selected Heat Pump on “Your system type,“ select whether it uses a cooling changeover valve (default) or heating changeover valve. f you are unsure, note which wires you have connected.
Number of heat pump compressor stages	Select 1 Stage (default) or 2 Stages. If you are unsure, note which wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2.’
Your backup heat	No or Yes (default) you can determine whether you have backup heat.

System setup

Note: Your contractor already setup your thermostat. You should not need to perform any setup. Follow these instructions only if you do a factory reset.
Before connecting to your Wi-Fi network, you need to set initial thermostat options to define your heating/cooling system:

• Language
• Home or business

You can customize other options later.
Follow prompts on the screen to select appropriate options.

1. Touch the language you want the thermostat to display, then touch Next.
2. Select Home or Business installation, then touch Next.
3. Touch Next, or name the thermostat location—touch THERMOSTAT and follow the rest of the instructions.
4. Select what your thermostat will control and touch Next.
   Note: Touch the orange Help button on any screen for more information.
5. Select your system type and touch Next. The system type determines other selections for completing initial setup. Use the checklist from Step 6d when making selections.
6. Touch Next after making selections on each screen.
7. Touch Done on the last screen. The thermostat displays an option to connect to your Wi-Fi network.
   Note: Touch the orange Help button on any screen for more information.

Frequently asked questions

Will my thermostat still work if I lose my Wi-Fi connection?
Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi.
How do I find the password to my router?
Contact the manufacturer of the router or check the router documentation.
Why am I not seeing my Wi-Fi setup page?
You are probably connected only to your router, not to your thermostat. Try connecting to the thermostat again.
Why isn’t my thermostat connecting to my Wi-Fi router even though it is very close to the thermostat?
Verify that the password entered for the Wi-Fi router is correct.
My thermostat is unable to register to the Total Connect Comfort website.
Verify that the thermostat is correctly enrolled on your home Wi-Fi network. At Menu > Wi-Fi Setup, check for the Wi-Fi signal strength icon. Verify that the Wi-Fi router has a good internet connection. On your computer, verify that you can open the site at mytotalconnectcomfort.com If you cannot open the site, switch off the internet modem for a few seconds, then power it back on.
I registered on the Total Connect Comfort website but was unable to login using my new account.
Check your email and ensure that you received an activation email. Follow the instructions to activate your account and then login to the website.
I have signed up on Total Connect Comfort website and have not received a confirmation email.
Check for the email in your Junk or Deleted folder.
Is there a way to extend the signal strength?
Most standard routers can be set up to be a repeater. You can also purchase and install a Wi-Fi repeater.

Getting help and responding to alerts

Your thermostat offers two types of assistance, if these assistance options do not answer your questions, review the FAQs (page 23) and troubleshooting tips (page 25).
On screen help

Most displays include an orange Help button.

1. Touch Help to display instructions for using the screen.
2. Touch OK to redisplay the original screen.

On screen alerts

Your home screen will display a large orange button when you need to correct a setting or system problem.

1. Touch the button, the thermostat displays instructions for completing the task to which you were alerted.
2. Touch OK on the instruction display, then carry out the task. When the task is complete, the alert button will no longer be displayed.

Software updates

Resideo periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are saved, so you will not need to make any changes after the update occurs.
Updates occur in the early morning. After your thermostat receives the software, it reboots, briefly displaying the Resideo logo. The screen then shows “Updating software…” with a green progress bar. When the update is complete, your home screen will appear as usual.
Note: If you are not connected to Wi-Fi or registered at Total Connect Comfort, you will not get automatic updates.

Troubleshooting

If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily.

Display is blank	•   Check circuit breaker and reset if necessary. •   Make sure power switch at heating and cooling system is on. •   Make sure furnace door is closed securely.
“Wait” appears on the screen	•   Compressor protection feature is engaged. Wait 5 minutes for the system to restart safely, without damage to the compressor.
Heating or cooling system does not respond	•   Touch SYSTEM to set system to Heat. Make sure the temperature is set higher than the Inside temperature. •   Touch SYSTEM to set system to Cool. Make sure the temperature is set lower than the Inside temperature. •   Check circuit breaker and reset if necessary. •   Make sure power switch at heating and cooling system is on. •   Make sure furnace door is closed securely. •   If “Wait” is displayed, the compressor protection timer is on. Wait 5 minutes for the system to restart safely, without damaging the compressor (see page 16).

Glossary

Heat Pump heating/cooling system
Heat pumps are used to heat and cool a home. If your old thermostat has a setting for auxiliary or emergency heat, you likely have a heat pump.
Conventional heating/cooling system
Non–heat pump type systems; these include air handlers, furnaces or boilers that run on natural gas, oil or electricity. They may or may not include an air conditioner.
MAC ID, MAC CRC
Alphanumeric codes that uniquely identify your thermostat.

Regulatory information

FCC Compliance Statement (Part 15.19) (USA only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Warning (Part 15.21) (USA only)
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Interference Statement (Part 15.105 (b)) (USA only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Section 7.1.2 of RSS-GEN
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Section 7.1.3 of RSS-GEN
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The operation of this equipment is subject to the following two conditions:

1. this equipment or device may not cause harmful interference, and
2. this equipment or device must accept any interference, including interference that may cause undesired operation.

5-year limited warranty

Resideo warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of five (5) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it (at Resideo’s option).
If the product is defective,

• return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
• call Resideo Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address: Resideo Return Goods, 1985 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.

This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Resideo that the defect was caused by damage which occurred while the product was in the possession of a consumer.
Resideo’s sole responsibility shall be to repair or replace the product within the terms stated above. RESIDEO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY RESIDEO MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE FIVE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you have any questions concerning this warranty, please write Resideo Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.

© 2022 Resideo Technologies, Inc. All rights reserved. The Honeywell Home trademark is used under license from Honeywell International, Inc. This product is manufactured by Resideo Technologies, Inc. and its affiliates.
Todos los derechos reservados. La marca comercial Honeywell Home se utiliza bajo licencia de Honeywell International, Inc. Este producto es fabricado por Resideo Technologies, Inc. y sus afiliados.

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